I stayed there as part of a group through a Living Social deal. It was extremely reasonably priced - £50 each for bed and breakfast, a spa treatment and use of the facilities - plus a deal on wine with dinner. It was good value for money and if you go with the expectation of a cheap weekend away with friends, but nothing luxurious, then I think you'll come away happy.
Positives: the staff - they were very friendly and helpful particularly those in the dining room and on the front desk. The waiting staff were very attentive but never made us feel rushed even when we took ages at dinner. There were a few things which did not run smoothly (see below) and the reception staff did their best to help (though the staff in the gym were a bit vague). The afternoon tea was also very good value for money though again do not expect luxury - but for £12 I don't think you should! The beds were also very comfy, our room in the Cissily Wing was very spacious, and the shower was great.
Less good: the spa facilities are pretty dated and small. The pool is tiny and the jacuzzi seemed well past its peak - the headrests and nozzles seemed to keep dropping off it when people touched them and it definitely needed maintaining. We mentioned it needs attention to reception and they'll hopefully have a look. The changing rooms were also very small and not amazingly clean. On our first day, there weren't sufficient towels and robes, as the washing machines had packed in - not brilliant if you're selling yourself as a spa hotel. They did kindly sort us out with some the next day though, and they were in good condition. The walls in the bedrooms are also rather thin and all of us heard a lot of noise from the next door rooms.
Overall with new spa facilities I think this could be a really nice hotel - for the cost of a deal like that on Living Social I think you have to manage your expectations a bit. At the moment it's in decent shape, with friendly and helpful staff, and while I'm not sure I would go back for the time being, I'm certainly not sorry we picked it.
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- Also Known As:
- Cisswood House Hotel Lower Beeding
- Cisswood Hotel Lower Beeding
- Cisswood House West Sussex/Lower Beeding