On arrival we noticed a loud drone outside our room…also the bedroom carpet had bits all over it and the bathroom had dirty marks on wall and window sill, plus the tissue holder was empty. We enquired about the loud droning noise and were told it was the kitchen extractor fan which would be turned off at night. It was at 10.30 and came on again around 7.30 am. We enquired about moving to a quieter room and were told this would not be possible but the extractor would be turned off for the night again at 10 p.m. it was but woke us up with a start at 2.15 a.m.! it was a very hot night and even with all windows shut intolerable! breakfast was terrible, a few bowls of stale cereals on 'the buffet', reheated english breakfast plate, cold toast and a hair in the fried egg. One foil portion of butter per person and a teaspoon of marmalade and hot water masquerading as coffee. The manager had the cheek to say we must suffer from sensitive hearing when told about the extractor coming on at 2.15 a.m. and that it actually was for the hotel cellar…who cares!
- Official Description (provided by the hotel):
- This 4 star country house hotel has 26 Ensuite bedrooms which include charming, superior and luxury suites. There is a private resident's lounge, a large comfy bar with exposed beams and open fires, which also provides access to the terrace and gardens, an a la carte restaurant, breakfast room, private dining and additional reception and meeting rooms. All rooms include: Flat screen TV, free Wi-Fi, tea & coffee making facilities,and Egyptian cotton bed linen. Despite this semi-rural picturesque location, Gatwick is only 40 minutes away with Storrington, Worthing, Brighton, Fontwell and Goodwood all easily accessible. ... more less
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- Also Known As:
- Best Western Pulborough
- Pulborough Best Western
- Roundabout Hotel West Chiltington, West Sussex