We stayed in the Birch Hotel for 1 night and have recieved a very poor service from the hotel staff. They made a mistake when checking us in giving wrong rate information and then didn't want to admit it. No appologies or refund was offered.
I would't advise anyone to stay in this hotel in general. The rooms are very small and the deco needs updating. The staff is unfriendly and unhelpful. There are better hotels around the same location with better value for money.