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“Anita's massage skills”

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Park Inn by Radisson Birmingham West
Ranked #4 of 5 Hotels in West Bromwich
Reviewed 1 June 2014

My recent massage given by Anita was amazing, sorted many a knot caused by long driving. Highly recommended when you visit the Park Inn hotel. She is highly qualified and experienced in many treatment areas.

  • Stayed: May 2014, travelled on business
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Thank Eddie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this reviewResponded 3 June 2014

Thank you Eddie for reviewing your recent visit to the hotel. I was pleased to read you had an enjoyable time and that Anita was able to relieve those troublesome muscle knots and look forward to welcoming you back again soon.

Kind regards
Jason Morgan
General Manager

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469 - 475 of 747 reviews

Reviewed 1 June 2014

The park inn in West Bromwich is an ideal spot for people out of the area either to take a break overnight as it's only 2 minutes off the m5 junction 1,we did have a bad experience with car parking there though, we went to a wedding reception there and was told by reception staff that we will be ok to park our car because we was visitors, three weeks later we had a letter off a car park company to say we owed them £100 fine for parking there and we haven't been back since, after numerous phone calls to the car parking company and the park inn we are still not sure if the parking issue has been resolved??.

  • Stayed: September 2013
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Thank spaggit01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this reviewResponded 3 June 2014

Dear Guest

Thank you for your review following your visit to the hotel and apologies that you recieved a car parking fine after attending an event held at the hotel which has indeed been cancelled but will follow up as to why you have never recieved a confirmation of cancellation and apologise for the inconvenience.

Kind regards
Jason Morgan
General Manager

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Reviewed 29 May 2014

Stayed here for 2 nights recently whilst working in the area. First impressions are that the hotel is clean and the reception staff pleasant and helpful. I had a double room on the top floor which although compact in size was adequate for short stays. The corridor was quiet at night but there was a constant noise from what I assume to be rooftop fans. I could not get a wifi signal in the room. The breakfast was of a good standard and hot but I didn't have dinner preferring to go into town to eat. The town is too far to walk but street parking is free after 6pm.
If returning to the area I would stay here again but not on the top floor.

  • Stayed: May 2014, travelled on business
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Thank Tom P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this reviewResponded 3 June 2014

Dear Tom

Thank you for your review following your recent stay at the hotel. I was pleased to read overall you enjoyed your stay at the hotel and look forward to welcoming you back again soon.

Kind regards
Jason Morgan
General Manager

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Reviewed 29 May 2014

I misread the checking in details for my hotel booking and arrived at 12 noon instead of 3pm. I believe I checked in with a manager who was able to find me a room that had been made up and granted me an early check in. I expected that there might be some charge but I was not asked to pay. This is an excellent example of customer service, flexibility and thoughtfulness as I had traveled to Birmingham from London. It was also notable that my prior request for a twin room instead of a double had been noted on their system. I have been to other hotels where specifications have been ignored.

  • Stayed: May 2014, travelled with family
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Thank MMLondon2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this reviewResponded 6 June 2014

Thank you for your five star review following your recent visit to the hotel. I was very pleased to read my team were able to accomodate your every need and look forward to welcoming you back again soon.

Kind regards
Jason Morgan
General Manager

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Reviewed 28 May 2014

We used the hotel for a family trip to Drayton Manor and Cadbury World. First impressions were very good with the reception staff being very efficient and friendly. The rooms are practical, clean and comfortable, more than sufficient for a trip of this nature.

The hotel has a health suite which has a gym, swimming pool and spa area which is free for guests (50p charge for towels). Note this is open to outside guests so can get busy at certain times of the day.

The hotel restaurant offers a carvery or menu option and is well priced and a good standard. Note we have a taste card which saves 50% off of food prices which is a super offer and makes it worth eating at the hotel even with children.

Breakfast offers a wide selection of items and the staff in the restaurant are very helpful and friendly.

Car park is free for residents but vehicle must be registered on arrival so do not forget your reg number!

Hotel has lots of space to relax in the evening

The staff here really are helpful are more than happy to assist with visitor and tourist type questions and as they are local can help with tips on places to visit and what offers best value.

Would use again.

Drayton Manor is approx 30 minutes away by car. Cadbury World approx 15 minutes away by car.

  • Stayed: May 2014, travelled with family
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Thank Andybeet2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this reviewResponded 29 May 2014

Thank You Andybeet2012 for your review following your recent stay. I was pleased to read you and your family enjoyed your stay and local attractions and we look forward to seeing you all again soon.

Kind regards
Jason Morgan
General Manager

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Reviewed 28 May 2014

the question i suppose is should we trust Google maps?
the answer is usually, but always apply common sense as well.

Working out of Sandwell hospital it was heavy traffic to the hotel in the evening, stuff of nightmare in the morning.
So trying to find your way there in busy traffic and not sure there to go is hard enough. Especially when google maps says its a quarter of a mile from where it actually was.
Anyway after some to-ing and fro-ing, guesswork and calling the actual hotel desk I found it, hidden away down a built up housing area.
Once there though it was grand. they gave me a nice comfortable room and then typical park plaza experience. Food was also nice in the restaurant and pizza was so big i struggled to finish.
I'd use it again but give myself 1 hour to do the 4 mile journey in the car.

Room Tip: Look it up on google maps, then street view it to find actual location, when you think your ending a...
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  • Stayed: December 2013, travelled on business
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Thank Captain_hooha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this reviewResponded 29 May 2014

Thank you Casptain_hooha for your review following your recent stay. I was pleased to read you enjoyed your stay once through the traffic. Will certainly look to see if we can improve the google map issue and look forward to seeing you again soon.

Kind regards
Jason Morgan
General Manager

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Reviewed 28 May 2014

Not impressed with this hotel at all.

I've spent the morning here in meetings and the basically the hotel is not clean. When using a table I've got covered in what I think is polish all over my clothes and hands.

It's a great location and helpful staff but it looks and is in need of some TLC (and a good clean)

  • Stayed: May 2014, travelled on business
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Thank RogerVanstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this reviewResponded 29 May 2014

Dear Guest

Thank you for your review following your visit to the hotel yesterday. I was disappointed to read you did not find the hotel lounge area clean which resulted in you getting polish on your clothes something that has been quickly addressed and rectified this morning and thank you for bringing it to my attention.

Kind regards
Jason Morgan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Inn by Radisson Birmingham West

Address: Inn by Radisson Birmingham West Birmingham Road, West Bromwich, Sandwell B70 6RS, England
Phone Number:
Region: United Kingdom > England > West Midlands > Sandwell > West Bromwich
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in West Bromwich
Price Range: £39 - £94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Inn by Radisson Birmingham West 3*
Number of rooms: 168
Official Description (provided by the hotel):
A vibrant hotel ideal for both business and leisure guests; providing 168 contemporary styled bedrooms with plasma televisions, climate control, WiFi and comfy cotton duvets. Fully equipped gymnasium including a 10 metre indoor heated swimming pool, steam room, sauna and spa bath. RBG Restaurant and Lounge Bar and 17 flexible meeting and function rooms accommodating up to 180 delegates.Ideally located at Junction 1 on the M5 giving easy access to the motorway links of the M5, M6, M40 & M42. Sandwell and Dudley Train Station is a 10 minute walk from the hotel giving direct access to New Street Station. Only 4 miles from Birmingham city centre, the Symphony Hall and International Conference Centre. 7 miles to Walsall and only 20 miles from Birmingham Airport and NEC. Ideally located for exploring: The Bullring Shopping Centre, Cadbury World, Black Country Museum, National Sealife Centre, West Midlands Safari Park, Dudley Zoo, Drayton Manor Theme Park, Alton Towers and more.......... 300 Complimentary parking spaces for guests. ... more   less 
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Also Known As:
Park Inn By Radisson Birmingham West Hotel West Bromwich
Park Inn Birmingham
Park Inn West Bromwich
Birmingham Park Inn
Park Inn Hotel West Bromwich

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