We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Um under new managements and shows,,”
Review of Thai Kitchen

Thai Kitchen
Ranked #26 of 95 Restaurants in Littlehampton
Certificate of Excellence
Price range: US$21 - US$41
Cuisines: Thai
More restaurant details
Restaurant details
Good for: Special Occasion Dining, Romantic
Dining options: After-hours, Dinner, Delivery, Reservations
Description: Authentic thai cuisine freshly prepared to order, served by courteous staff in a relaxed atmosphere.Perfect for special occasions romantic meals or just the connoisseur of fine oriental dining. Parties catered for.Delivery now available 6 days a week excluding wednesday.Restaurant open for lunch and evening dining.Special menu for quick lunch.A variety of fine wines to compliment the food.
Reviewed 11 July 2014

1st I have been coming here for many years and have found this to be wonderful hidden gem. Found out it was under new management 30 mins before we arrive. But hay we will give it at go. 730pm Friday night we arrived ask for a table to which a young girl guntted and pointed at a table, we sat Down. My side plant was chipped and the place mats look to be home printed and lamatied. Not nice. After 5 mins we we're ask if we would like a drink which we did 2 mins later we were asked again we explained we had already ordered. A young lady put the unopened bottle of wine down on the table with glass walked over to the bar and discussed how she was to nervous to open or pour the wine after waiting 5 mins we poured our own wine. The food order was taken and the food was lovely different flavours to the last chef but still lovely. The service got no better the owner who seems to be also the deleivery driver came to the bar and continued to discuss with his son and 2 other girls about the washing getting mixed up and missing socks in the machine !!!,!!! Except the the young man waiter the other female staff were so missable no eye contact and NO smile ever. I felt like walking out but the food made up for it. There were only two table. The other table had waited 25mins for their starter. And were also no happy. On the table was half way though being clear when and desert menus was put the their faces. Man waiter brought a 2nd menu. Another couple arrived when there food order was ready the table hadn't been laid so their food was put on the chair next to them while plates ect were got. At this point I had to laugh.
Please pease please new owners sort out your staff because location and food are amazing you front staff and manners let you down. I would love to return if I can be promised improvement

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank sharmain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin T, Owner at Thai Kitchen, responded to this reviewResponded 13 July 2014

many thanks for your review.as you mentioned the thai kitchen is under new management and has been for a few months now, there should still be some familliar faces as most of the staff have remained. the chef, onjan,is also the owner along with myself, and has worked at the thai kitchen since 2007. we were given the opportunity to buy the thai kitchen when the previous owner decided to move back to thailand and as my wife had worked there for several years we saw an opportunity that could not be missed.
there are some new faces at present as we have trainee apprentices who wanted to learn the trade.we believe in offering everyone a chance to experience the career that they wish to pursue.
on the night in question i was present and i did have a conversation in jest with my staff and the fact that i do deliveries personally , i feel should not have been mentioned as it did not have a bearing on your personal experience that evening.
i am glad that you enjoyed your meal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (138)
Traveller rating
Traveller type
Time of year
Language

76 - 80 of 138 reviews

Reviewed 7 July 2014

Friendly staff and extra special addition to meal. Other places were very busy near the sea front where I wanted to be. The chef added seafood to prawns and noodles dish. I also had a glass of white wine.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Shoreliner2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014

This is yet another one of those reviews where the food is perfectly ok, but the whole experience is disappointingly underwhelming for a number of reasons!

The food itself is tasty and the starter tempura was lovely, with the main course being flavoursome but a somewhat small portion and not enough meat in the dish! I also had a Singha beer and ended my meal after the main course with a Baileys...but I would also have enjoyed my meal more with a second beer, but the one lad working front of house kind of disappeared even though there were only 3 tables to serve so I never even got to ask for another drink...absolutely barmy...how many restaurants employ people (family members or otherwise) who clearly have no understanding of hospitality or service...really very frustrating!!
Oh and the restaurant itself could really do with a complete refurb!

    • Value
    • Atmosphere
    • Service
    • Food
Thank AngloItalian78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin T, Owner at Thai Kitchen, responded to this reviewResponded 2 July 2014

we appreciate the fact that every customer who leaves reviews on trip advisor is honest and open about their visit and we aim to take any criticism on board in order to improve the overall dining experience for future visitors.
we would have appreciated it if you had a concern about the visit that it was addressed at the venue at the time in question as these situations cannot be rectified after the event, however we have taken what you have said and we will act on it to insure there is not a recurrence.
in response to your final quote regarding the decor i feel that this was a bit harsh and would have appreciated it if this was not commented on.if you are unaware we have only recently taken over ownership at the thai kitchen and with any new business(as this is to us) adjustments take time and money.any refurbishments that need to be addressed will be dealt with at some point in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2014 via mobile

Would like to say thank you for your service and the best food from your restaurant. We are happy everytime we visit and will definitely keep coming back :)

Thank Nattanan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

Visited the Thai Kitchen last night and had a really excellent evening. The food was fantastic served piping hot by friendly,efficient staff, a rarity today! Will definitely be paying a return visit.
Even the chef found time to talk with us and when we could not finish our meal packed us a doggie bag, adding a few extras.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Ron H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin T, Manager at Thai Kitchen, responded to this reviewResponded 23 June 2014

many thanks for your posive review.we hope to see you again soon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Thai Kitchen also viewed

Rustington, Arun District
Littlehampton, Arun District
 
Littlehampton, Arun District
Littlehampton, Arun District
 

Been to Thai Kitchen? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing