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Best Western Plus Whitewater Inn
Ranked #1 of 4 Hotels in Harrison
Certificate of Excellence
Reviewed 29 March 2014

The hotel was very clean the beds were very comfortable. Staff was pleasant and kind. The workout room was not accessible with the room key. The pool was nice and clean there were plenty of towels and the hotel is environmentally conscience.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Best Western
Thank Tiffany C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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282 - 288 of 288 reviews

Reviewed 25 March 2014

To begin with we had a problem with the billing. This was corrected and the manager (Meena) went over and above fixing it. The hotel staff is very friendly and helpful. The rooms are clean and the beds are comfortable. The staff came in to help us with a heating unit that didn't work right and were very pleasant. We didn't get in the pool but several families did while we were there. Looked like great fun and was clean/neat. Hotel is in an excellent location. Coffee is GREAT!!

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Best Western
Thank Pamela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2014

This is a very nice Hotel and a great place to stay if you are in the area and need a place to stay I highly recommend this Hotel the place is nice and the staff is great. The rooms are big it is quite. The swimming pool is a nice pool well maintained we had a over all great stay

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Best Western
Thank Shari B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2014

This hotel is great! Recently redone. The lobby/breakfast room is warm and beautiful. The continental breakfast offers great choices, including healthy ones, like yogurt and fruits. I love the selection of teas! . The room was wonderful. Beautiful decor, thick towels, excellent linen quality, and the beds... they are the best I have ever seen in a hotel!!! The staff is warm and efficient and go out of their way to make you feel that you have a home away from home. Definitely a hotel I will go every time I get the chance, for business or pleasure trips!

Room Tip: Jacuzzi rooms are awesome!!!
See more room tips
  • Stayed: February 2014, travelled on business
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Thank Fernando67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
honesty17, General Manager at Best Western Plus Whitewater Inn, responded to this reviewResponded 17 February 2014

Guest Satisfaction is our #1 goal. Thank you!!

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Reviewed 31 January 2014

We had a group and everything was awesome. Making reservations was easy and they were very helpful. Everything ready when we got there, quick to get to rooms. Great service, great rooms, great decor. Definitely would go back when in area.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Best Western
Thank Jim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
honesty17, Manager at Best Western Plus Whitewater Inn, responded to this reviewResponded 12 February 2014

Thank You for the excellent review on our hotel!

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Reviewed 26 January 2014

We booked 2 rooms here with the ski package at Perfect North because of the great deal they were running. When we arrived to check in and get our ski lift tickets, we waited 30 minutes to be checked in because there was only 1 person behind the counter, and the process was very slow.

Once we finally got our rooms, they seemed very nice, very spacious and clean. But later that night, after a long cold day of skiing, we arrive back at the hotel to find that there is no hot water, in any rooms in the hotel. This continued into the morning and by the time we had left there at 10:00am the next day was still no hot water....the lobby was full of cold families who had not showered!

1 week later, I check my credit card statement, and I was charged for 2 rooms, even though the other person in my party who was staying in the second room gave the receptionist his credit card and told them to charge that. I also double checked that I was not going to be charged for his room when checking in and they assured me that that would not happen.

When I called the hotel to tell them to credit me the money back for the room that I did not stay in - they were not very apologetic and basically were very short with me on the phone. They said they would do it but I will have to keep checking my statement to make sure.

Overall, the customer service was terrible, and not having hot water after a long day of skiing was more than disappointing.

  • Stayed: January 2014, travelled with friends
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3  Thank taliamr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
honesty17, Manager at Best Western Plus Whitewater Inn, responded to this reviewResponded 12 February 2014

We truly apologize for any negative experience a guest encounters at our hotel. We appreciate the positive feedback on our guestrooms and cleanliness.

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Reviewed 6 January 2014

We arrived late after tubing at the local ski resort. The staff was very cheerful and accomodating to us. I will definitely stay at this location again and have already recommended it to several other people. The hotel is beautifully decorated and the rooms are extremely comfortable.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Best Western
Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
honesty17, Manager at Best Western Plus Whitewater Inn, responded to this reviewResponded 12 February 2014

Thank you for your excellent review! We look forward to welcoming all guests to a quality experience at our new hotel in Harrison, OH

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Whitewater Inn

Address: 391 Comfort Dr, I-74 exit 1, Harrison, OH 45030
Phone Number:
Region: United States > Ohio > Harrison
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Harrison
Price Range: £71 - £130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Whitewater Inn 2.5*
Number of rooms: 57
Official Description (provided by the hotel):
Select this great Best Western hotel in Harrison, Ohio and enjoy a host of convenient amenities at a great value while traveling. The BEST WESTERN PLUS Whitewater Inn is conveniently located with easy access to key area attractions and business locations. Hotel guests will appreciate the variety of nearby dining and shopping options. Each well-appointed room features free high-speed Internet access, free long distance access, toiletries, iron and ironing board, coffee and tea maker and hairdryer. King size beds and other upgraded amenities are available in select rooms. Our friendly staff is ready to ensure a comfortable and memorable stay. Make a reservation today and save at this Harrison, Ohio hotel! ... more   less 
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Also Known As:
Comfort Inn Harrison
Harrison Comfort Inn

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