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“PALSTIC FLOWERS - VERY ORDINARY AND UNINSPIRING”

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BEST WESTERN The Birch Hotel
Ranked #1 of 1 Hotels in Haywards Heath
A TripAdvisor Member
“PALSTIC FLOWERS - VERY ORDINARY AND UNINSPIRING”
2 of 5 bubbles Reviewed 30 May 2006

This is a very ordinary and moderate business hotel. We had booked a double non-smoking and received a twin smoking. In fact the whole hotel seemed to be totally impregnated with smoke during our stay. The breakfast was very poor; pre-cooked and unappetising. The waiting staff seemed to be asleep and seemed reluctant to clean all the mess from the previous people who had used our table until asked quite firmly to do so. The other staff seemed to be rules based as, when we left there was an early arriving guest who was refused his room until 2pm as "that is what the Manager insists on" despite the fact that there are 90 odd rooms and he obviously needed a place to change for an appointment. Unsurprisingly, the plants all seemed to be made of plastic!

  • Stayed May 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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377 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Any
English first
Woking, United Kingdom
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 9 August 2005

We stayed there for just one night as we were attending a wedding at Newick Park which was extremely expensive to overnight at.

It proved to be a revelation as far as our room was of generous proportions and it had obviously just been refurbished with a new bathroom and decor throughout.

Breakfast on the Sunday morning was just what the doctor ordered and throughout our stay all the members of staff were extremely helpful, professional and polite.

We would not hesitate to stay there again if we found ourselves in this neck of the woods.

  • Stayed August 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lawson K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN The Birch Hotel

Property: BEST WESTERN The Birch Hotel
Address: Lewes Road, Haywards Heath RH17 7SF, England
Region: United Kingdom > England > West Sussex > Haywards Heath
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Haywards Heath
Price Range (Based on Average Rates): £
Hotel Class:3 star — BEST WESTERN The Birch Hotel 3*
Number of rooms: 51
Official Description (provided by the hotel):
The Birch Hotel is located in the West Sussex town of Haywards Heath , 3 miles from Burgess Hill, 18 miles from Brighton and 15 miles from Gatwick Airport. The original building was built in c.1874 And still retains some of the original features, including oak panelling in the lounge area and stained glass windows on the main staircase. The Birch Hotel has undergone extensive refurbishment over the last few years making it the perfect venue for business or leisure. The main facilities of The Birch Hotel are: 51 en-suite bedrooms, all with Free wired internet access, 6 Conference rooms ideal for interviewing up to theatre style for 60 persons, (all rooms have wireless internet access), 3 banqueting rooms suitable for the small family celebration from 10 guests up to 80 guests for a seated reception. The Birch Hotel is licensed for Civil and Partnership ceremonies. The Birch offers the Courtyard resytaurant or our new modern Bistro Bar for dining .On site free carpark with a small side garden. The Hotel is Non Smoking throughout. ... more   less 
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Also Known As:
Best Western Haywards Heath
Haywards Heath Best Western
BEST WESTERN The Birch Hotel Haywards Heath, West Sussex

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