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“A good family holiday but expensive”

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Butlin's Bognor Regis Resort
Ranked #4 of 9 Hotels in Bognor Regis
Alton, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A good family holiday but expensive”
Reviewed 25 August 2014 via mobile

We stayed in silver rooms, and it was exactly what I expected. It is the cheaper option but you are paying for the park facilities and entertainment as much as the room. The room was clean and cleaning staff were constantly present during the week. The food was good, restaurants clean and plenty of food available in the buffet. The entertainment was excellent and the children enjoyed the activities running during the day. I found all of the staff polite and friendly. My only criticism is how many activities carry extra charges. We spent a good £600 but if we had access to more would have easily exceeded that. The only other negative I had was other guests on the park. (Not the fault of Butlins) I spent a lot of time queuing and other ppl were quite happy to bowl me and my children over when centre stage opened in the hope of getting a better table in the venue, it was laughable at times the way they practically dragged their children at full speed past you on the stairs!! Maybe more staff presence on the route would alleviate that.
All in all a good family holiday with plenty to do but be prepared to spend a reasonable amount of time in queues.

Stayed August 2014
Helpful?
1 Thank Jennie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ButlinsResorts, Guest Services at Butlin's Bognor Regis Resort, responded to this review, 15 September 2014
Hi Jennie,

We're pleased to hear you had a good family holiday at Butlins. Thank you for taking the time to leave us feedback. We're glad you and your family enjoyed the entertainment and activities we have to offer on resort.

We will make sure your suggestions and comments are passed onto resort for you and hope that we will see you again in the future.

Thanks

Maria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,469 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (803)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Any
English first
Oxford, United Kingdom
Level Contributor
6 reviews
Reviewed 24 August 2014 via mobile

Booked for a 4 night break and stayed in the silver apartment in Oyster Bay. The outside of the apartment was exactly how he was 20 odd years ago. Exterior was shabby and peeling off and the iron stairs were rusty and old. Inside the apartment however was clean and tidy. Even though we took our own pillows and sheets, the bedding was very clean and very obvious it had all been changed the day we arrived. Nice kitchen and bathroom. The single glazed windows are older than me and desperately in need of ripping out and getting in double gazed. Very noisy at night. Very inconsiderate people screaming and shouting late at night. GET EARPLUGS! We did and it was fine. Food was awful the first evening but fine the rest of our holiday. Evening entertainment was great and all the staff were friendly and happy to help. My son loved the swimming pool and unfortunately the arcades! Something's you still have to pay for (everything seems to be £5) like Go Karts, climbing wall, trampoline bungee etc...
We did the Circus which was good and Discovery Studios animals 3D was very good. It's not a very big resort so we found that a 4 night stay was just right. All in all, quite expensive to go, but our son enjoyed every moment and already wants to go back!

Stayed August 2014
Helpful?
Thank Pumpkincity19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ButlinsResorts, Guest Services at Butlin's Bognor Regis Resort, responded to this review, 15 September 2014
Hi Pumpkincity19,

Thanks for taking the time to leave us a review. We're pleased to hear your son really enjoyed his time with us at Butlins. We appreciate you feeding back your thoughts to us and will make sure your comments are passed onto resort. We do suggest that you contact security if you come across any disturbances during your stay, so that they can rectify this as soon as possible.

We hope to see you again soon!

Thanks

Maria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clacton-on-Sea, United Kingdom
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 August 2014

We had a great week at Butlins with things to doo all day every day. Out 2 kids 6 and 9 said it was their best holiday to date. We paif for the better food option and was amazed how good the food was with plenty of choice for both adults and the kids. Not everything is free on side but there is enough free for younger kids, Older children may want a little extra like motor go-carts ETC that have to be paid for.

Room Tip: We took a room without balcony but you may want to have a balcony if you are a smoker
See more room tips
  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank g0hwc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ButlinsResorts, Guest Services at Butlin's Bognor Regis Resort, responded to this review, 12 September 2014
Hi g0hwc,

Sounds like you had a good time with us at Butlins Bognor Regis. Thank you for taking the time to leave us a review. We love to hear that we have kept our guests busy with lots of fun things to do and we hope you'll visit us again soon.

Thanks

Maria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 23 August 2014 via mobile

Bad reviews about being overpriced are a bit exaggerated and the basic rooms are ok! Plenty for kids to do but can't have a drink after 11pm with the kids as adult bars only etc!

Biggest downside is no outside pool!!! When we went it wasn't hot but although the inside pool centre is excellent if it's 80+ outside there is nowhere to relax by a pool not good for a summer venue

Stayed August 2014
Helpful?
Thank Russell S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ButlinsResorts, Guest Services at Butlin's Bognor Regis Resort, responded to this review, 12 September 2014
Hi Russell,

Thanks for your review. We're pleased that your children enjoyed their stay. We appreciate your feedback about Splash Waterworld and will pass your comments onto our team on resort for you.

We hope to see you again soon.

Thanks

Maria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reading, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 August 2014 via mobile

Just returned from a weeks break at bognor oyster bay accommodation had lots of space carpets were so dirty on arrival found drugs weed in kitchen cupboard shows they went cleaned before we arrived !! All i say is check everywhere if you have young kids Got in bed first night worst nights sleep ever bed was broken had to get it changed next day . restaurants food very greasy staff clean plates of table before you've finished eating .apart from that lots to do onsite kids loved it booked again for next year fun fair is fab staff are very friendly one member of staff David oyster bay cleaner went beyond duty to make sure we were happy with everything after our bad start with accommodation .just do you know for your little ones you can get wrist bands from guest services to put your mobile number on so worth doing makes little ones feel more secure .

Stayed August 2014, travelled with family
Helpful?
Thank 532Sharon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ButlinsResorts, Guest Services at Butlin's Bognor Regis Resort, responded to this review, 12 September 2014
Hi Sharon,

Thank you for your review. Great to hear that your children loved it at Butlins. We're sorry to read that some aspects of your stay were not up to our ususal high standards but are pleased that our team member David was able to resolve this for you, and that he did as much as possible to help you and your family. We will make sure all your comments are passed onto resort for you.

We look forward to seeing you next year :)

Thanks

Maria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 August 2014

We had a fantastic holiday at this resort our room was a big let down we thought we booked silver an when we arrived it was standard which we paid close to 800 pound Monday to Friday! We had no shower an no microwave also no towels or no clean bedding through out our stay! Apart from the let down of our accommodation the staff was friendly nice food great kids club an kids entertainment but spent a absolute fortune in arcades. But would go bk in different accommodation.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Johnson1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ButlinsResorts, Guest Services at Butlin's Bognor Regis Resort, responded to this review, 12 September 2014
Hi Johnson1991,

Great to hear you really enjoyed your break with us. We're sorry to hear about your accommodation, we hope our guest services team were able to help you with this. If you would like us to look into this further for you, please contact tripadvisor@Butlins.com and our guest services team will be happy to help.

We're pleased that your children had a great time and you enjoyed the entertainment. We'd love to have you back again.

Thanks

Maria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 August 2014

Stayed there for a family treat . Utterly disappointed.The oyster bay self catering apartments bloc looked like a detention centre . Very filthy conditions & when we complained about it we had been offered similar accommodation . We had never been seen by a senior member . We had to deal with basic English speakers . Really unhappy about the whole experience . My advice ...learn from centre parcs as they are the pioneer of a memorable family holidays experience .
Will never look back again .

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank clearview2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ButlinsResorts, Guest Services at Butlin's Bognor Regis Resort, responded to this review, 12 September 2014
Hi Clearview2013,

Thank you for leaving us a review. We appreciate your feedback and are sorry to read that you were less than impressed with your break this year. We will make sure your comments are passed onto resort. In the meantime if you would like to have a chat to discuss this further, please drop us an email to tripadvisor@Butlins.com. Our guest correspondence team would be more than happy to help you.

We hope you will consider visiting again.

Thanks

Maria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Butlin's Bognor Regis Resort

Property: Butlin's Bognor Regis Resort
Address: Upper Bognor Road, Bognor Regis PO21 1JJ, England
Region: United Kingdom > England > West Sussex > Arun District > Bognor Regis
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Bognor Regis
Hotel Class:4 star — Butlin's Bognor Regis Resort 4*
Number of rooms: 200
Official Description (provided by the hotel):
Bognor Regis is officially one of Britain’s sunniest locations, sitting right on the West Sussex coast. Within just a couple of hours drive from London, Butlins Bognor Regis is the perfect getaway. Known as a traditional seaside town, we’ve given it a modern ‘twist’ with two funky hotels; the Ocean Hotel and the Shoreline Hotel. There’s a relaxing spa (ideal for grown-ups) and if you feel like discovering the area around the resort, the South Downs National Park and heritage sites are right on your doorstep. ... more   less 
Also Known As:
Butlins Bognor Regis Hotel Bognor Regis
Butlins Hotel Bognor Regis
Butlins Resort Bognor Regis
Butlin's Bognor Regis Resort West Sussex

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