We booked a 4 night break in a silver chalet , arrived and the first night was freezing cold , the windows are not double glazed and a blast of cold air kept me awake and so did the chavs screaming .
No toaster , beds with springs coming through and dipped in middle , kitchen items all wet in cupboard , and dirty , shower just a fine mist and small , no where to bath my two year old , they offered to move me to a gold chalet but it stank of gloss paint and was smaller and scaffolding and workman outside so I refused .
My daughter bumped her head and I had to call first aid , also someone brought extra duvets , next day while I was getting ready to swim my toddler picked up a flick knife ! It must of been left by the first aid man or someone else , I complained again and the manager offered us a half refund in vouchers to book again ! So far they have not arrived ! Also to bouncer type men knocked on my door and was really rude to me saying "his guys would not carry a knife like that " how the hell does he know ! That knife came from somewhere and I suspect the first aid guy ! Butlins has gone down hill , full of smoking chavs , rubbish food , overpriced , I have got to say Marion was really nice and helped me with my complaints but the bouncers who knocked were awful and rude .
I've contacted the obudsman and police and won't return , so far and no apology about the knife that was left that could have injured my son , all I've paid for is two days of hell !
- Official Description (provided by the hotel):
- Bognor Regis is officially one of Britain’s sunniest locations, sitting right on the West Sussex coast. Within just a couple of hours drive from London, Butlins Bognor Regis is the perfect getaway. Known as a traditional seaside town, we’ve given it a modern ‘twist’ with two funky hotels; the Ocean Hotel and the Shoreline Hotel. There’s a relaxing spa (ideal for grown-ups) and if you feel like discovering the area around the resort, the South Downs National Park and heritage sites are right on your doorstep. ... more less
- Also Known As:
- Butlins Bognor Regis Hotel Bognor Regis
- Butlins Hotel Bognor Regis
- Butlins Resort Bognor Regis
- Butlin's Bognor Regis Resort West Sussex