ask to see the manager our mix grill was overcooked and the batter on the fish not cooked and was greasy Both meals uneatable he agreed to refund the cost of the mains and offer a free dessert and drink....... enough said!...... we didn't take up the offer as we've had enough of the whole place and wanted to leave,........... we were sat by the grill hatch and the two very young cooks on duty were more interested in sharing jokes and singing along to the radio......... we saw and heard everything....... not a good impression
I have sent a letter of complaint to head office and ask them not to respond with vouches or such like as I'm never going back to a harvester again!
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