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moments Mountain Retreat
Certificate of Excellence
Newcastle, Australia
Level Contributor
132 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Great Place”
Reviewed 17 January 2014

What a great place. Lovely location, clean comfortable accommodation. Great Hospitality and service. Very quiet and peaceful.

Tip - dont forget to put the "please clean my room" sign on the door as it wont be done otherwise

Room Tip: The Spa room is great!
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  • Stayed March 2013, travelled as a couple
    • Value
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Helpful?
Thank Jodi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
momentsManager, Owner at moments Mountain Retreat, responded to this review, 23 January 2014
Thanks for staying with us and your positive review, Jodi R! With our servicing policy, we seek to respect the level of privacy each couple is looking for. There are three options available – “No Service”, “Replenishing of Supplies Only” and “Full Service” - and they are outlined on the service tag itself (on the door handle) and in the guest compendium. Based on your valuable feedback, we have started pointing these options out verbally on check-in as well. Thanks so much – see you again!
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158 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Spanish first
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English first
Sydney, Australia
1 review
Reviewed 16 December 2013

We stayed there last year for the first time and fell in love with this place! This year to celebrate our wedding anniversary I made the grave mistake of going somewhere cheaper (Lush on Lurline, based on the positive reviews, to be avoided unless you like big dogs and a place that smells like one) paid the price dearly ($200 for 2 more nights, no refunds). We left after only spending a night and went back to Moments.

Tamara welcomed us with open arms and a glass of champagne. What a relief from our previous "ordeal". I won't go into great length regarding all the facilities available at Moments as you can read those from the reviews. We've however noticed many improvements since last year ie separation between verandahs for better privacy, pay tv with many more channels (including the sports ones), a couch to enjoy the fantastic view, hot breakfast (at extra cost) and a bowl of peanuts to nibble on with your glass of port or sherry.

All in all, an amazing place and location at a reasonable price. We can't wait to be back next year!

  • Stayed November 2013, travelled as a couple
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Helpful?
Thank Didier J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
momentsManager, Owner at moments Mountain Retreat, responded to this review, 23 January 2014
Thank you! How very wonderful that you ended up having an enjoyable wedding anniversary. Thanks for appreciating the additional inclusions and facilities. We’re looking forward to seeing you both again next year!
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Sydney, Australia
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 December 2013

Been to the Blue Mountains many years in June, This year twice at the Moments Mountain Retreat June and September. The view from the veranda simply magical, the service from the manager Tamara was spot on. Rooms are well appointed and clean, oh the spa was great after 3 to 4 hours walk which is walking distance from your doorstep. Breakfast was good. Short driving distance to Laeura and Katoomba. Can't wait for June 2014 again, this time we are staying at EMPRESS SUITE.

Room Tip: Vera and Empress are our choice.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Werafar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
momentsManager, Owner at moments Mountain Retreat, responded to this review, 11 December 2013
Hello :-) Thank you for taking the time to post a review! It was an absolute pleasure to host you both times this year, and we cannot wait to see you again in June 2014! Have a great end of year and take care for now!
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Sydney, Australia
Level Contributor
137 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 1 December 2013

We had a couple of nights mid-week on a voucher so excellent value. Regardless, we loved the place and would return at full price.

It is inside the National Park area and just a short walk to the Conservation Hut, which is the base for many walks. The Hut is also a lovely location for lunch with fantastic views both outside on the deck or inside in cold weather (with log fire). Its not cheap but a great experience. A good quality breakfast basket was included at Moments but you could upgrade to a cooked breakfast at the Conservation Hut at extra cost. Basic cooking facilities (toaster, microwave) are in the room.

The house is an old weatherboard with its original period features so the rooms differ but all have the charm that you look for in the Blue Mountains. All have verandahs that have stunning views over the valleys. You can sit outside for breakfast and take in the view and warm rugs are provided to keep out the morning chill.

There is a lovely old lounge with comfy sofas and extensive book and DVD library. A nice touch is that you can help yourself to port or sherry if you want to sit here and relax.

There is someone to help on site but you are basically left alone unless you need assistance.

  • Stayed October 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank AandM_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
momentsManager, Owner at moments Mountain Retreat, responded to this review, 4 December 2013
Thanks for your review! It is great that you took advantage of one of our special mid-week promotions, but the fact that you would – and hopefully will – return at full price, is even better. We have recently started offering a home-cooked breakfast using mostly organic and locally-made products, served to the room or suite, which has become very popular with our guests in a very short amount of time. It is included in the full price advertised on our website. We have found that most of our guests appreciate being left alone, but as you mentioned, if assistance is needed, we are available and very happy to help and chat. We hope to see you again!
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Bristol, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 22 November 2013 via mobile

What a fantastic place this is! The location is truly special, with phenomenal views from each of the rooms but there are probably any number of places to stay in the vicinity which can boast good views. What lifts Moments above the competition is the truly exceptional customer service provided by Tamara and her team. Our welcome was exemplary and we had hardly carried bags in before being offered a glass of bubbly and a snack. The rooms are quirky, comfortable and spotless. Lastly, the cooked breakfast was amazing; tasty & virtuous. Perfect to set us up for a day of walking.

Stayed November 2013, travelled as a couple
Helpful?
Thank Jungle62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
momentsManager, Owner at moments Mountain Retreat, responded to this review, 29 November 2013
Thank you very much for your excellent review! It is a joy to read that you appreciated the whole “moments experience”: great location, mountain views, comfort, bushwalks at the doorstep and exceptional customer service. It was our pleasure to host you, and we wish you all the very best, hoping to see you again sometime!
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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 2 November 2013 via mobile

Alright hikers... If you are interested in treating yourself after an awesome hike on the National Pass, stay at Moments. The house manager is the sweetest person you have ever met from Austria (not Germany!) She keeps the place spotless, tidy, and welcoming. The grounds and views from every room are phenomenal. After a long hike, it was great to come back to a bottle of wine, update myself on sports, and look at the stunning vistas before me.

Hiking: It is right next to the national forest entrance (literally)! I was lucky. I had no idea this was the case. You could spend a couple days here with the miles or kilometers of hikes available. Empress Falls is a 20 minute trek... National pass is 2 hrs... Then you arrive at Wentworth Falls. Seriously unbelievable! It rivals the Grand Canyon and I am from Arizona.

Stayed November 2013, travelled solo
Helpful?
Thank Bryan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
momentsManager, Owner at moments Mountain Retreat, responded to this review, 29 November 2013
Thank you very much for staying with us! We are so pleased to hear that as an avid hiker, moments Mountain Retreat was exactly what you were looking for. Your kind and wonderful comments are greatly appreciated, and we really need to visit the Grand Canyon now, don’t we? See you in Arizona! :-)
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Terrigal, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 October 2013

We stayed at this Gorgeous B & B , we had two Nights. Everything was Perfect !! To our Delight, we felt so welcome and at home. Our room was beautiful, everything was spotless.We loved all the little touches, the bottle of wine on arrival, the remote candles in the bathroom. The shower was the best !! We really loved this Property and would love to go back again soon.............

  • Stayed October 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janet C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
momentsManager, Owner at moments Mountain Retreat, responded to this review, 4 December 2013
Thank you for staying with us! It is exactly what we are hoping to achieve - that you feel welcome and at home while you're at moments. We hope to see you again soon!
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Additional Information about moments Mountain Retreat

Property: moments Mountain Retreat
Address: 86 Fletcher St, Wentworth Falls, New South Wales 2782, Australia
Region: Australia > New South Wales > Blue Mountains > Wentworth Falls
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites
Hotel Style:
Ranked #1 of 8 B&Bs / Inns in Wentworth Falls
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — moments Mountain Retreat 4.5*
Number of rooms: 4
Official Description (provided by the hotel):
At moments Mountain Retreat, you will find it all in one magical place - breathtaking views from your room, double spas, fires, friendly service and world-renowned bushwalks from your doorstep, right at the entrance to the Blue Mountains National Park. ... more   less 
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Also Known As:
Moments Mountain Retreat Wentworth Falls, Blue Mountains, Australia

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