Lack of attention to detail spoils what could be a great place.
No-one offered to take our coats.
The glass water jug had a badly chipped rim.
Although more bread was supplied butter wasn't replenished and staff attention was absent at this point.
The poached egg was hard boiled.
All side dishes are extra which the waitress advised we would need as the main courses did not come with anything. Apart from potatoes of various types there were no vegetables on offer, only salads.
On paying the bill at reception it is annoying to see vouchers on display offering discount meals, maybe this reflects the true value of the meal/service
Only one member of staff seemed to have any idea of customer service.
It is annoying
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