We searched for what we thought would be the best quality/value in Katoomba and came across “Moments Echo Point” at $350 per night. We received a welcoming letter upon arrival advising the fireplace was ready for us and to enjoy. There was a small disclaimer at the bottom of the page saying firewood could be purchased for an extra $25. Being a self contained cottage we assumed it would have the basics, however there was no washing machine or dish washer.
We had paid extra to accommodate five people however only bedding for four was prepared. The management had decided the last bed did not need to be made up as the second double could accommodate two people. Our children did not want to share the other bed and since we had paid for the extra person needed to locate the extra linen to make it up.
On the way in we passed the cleaner who had yet to finish at check in time. He advised the rubbish was overflowing so just to leave our rubbish behind the bin. The sink which he must have just cleaned was full of black gunk which I assume was from BBQ equipment. The showers had mould and the crockery was greasy.
The location was fantastic and could be described as cosy but for four star accommodation this fell short.
- Official Description (provided by the hotel):
- At moments Mountain Retreat, you will find it all in one magical place - breathtaking views from your room, double spas, fires, friendly service and world-renowned bushwalks from your doorstep, right at the entrance to the Blue Mountains National Park. ... more less
- Reservation Options:
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- Also Known As:
- Moments Mountain Retreat Wentworth Falls, Blue Mountains, Australia