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“Good hotel But Not Near anywhere!”

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Park Inn by Radisson Birmingham West
Ranked #4 of 5 Hotels in West Bromwich
Reviewed 18 May 2014

My grandaughter aged 11 and I stayed here overnight after a visit to Cadbury World. Reception very helpful, in the evening the bar staff - Stacey - offered excellent service and very friendly. The hotel was quiet, we were the only people in the restaurant! There is no where local to walk too, you would have to drive elsewhere. The food was very good, however, the waitress seemed to be in a hurry to remove our plates, and she came to take mine just as I took the last bite of food! We were booked in for breakfast, but grandaughter wanted to go home to her Mum, so I cannot comment on this aspect. The room was basic, no toiletries in the bathroom, just the soap in a container on the wall. No tv guide to channels, so unsure what they offered. There was a good supply of tea/coffee in the room. The pool area is very small, and when we visited on the Saturday, they had swimming lessons on, so half of the pool was closed, so we didn't bother going in. I booked a manicure for both of us at the spa, and Jen, the beautician was absolutely lovely - thanks Jen - lovely manicure, exfoliation and massage, and then she gave my grandaughter the nail polish she had chosen.

  • Stayed: May 2014, travelled with family
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1  Thank annmarie185
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this reviewResponded 19 May 2014

Thank you annmarie for your review following your recent stay at the hotel. I was pleased to read overall you and your grandaughter enjoyed many aspects of your stay. Indeed whilst our hotel is ideally situated close to major road networks it does restrict access to attractions within walking distance from the hotel with the exception of Sandwell Valley Country Park of which we will improve our literature at the front desk to highlight the best way of accessing from the hotel. Once again thank you for your review and we hope to see you again soon.

Kind regards
Jason Morgan
General Manager

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468 - 474 of 736 reviews

Reviewed 17 May 2014

This was the second time I had stayed at this hotel in two weeks. All the staff were friendly and helpful, the food is excellent and would recommend the buffet. breakfast is faultless. the rooms are well kept and clean. It has to be said that Stacey who works on the bar is an angel, she works her socks off to ensure all visits are looked after, she pays attention to everyone, she is a credit to this hotel.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Park Inn by Radisson Hotels
Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this reviewResponded 19 May 2014

Thank you Lisa B for your five star review following your recent stays at the hotel. I was pleased to read you enjoyed your experience throughout the hotel and we hope to see you again very soon.

Kind regards
Jason Morgan
General Manager

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Reviewed 12 May 2014

Booked this hotel on a web deal and stayed here on a business trip. Found that although the hotel is not great looking from the outside the inside is fantastic and the staff even more so. Good choice of food in the restaurant and for breakfast.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Park Inn by Radisson Hotels
Thank Jason G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this reviewResponded 15 May 2014

Thank You Jason for your review following your recent visit. I was pleased to read you had an enjoyable stay and found the hotel and staff even more so to be fantastic and look forward to seeing you again soon.

Kind regards
Jason Morgan
General Manager

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Reviewed 12 May 2014

We stayed a couple of nights at the Park Inn by Radisson Birmingham West and were very impressed by both the facilities and the staff as well as the cleanliness of our room and the public areas. We would highly recommend this hotel.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Park Inn by Radisson Hotels
Thank LittleBSouthendonSea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this reviewResponded 15 May 2014

Dear Guest

Thank you for your five star review following your recent stay at the hotel. I was pleased to read you enjoyed our facilities and the service recieved by my team and hope to see you again very soon.

Kind regards
Jason Morgan
General Manager

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Reviewed 10 May 2014

Had the first of two nights here. Sadly disappointed by a catalogue of basic failures in customer services. Lack of toilet paper in room, a meal that was basic to be kind, a search to get decaf coffee at breakfast, and the milk for cereal was off! They all got resolved, but should not have happened. Please, put a pot of decaf sachets next to the tea bags in the restaurant. Let's hope tonight is better!

  • Stayed: May 2014, travelled on business
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Thank RevdIJB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this reviewResponded 15 May 2014

Dear Guest

Thank you for your review following your recent stay at the hotel. I was disappointed to read you encountered some issues during your visit and I thank you for highlighting them enabling us to rectify them. De-caf coffee if now available as part of our hot drinks station at breakfast and our milk dispense chill unit has been repaired which caused the issue with our milk at breakfast and do hope we see you again soon.

Kind regards
Jason Morgan
General Manager

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Reviewed 7 May 2014

internet connection is rubbish, even when you upgrade to premium its sooooooooo slow, i mean really slow remember dial up speeds in the old days.
evening food is pretty poor, an uninspiring menu and the meat offered at the buffet is always over cooked and dry as a bone, it would be better off used in a cobblers to repair shoes. I always eat out now as for what you get ridiculously over priced.
they have even removed the little packets of biscuits from the room tea tray, times must be hard
the one good point a decent breakfast
great bar staff great ladies on reception
though understaffed in the morning at check out, have waited over 15 mins before now to check out
come on radisson get your act together.

  • Stayed: April 2014, travelled on business
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1  Thank stephen g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this reviewResponded 8 May 2014

Thank you Mr Grimes for your review following your recent visit to the hotel. I was disappointed to read you have encountered difficulties with your WI-FI connection and that my team were unable to assist you with your device or the content you were trying to stream.

Im not sure when you last dined in our restaurant but significant changes have been made throughout the month of April including the launch of themed buffet nights and we will be launching our new grill menu later this month to further enhance the variety we offer.

I will certainly look into the staffing levels at peak checkout times to avoid any future delays.

Once again thank you for your feedback and hope to see you again soon.

Kind regards
Jason Morgan
General Manager

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Reviewed 6 May 2014

I booked this hotel for my wedding reception and i must say the service i received on the day was exceptional as the staff worked above and beyond what was asked of them. Amo and Nikki were two particularly very lovely and kind people who were always at hand to help in what ever way they could, nothing was too difficult or inconvenient for them, much thanks and appreciation to you both for making our day a special one. Also thank you to Rachael for having patience with us in getting all this organized through all the tireless meetings. Esther and Craig x

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Park Inn by Radisson Hotels
Thank Craig S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this reviewResponded 7 May 2014

Thank you Esther & Craig for your fantastic review. I was very pleased to read that you enjoyed your special day at the hotel and that the team all catered for your every need from start to finish and hope you had an enjoyable honeymoon. We look forward to seeing you both again soon and wish you both all the best.

Kind regards
Jason Morgan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Inn by Radisson Birmingham West

Address: Inn by Radisson Birmingham West Birmingham Road, West Bromwich, Sandwell B70 6RS, England
Phone Number:
Region: United Kingdom > England > West Midlands > Sandwell > West Bromwich
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in West Bromwich
Price Range: £40 - £103 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Inn by Radisson Birmingham West 3*
Number of rooms: 168
Official Description (provided by the hotel):
A vibrant hotel ideal for both business and leisure guests; providing 168 contemporary styled bedrooms with plasma televisions, climate control, WiFi and comfy cotton duvets. Fully equipped gymnasium including a 10 metre indoor heated swimming pool, steam room, sauna and spa bath. RBG Restaurant and Lounge Bar and 17 flexible meeting and function rooms accommodating up to 180 delegates.Ideally located at Junction 1 on the M5 giving easy access to the motorway links of the M5, M6, M40 & M42. Sandwell and Dudley Train Station is a 10 minute walk from the hotel giving direct access to New Street Station. Only 4 miles from Birmingham city centre, the Symphony Hall and International Conference Centre. 7 miles to Walsall and only 20 miles from Birmingham Airport and NEC. Ideally located for exploring: The Bullring Shopping Centre, Cadbury World, Black Country Museum, National Sealife Centre, West Midlands Safari Park, Dudley Zoo, Drayton Manor Theme Park, Alton Towers and more.......... 300 Complimentary parking spaces for guests. ... more   less 
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Also Known As:
Park Inn By Radisson Birmingham West Hotel West Bromwich
Park Inn Birmingham
Park Inn West Bromwich
Birmingham Park Inn
Park Inn Hotel West Bromwich

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