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“fun fun fun kids love it”

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Butlin's Bognor Regis Resort
Ranked #6 of 9 Hotels in Bognor Regis
Reviewed 30 June 2014

oh butlins you should be proud we had a wicked time, we absolutely loved it, nothing was a problem, we had such a loverly time thank you, love the food, time to relax. food brilliant, beeches are beautiful. swimming to whatever hours you want to.

Room Tip: ask if you are not happy, butlins do there best to make it fun for you
  • Stayed: June 2014, travelled with family
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Thank sharon g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ButlinsResorts, Social Media Team at Butlin's Bognor Regis Resort, responded to this reviewResponded 16 July 2014

Hi sharon g

Thank you for your review - we are very proud of what we offer, but it's so much nicer when a guest says so.

We hope to welcome you again soon.

Thanks

Maria

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,814 - 1,820 of 3,590 reviews

Reviewed 30 June 2014

dont be put off by the butlins name the adult weekends are amazing we,ve booked 3 breaks so far this year and have booked for november already great entertainment staff are excellent just ashame that the food is very expensive and rubbish make sure you eat out of resort some very very good places to eat in bognor

Room Tip: any room its just for sleeping on these weekends
  • Stayed: March 2014, travelled as a couple
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1  Thank kevin a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ButlinsResorts, Social Media Team at Butlin's Bognor Regis Resort, responded to this reviewResponded 16 July 2014

Hi kevin a

Thanks for leaving a review - we are glad your weekend with us was amazing.

We will pass your comments regarding food on to the relevant teams, as we try to offer quality and value.

Thanks again

Maria

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2014

We booked the gold apartments for our Tots Week holiday which did not start well. We arrived at three fifteen in the afternoon, and could not find any parking near to where our apartments were. As we paid extra for a better class of apartment, we expected that the parking would be near the apartment not over the other side of the resort.
However, after this start, the rest of the week was very good! We paid for the buffet food which was served in the Yacht Club restaurant, and the food was amazing. Lots of choice at each meal and I was surprised to see a full roast on the menu every night. Brilliant!
The entertainment was good and my son enjoyed seeing Thomas the Tank Engine, the puppet castle show, Scooby Doo, and Mike the Knight. The redcoats were brilliant and very helpful and all in all the holiday was a success.
Overall I would say, it was a great family holiday, a little expensive, but for the amount of entertainment and all the rides that we had access too, a good price. If Butlin's could sort the car parking out it would be better!

Room Tip: Pay a little extra and stay in the gold apartments for a better class of room!
  • Stayed: June 2014, travelled with family
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1  Thank Pipa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ButlinsResorts, Social Media Team at Butlin's Bognor Regis Resort, responded to this reviewResponded 11 July 2014

Hi Pipa G

Thank you for taking the time to leave such a kind review. The team at our Bognor Regis resort will love your comments after your Just For Tots break.

We will be sure to pass on your comments regarding to car parking.

Thanks again

Maria

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Reviewed 27 June 2014 via mobile

Myself and boyfriend booked a last minute trip to Butlins. Staying in the Ocean Hotel it was a bit pricey, for a two night stay. But when we got there it was clearly worth the price.
We was greeted with a warm welcome from Spencer one of the hotel butlers. He had the visit so enjoyable :-)
The Reception staff was very friendly and helpful.
The room was stunning we was looking over the fun fair, and the room was very clean, with excellent facilities.
The resort had plenty of things to do suitable for everyone. We loved it so much we booked it up for next year.
Well Done Butlins Bognor Regis :-)

Stayed: June 2014, travelled as a couple
Thank Themeparkmad1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ButlinsResorts, Social Media Team at Butlin's Bognor Regis Resort, responded to this reviewResponded 11 July 2014

Hi Themeparkmad1

Thank you for taking the time to write a review - we are so pleased you had a great time in the Ocean Hotel when you visited our Bognor Regis resort.

We will share your kind comments with our team - especially Spencer!

We're delighted to hear you have booked for 2015 - we look forward welcoming you again.

Thanks

Maria

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Reviewed 27 June 2014

We chose a cheap and cheerful break to have with our 3 year old outside of the school holidays.
GOOD THINGS:
KIDS ENTERTAINMENT - lots of it in the day. Toddler rides and fair ground rides are fun and mostly free. Early eve entertainment was OK and child friendly. All their favorite characters off the telly which drive us mad but they love.
Red Coats - very polite and helpful at all times.
Accommodation - our actual chalet itself was clean.
Location: Beach easy to get to and local shops an easy walk up the road
Noise: Being a term time break we noticed the place was quiet after 11pm.
BUGGY HIRE: was great to be able to hire a pushchair for our daughter as we under estimated the amount of walking we'd do and left her's behind. Was quite reasonably priced too.
BAD THINGS:
ACCOMMODATION: Butlins have allowed the standard chalets (or bronze) to become very run down. Our telly had to be replaced as it was on its last legs then the one they brought us was also on the blink (crap when you are a parent of a young child and need some eve entertaining). One of the plug sockets didn't work which was a bit annoying as we only had a limited few. The worst thing though was the state of disrepair of the actual outide bit of the chalet. Now, I am not a majorly fussy person but you will see from my pictures what I mean. The railings were covered in rust with paint peeling off everywhere and one of the stair cases was in a really bad way. It was rusty and felt really wobbly walking up and down it. I know these things might sound silly but it was like Butlins telling you that if you pay for budget accommodation then you will get the worst type of budget accommodation. I also didn't want my 3 year old to get a splinter from the rusty paint shards. The water was also horrible. Had a foul taste every morning but did improve as the day went on.
FOOD: welll.......if you are OK with eating highly over priced junk food then it's fab. If not then you are screwed. We did do self catering and that is exactly what we did. We did not buy any food on site as it was over priced and anything that looked remotely healthy was even more over priced. We cooked and ate out in Bognor Regis. We found an amazing Tapas restaurant (don't mock it till you tried it) and a super chinese restaurant too.
FREAK SHOW: well - I had to add this because i thought it was worth mentioning. In the fair ground on Tues/Thur and I think weekends, they have a 'side show' thing. From the outside it looks like a ghost train. Anyway you go in and watch a 10 min show. It is the most uncomfortable, cringe worthy thing I have ever seen. The show seems to be about a lady scientist who wants to make the perfect man (a Frankenstein type thing).It's just really inappropriate for kids. She is like an angry dominatrix and not at all funny or personable. I wouldn't say it is that scary but just embarrassing. Everyone was stood in silence watching it willing it to end. Bizarre is all I can say.
GREEDY BUTLINS: They want your money and lots of it.....Cash machines are £1.20 for a withdrawal. All food and drink is inflated prices. They want your children to pester you. There are games machines EVERYWHERE.....added extras such as Go-Carts and 3D cinema - £5 each....photo shoots with telly characters, face painting tatoos gifts.....you could spend a small fortune.
SWIMMING POOL: Wasn't really a 'Bad' bit more of a 'meh'.....now we went for toddler swim time at 9am. It was fun and toys out etc. It just struck me that the pool is another place that could do with a makeover. I went back in 2001 and I don't think (appart from the changing room) it has been revamped since. It just felt a bit neglected. Also a warning for parents whose kids require swim nappies - they are £1.50 per nappy from the swimming pool.

Overall: Butlins was alright and made a nice little break for us as with a young child. Its only an hour from home too so not far to travel. But I think people need to be aware of the hidden things with this place. My theory is that Butlins are trying to make themselves more up market with their fancy hotels etc but neglecting their core customers by leaving the budget accommodation to rot. It's a shame.

Room Tip: Standard accommodation is great if you really aren't fussy and can be out for most of the time/e...
  • Stayed: June 2014, travelled with family
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3  Thank Emma R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ButlinsResorts, Social Media Team at Butlin's Bognor Regis Resort, responded to this reviewResponded 11 July 2014

Hi Emma R

Thanks for leaving a review - we're pleased to see that you enjoyed the entertainment and made good use of the beach.

Obviously we're disappointed to read a lot of your comments where we clearly failed to meet your expectations. We will take all of these and share them with the relevant teams, as the best way we can continue to maintain the high standards we set for ourselves is to listen to what guests tell us.

Thanks again, and we do hope you will return to visit us.

Maria

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Reviewed 27 June 2014

well if you are after cheap accommodation, which is extremely basic with hardly any heating this is the place .
Our apartment had dust in, our door would not shut properly and there was a draft from the windows so to relax I thought I would have a nice hot shower.... BIG MISTAKE the water was cold and the bathroom was filthy!
The bed was hard and the sheets smelt of damp.
we then ventured for some food at the fish and chip shop, oh my the fish tasted like it had been in the fryer for hours and the chips were hard and cold - they weren't cheap either!
Waiting for a drink was a nightmare too!

Room Tip: try the hotel
  • Stayed: October 2013, travelled with friends
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1  Thank Sazzleroberts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ButlinsResorts, Social Media Team at Butlin's Bognor Regis Resort, responded to this reviewResponded 11 July 2014

Hi Sazzleroberts

Thank you for taking the time to leave a detailed and honest review. Guest feedback is essential to us.

Clearly we fell short of your expectations and we regret that, and apologise to you. We will share the comments and points you have raised with the team on resort so they can act upon them.

Thanks again

Maria

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Reviewed 26 June 2014

We arrived on Monday 23rd and was disappointed in the state of our apartment we couldn't let any of the children or ourselves walk round with nothing on our feet as the carpets were filthy dirty, our toilet seat was broken when we arrived and reported it but its been broken all week, there was a sticky substance on one of the bedroom doors, bathroom was also dirty the curtains were filthy as well, shame really because we did enjoy our stay but wasn't impressed with out accommodation and was considering booking again for next year but maybe somewhere else. Sorry about this review just speaking as we found it........

  • Stayed: June 2014
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3  Thank linda_tallant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ButlinsResorts, Social Media Team at Butlin's Bognor Regis Resort, responded to this reviewResponded 11 July 2014

Hi linda_tallant

Thank you for taking the time to leave such an honest review. It helps us massively to hear what our guests think.

We clearly fell short of our own high standards judging by your accommodation comments. We will share these with resort as they will want to act upon them.

Hopefully you will want to return so that we can have the chance to delight you.

Thanks

Maria

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Butlin's Bognor Regis Resort

Address: Upper Bognor Road, Bognor Regis PO21 1JJ, England
Phone Number:
Region: United Kingdom > England > West Sussex > Arun District > Bognor Regis
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 9 Hotels in Bognor Regis
Hotel Class:4 star — Butlin's Bognor Regis Resort 4*
Number of rooms: 200
Official Description (provided by the hotel):
Bognor Regis is officially one of Britain’s sunniest locations, sitting right on the West Sussex coast. Within just a couple of hours drive from London, Butlins Bognor Regis is the perfect getaway. Known as a traditional seaside town, we’ve given it a modern ‘twist’ with two funky hotels; the Ocean Hotel and the Shoreline Hotel. There’s a relaxing spa (ideal for grown-ups) and if you feel like discovering the area around the resort, the South Downs National Park and heritage sites are right on your doorstep. ... more   less 
Also Known As:
Butlins Bognor Regis Hotel Bognor Regis
Butlins Hotel Bognor Regis
Butlins Resort Bognor Regis
Butlin's Bognor Regis Resort West Sussex

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