We stay at this hotel often as it offers good value for money overall. The rooms are good, the staff are friendly but time and again we have to complain about the breakfast. The supervisor runs round like a headless chicken, the staff either dont care or dont know and it is always a shambles. How can a four star hotel run out of marmalade? The food is bought out to the buffet and tipped in with the finesse of filling a trough for pigs - I could go on but you get my drift. If only they would sort this ongoing problem it would be a great hotel - regretably it is not as the management do not see the problem under their nose.
- Official Description (provided by the hotel):
- Copthorne Hotel Birmingham Dudley. In the heart of the Black Country just 11 miles to the west of Birmingham, this fine modern hotel overlooks the picturesque Canal Marina and is just minutes away on foot from the prestigious Intu Merry Hill shopping complex. The hotel boasts 138 rooms & suites as well as impressive conference and banqueting facilities, catering for up to 600 delegates for meetings, weddings and conferences. Relax in our Le Club leisure centre whilst enjoying a beauty treatment or workout in the gym before taking a dip in the heated pool. Visitors can explore many various attractions, from Dudley Zoo, West Midlands Safari Park, Cadbury World and the Black Country Living Museum. Birmingham city centre is a short drive away with excellent shopping at the Bullring shopping mall, theatres and the Barclaycard Arena to watch all the major music artistes from around the world. With excellent access to the M5, M6 and M54 motorways and Birmingham International Airport, the Copthorne Hotel Birmingham Dudley looks forward to welcoming you as our guest. ... more less
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- Also Known As:
- Copthorne Merry Hill Hotel Dudley
- Dudley Copthorne Merry Hill
- Copthorne Hotel Merry Hill Dudley West Midlands, UK