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“Huge Disappointment”
Review of Rest Easy Motel

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Rest Easy Motel
Ranked #2 of 2 Hotels in Wentworth Falls
Southport, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Huge Disappointment”
Reviewed 1 April 2012

This Motel is not worth the $170 we were charged for bed & continental breakfast.

On arrival the whole building looks tired and in some places quite dilapidated, the initial look was not deceiving!

We had a room with a 'balcony' overlooking the highway and a absolutely disgraceful, filthy swimming pool area. The wall of the balcony is disintegrating and, in places, has detached from the body of the hotel. The room was clean enough but appeared not to have seen a decorator for a number of years. The shower room was no better with a broken shelf, a shower that flooded the floor and a door that would not lock. The door had been rehung to open into the bedroom but the old hinges still remain on the doorframe creating a hazard for the unwary.
On a positive note, the towels were clean and the water, hot.

The TV in the room did not respond to the remote control and was badly tuned with only one channel obtainable.

Public rooms were no better, tired, uncomfortable and unwelcoming.

The bar and 'restaurant' were not open on a Sarturday evening, a blessing in disguise in that it forced us out of the hotel to find a restaurant in nearby Katoomba.
Continental breakfast was limited but we were offered an upgrade to full breakfast for a further $5 which we declined . Breakfast was interrupted by a rather rude person doing a very poor imitation of Basil Faulty at his worst.
The reservation was done through 'Wotif', clearly they have not reviewed this hotel for some time

Room Tip: Find a different hotel.
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
5 Thank Pat C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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34 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Sydney, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 February 2012

We booked there because it had a Restaurant, but it did not open. next morning breakfast was 40 minutes late, we had to go. the phones in the rooms didn't work, we could not contact the emergency reception, Tiles were off the floor in the 40 year old bathroom. the heater was broken, the TV had one channel, secutiry was low with a near broken sliding door catch and no double lock on main door. Disaster!!

  • Stayed February 2012, travelled on business
    • Value
    • Location
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    • Service
Helpful?
2 Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Wentworth Falls hotels

Australia
1 review
Reviewed 9 January 2012

My wife and I stayed at Rest Easy in early January 2012 and enjoyed the experience.
Yes, it is dated and old world, but I liked that. The free dinner that came with our shopper docket was lovely; Frank the chef, who had only been there 7 weeks, prepared a well presented and tasty three course meal. This is a basic motel, and showing it's age,
but if you go with the attitude that you are enjoying an inexpensive holiday with old world charm then you can't be unhappy. Like most things, as another stayer said, it's what you make of it. Fellow guests and ourselves all were happy as far as I could see. Enjoyed it.
I'd say it particularly suits old fashioned folk (like ourselves).

Room Tip: Choose a room away from the highway (which was thoughtfully chosen for us)
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VeteransSon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toogoolawah
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 November 2011

We LOVED the Rest Easy Motel. We stayed for seven nights and totally enjoyed it. The staff were amazing - so friendly and made our stay enjoyable. Room was clean and big - loved the bath. We were on the highway side and didn't find it at all noisy. The best holiday we have ever had. It was close to everything we wanted to see. The dining room experience was wonderful. We made so many new friends and would recommend it to anyone who wanted to have a great holiday at a great price.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sherridan_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 September 2011

Shopper docket value! $ 796 for two, for 7 nights including 5 nights of dinners and breakfasts. Location perfect for sightseeing. Noisy highway, as with most places on the main road. Not a Hotel, but a Motel, but great facilities for a motel. Don't expect fancy. As soon as you walk in you feel like you have gone back in time.... To Fawlty towers!! Same vintage and staff! A lovely Sybill to greet you- very welcoming and informative. The building is old and a little run down, feels like a boarding house/bed and breakfast, with shared large lounge games room and dining room (not restaurant). Reception only open business hours. Meals served at allocated times only in the dining room. Felt really weird sitting there with everyone the first night. Soon got used to it, and made friends! The meals took us back 40 years, is my grandmother out there making them??? Pleasant and very filling if you think of a home cooked meal, not restaurant quality. 3 courses though, so won't complain! Breakfasts are yummy - best sausages ever! Nice selection. To top it off, 'Manuel' came out of the kitchen saying, "Cie cie"... Looking very much like Manuel anyway! Turns out he is Italian not Spanish. Fitted the picture though! All the guests seemed to agree with the likeness to Fawlty towers and we had quite a ball! Bottom line, cheap accommodation, old building, old fashioned meals - but excellent value!! We even had electric blankets on the beds, and all the linen was clean and rooms tidy - and there was a small view of the mountains with a balcony. For a Motel they are giving you a great deal and fantastic experience! Want something classy? Go up the road and pay $100 more!

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Stocksey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
270 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 26 September 2011

I have joined trip advisor today to warn fellow travellers that intend to stay at the Rest Easy motel, before they make the same mistake that we made.

A few weeks ago we took advantage of a so called half price deal offered by wotif.com to spend two nights at the Rest Easy Motel as we wanted to spend a couple of days as a couple, enjoying the wonderful Blue Mountains without having to break the bank.

We paid $100 a night including breakfast for a Saturday / Sunday night stay, which sounded like a fair price especially including breakfast. We did our due diligence and checked their website (Which was vague in its description of its facilities, dining and room descriptions) and we thought that at that price it seemed like a decent deal.

WE WERE SO WRONG.

On arrival we were immediately alarmed with the lack of maintenance of the building and the surrounding grounds but even more concerned with its direct frontage onto the very busy Great Western Highway.

Check in was better than expected largely due to a very friendly and helpful female front desk staff member.

It is a shame that this is where the "CHARM" disappeared. We were allocated a ground floor highway facing room that had not been redecorated for at least a decade. Although clean, it was cold, uninviting and ancient.

No television remote, some channels could not be received on the ancient television set, unreliable shower and a door that does not automatically lock when closed. Safety is a major issue here with old fashioned key door locks and no deadlocks or chains on the door.

The common areas of the hotel were even more dated with ripped carpet mats in the hallways and dated wall coverings and fittings. Our room was extremely noisy from both the trucks passing by our window and the rowdy guests in the hallways & other rooms. Obviously no noise insulation was used in the 1950's.

Please remember that this place charges $89.00 per person per night, that equates to $178 per couple per night for your romantic getaway, so we were hoping that our breakfast was worth at least $74.00 each as this is only a $50 night hotel at best.

Not surprisingly, we were extremely disappointed. We were greeted in the morning but a hurried Greek man that was obviously the cook (NOTE: NOT CHEF) that could not speak english who pointed to a table.

We found our way the buffet and to say it was the worst breakfast buffet ever would be an understatement. Greasy eggs, the cheapest nastiest sausages ever cut into thirds, pretend bacon, canned baked beans and poorly cooked tomatoes swam in fat in a luke warm warmer that was occasionally topped up by our non english speaking cook. Coffee is no brand instant variety that is obtained from a tub, there is no skim milk available if you are health conscious and no waiter / waitress service.

They charge $18 for this crap if it is not included in your package. Even if they charged $5, this mess is not worth any money and should be avoided at all costs.

Their web site boasts " the lounge is warmed by a large slow combustion wood heater, and our games room is part of the recreation lounge area and provides for family entertainment.

What they don't say is that these dingy, run down areas will not allow you to bring in your own drinks in unless you pay a cover charge of $15 per wine bottle and $5.00 per beer if you do not buy your drinks from their horrible bar.

There are NO OTHR FACILITIES IN THIS HOTEL. To hold there guests to ransom to spend even more money at their hotel is shameful and is mostly why only one person (with no drinks in hand) spend the night in the lounge on a Saturday night watching the rugby league finals. A pitiful turn out but reflective of the this hotels policy, upkeep and service to their guests.

We are not saying not to stay at this motel, but be warned that the prices are not reflective of what you will receive. This is a 2 star motel with NO facilities, noisy rooms and really bad food. If they were charging $50 per room and you only needed a place just to sleep in a night it might be fine, but this is no romantic getaway.

There is nothing appealing about this hotel and there are so many other great options in this beautiful part of the world. I hope this review helps other travellers that receive so called great deals from Wotsif.com and other resellers.

Room Tip: Sleep somewhere more decent!
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank aussiejohn69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 July 2011

I dont know about these other reviews but i found the place very suitable for the price.I suppose if you want 5 star motel you go somewhere else and pay triple the amount and that will cut into your spending money.I found the beds clean and confortable and the heating was sufficient.The staff were great and helpfull and the cook was one you would love to meet.Next time i go i hope he is still there.........Best Wishes From EDDIE

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Central_Coast255060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rest Easy Motel

Property: Rest Easy Motel
Address: Old Bathurst Road, Wentworth Falls, New South Wales 2782, Australia
Region: Australia > New South Wales > Blue Mountains > Wentworth Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant
Hotel Style:
Ranked #2 of 2 Hotels in Wentworth Falls
Price Range (Based on Average Rates): £
Hotel Class:3 star — Rest Easy Motel 3*
Number of rooms: 36
Reservation Options:
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Also Known As:
Rest Easy Motel Wentworth Falls, Blue Mountains, Australia

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