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“Great weekend away”

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Jemby-Rinjah Eco Lodge
Sydney
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great weekend away”
Reviewed 21 November 2011

This place is everything you want for a weekend away. Excellent service and the tastiest food. If your going to stay in the mountains, go Jemby Rinjah Eco lodge.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Joel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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119 reviews from our community

Traveller rating
    57
    37
    14
    8
    3
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37
48
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2
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Russian first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 November 2011

The food was fantatic!
The service was great, waiters and waitresses were polite and fast.
The views were stunning
All together the stay was comfortable, relaxing and fun, I would recommend going.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Paigevernon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bathurst, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 November 2011

my whole time was great. incredibly friendly staff and awesome food. will definitely be heading back sometime in the future, and i would recommend this place to anyone thinking about going on a holiday in the mountains.

Stayed July 2011, travelled with family
Helpful?
1 Thank Josh P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
katoomba
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 18 November 2011

Diner 129
Earlier this year friends and myself had a very negative experience at this restaurant. Since then the management team has changed and I received an e-mail from the new management stating this and asking us to try the restaurant again. I advised them of the contact details of the lady who had organised the previous evening and the disappointment she had experienced. The new management contacted her and offered a complimentary meal to her and her husband. On 18th Nov a group of 8 people went along and had a very enjoyable value for money meal. The manageress was very attentive not just to us but also to the other customers as the restaurant was quite full. The service was relaxed and prompt and the meal very good value.
It is obvious that the new management has greatly improved this restaurant and we will certainly return in the future.

  • Stayed November 2011, travelled with friends
    • Value
    • Service
Helpful?
1 Thank Diner129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 1 August 2011

Went to a Christmas in July lunch, very disappointed with the meal. The soup for starters was quite nice, so we were looking forward to the mains. This is where it goes down hill, a large mound of mashed potato with dried and a sorry excuse for turkey plonked on top, the meal was luke warm. Roasted vegtables were served seperately, but alas were greasy and only just warm. Still there is always desert to save the day!
Unfortunately the so called plum pudding with pretend custard was unedible due to the extreme amount of nutmeg that was dusted on the entire desert. We had a Christmas in July lunch here previously, the whole meal was delicious and the service was very good. Unfortunatley after our latest experience we will not be back any time soon.

  • Stayed July 2011, travelled with friends
    • Value
    • Service
Helpful?
Thank Sandyblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, Australia
Level Contributor
176 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 2 May 2011

Facilities and ambiance fabulous but attention to cleanliness poor. Beds old and uncomfortable, cabins dusty and unclean, restaurant seating BBQ tables which get rather hard when dining. Staff wonderful and friendly but the resort needs serious updating especially having pit toilets (long drop) in cabins. Log fires inefficient and too old leaving cabins freezing. Booked for 12 days and left after one night. No mobile coverage as well on Next G. TV sets a museum pieces.

Room Tip: Don't stay
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  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Malcolm K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
katoomba
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 March 2011

Negative Experience
Attended a function at the Jemby Rinjah Eco Lodge, which had been booked and completely paid for months in advance. Management rang the day before the function and said they had changed the previously agreed menu.
On the night the Maitre d' was rude, aggressive and treated guests as pests rather than customers who were funding their establishment. As for the food, there was not enough to go around the group of 26 people. At 10:30 pm guests were told to leave by the Maitre d' as he wanted to close up. This was reinforced by him switching off the coffee machine, clearing away glasses, some of which were still in use. He then produced a vacuum cleaner and commenced cleaning around the area where people were sitting talking around the unlit fire. When guests objected he again became rude and obnoxious telling them to leave immediately!

The Maitre d' of this establishment could certainly teach Basil Fawlty a few lessons in rudeness!


When the following day the above issues were brought to the attention of management the response was luke warm to say the least.
This establishment may be fine for a dinner for two or an overnight stay but
I nor the other guests who attended would certainly never recommend this venue for a function catering for a large group of people.

Furthermore the management needs to make themselves aware of the first rule of the hospitality industry.
“ Customers are the most important persons for a business. They are not an interruption to our work but the purpose for it. We are not doing them a favour, they are doing us a favour by supporting our business and giving us an opportunity to serve them.”

A negative experience, will never return to this establishment.

  • Stayed December 2010
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Diner129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jemby-Rinjah Eco Lodge

Property: Jemby-Rinjah Eco Lodge
Address: 336 Evans Lookout Rd, Blackheath, New South Wales 2785, Australia
Region: Australia > New South Wales > Blue Mountains > Blackheath
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #4 of 9 Speciality Lodging in Blackheath
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Jemby-Rinjah Eco Lodge 3*
Number of rooms: 40
Official Description (provided by the hotel):
Experience the spectacular Blue Mountains from the comfort and tranquility of the award winning Jemby Rinjah Eco Lodge. A unique Australian ecotourism escape in the heart of the Blue Mountains.Get back to nature & replace the phones ringing with birds singing....Situated in the heart of the World Heritage Listed Blue Mountains National Park and mere metres to some of the most glorious lookouts and bush walking trails in the world. Here at Jemby on 16 acres of unspoilt Australian bush we have two styles of Accommodation.Secluded Eco Bush Cabins all fully self contained with kitchenette and slow combustion fire. Group shared Lodges with 18 beds, 2 bathrooms, with Bbq on own private verandah. Jemby is the perfect home base for exploring the hidden gems of the Blue Mountains a home away from home.We pride ourselves on our Eco friendliness, comfy accommodation. No bells and whistles here, just the sound of mother nature calling. .Why not have your next work Conference or team building event here with us at Jemby,. With a fully equipped Conference Centre in a picturesque part of the world. ... more   less 
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Also Known As:
Jemby-Rinjah Eco Hotel Blackheath
Jemby-Rinjah Eco Lodge Blackheath, Blue Mountains

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