Last Sunday at about 8:45pm , my husband and myself arrived at the Redleaf Resort. There was no sign saying no vacancies but when we asked for a room they said none were made up and that they had a hard day as they had a two golf groups over the weekend.
They said they were the relief manager and that they had set the alarms. They also said if there was not a booking they do not make a room up on Sundays.
We went to the Blackheath Motor Inn and were given excellent service. The rooms although slightly small were as well or better fitted out than the Redleaf Resort
We have stayed at Redleaf 2 weeks before and it was average but as they appeared to not have a lot of guests we thought we would go back there. At the time the pool pump was not working and we hoped we could have a swim this time.
I had rung the previous day and asked about a double room for 3 nights starting Sunday and was advised they had several vacacies. I also asked if it was raining as thw work we needed to do was outside. If it had been fine we would have come up on the Satuday and stayed 4 nights.
If I had been advised on my previous stay or by the person who had answered the phone on Saturday, that I needed to make a booking or that there would be nothing available when we arrived Sunday, I would have probally made a booking on the spot.
I will not take a chance on getting accomodation at the Readleaf Resort in future
- Official Description (provided by the hotel):
- Comfort Inn Redleaf Resort is in the charming village of Blackheath, 10 minutes from Katoomba in the Blue Mountains Heritage listed National Park. Offering 46 comfortably appointed rooms, a licensed restaurant, lounge bar, heated undercover swimming pool, tennis courts, games room and children's playground. The resort also has conference facilities for up to 80 people. Comfort Inn Redleaf Resort the ideal place to spend a worry-free getaway and enjoy a unique Blue Mountains experience. ... more less
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- Also Known As:
- Redleaf Hotel Blackheath
- Comfort Inn Redleaf Resort Blackheath, Blue Mountains