During our three day stay at Moments Mountain Retreat & Cottages in the Vera Suite, we enjoyed spectacular customer service including personalised assistance with check-in, trip planning, and local knowledge. Even when there was a small maintenance issue with the light cord, they went above and beyond to ensure that we were well taken care of and it did not interrupt our experience. After enjoying the spectacular mountain view (which was a rarity given the very wet weather!) with welcoming champagne, we made use of the gas fire, spa bath, and communal facilities and felt lavished in luxury. The open floor plan was spectacular for our Winter stay as we could bathe, look at the view, and enjoy a toasty fire all at the same time; making for a very romantic experience. The location was perfect for us to do numerous bush walks and enjoy the surrounding community and wildlife. We were pleasantly surprised upon returning to our room that our clothes had been placed on a new drying rack and the dry clothes hung up. They went above and beyond our expectations and we highly recommend this location for anyone looking for a romantic, relaxing, and noteworthy stay in the Blue Mountains. Many thanks to the spectacular staff at Moments!
- Official Description (provided by the hotel):
- At moments Mountain Retreat, you will find it all in one magical place - breathtaking views from your room, double spas, fires, friendly service and world-renowned bushwalks from your doorstep, right at the entrance to the Blue Mountains National Park. ... more less
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- Also Known As:
- Moments Mountain Retreat Wentworth Falls, Blue Mountains, Australia