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“Moments Retreat Wentworth Falls review”

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moments Mountain Retreat
Certificate of Excellence
Newcastle, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Moments Retreat Wentworth Falls review”
Reviewed 13 April 2014

Our stay at Moments Mountain Retreat Wentworth Falls was all and more of what we were hoping it would be. From the moment we arrived we were warmly greeted by Tamara Galhuber the Manager who showed us around and immediately made us feel comfortable and welcome. Absolutely nothing was too much trouble she was only too pleased to make our stay enjoyable.We stayed two nights and our suite (Denfenella) was gorgeous and the view spectacular. It was the little touches that made it so good, like some champagne on arrival. Next day we found a couple of little love heart shaped chocolates in our room and later some blankets placed on the veranda lounge for us.Amazing service and our privacy was respected.Thank you Tamara for your professional caring service.The only thing we could comment on was the noisy front door slamming one morning when other guests from another suite exited the building to go for at 5:30am walk. Our feedback would not be incomplete unless we commented on the extraordinary breakfasts each morning absolutely amazing, Thanks so much, we will definitely now make Moments Mountain Retreat our number 1 favourite place to stay in the Blue Mountains.Finally Tamara thank you for making our stay so memorable. John & Kay Marks Newcastle.

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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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158 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 April 2014 via mobile

A lovely 2 day getaway. Everything was just wonderful. Great airy rooms. Cossy fires in you room anf in the guest lounge. Fantastic views from your room. Would recommend for s romantic stop over or a linger stay. Esdy access to local surroundings.

Stayed April 2014, travelled with family
Helpful?
1 Thank Andrew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 March 2014 via mobile

Pros:
This place is fabulous, great customer service, Tamara was an excellent host. Breakfast was superb, particularly the continental breakfast we had on the second morning with fruit salad, scrumptious yoghurt, croissants, and Blue Mts made muesli, coffee, tea and orange juice. On the second night we were offered champagne but as we don't drink it we did have a glass of the complementary port and sherry available in the guest lounge. We stayed in the Wentworth Spa Room with a view and gas fire with coals. Bed was quite comfortable. Great location within walking distance to the start of amazing bush walks around Wentworth Falls.

Cons:
Bit of noise coming from the other rooms and the hallway on the first night until around 2am. Spoilt the mood a bit.

Overall, excellent.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank thomasofaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
momentsManager, Owner at moments Mountain Retreat, responded to this review, 10 July 2014
We are glad you enjoyed our hearty breakfasts featuring Blue Mountains-produce - we are big believers in supporting local businesses and are so excited to be able to use those products. The complimentary sparkling wine, port and sherry are touches that most of our guests love. Please accept our apologies for the noise on that particular night - the Katoomba Music Festival was on, and although we have peace- and quietude-seeking guests 99.9% of the time, a couple was returning from the Festival that night. Thank you for the review and especially, for choosing moments as a base for your Blue Mountains escape! Best regards, Rob & Rita Fisher, Owners
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Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 March 2014 via mobile

Exactly what a B&B should be. Tamara, the manager did an excellent job in making us feel welcomed and comfortable. She gave us good advice about the restaurants and attractions in the area. The room was beautifully decorated and the lounge was well appointed and tasteful. We availed ourselves of the CD library and DVDs and free wifi were also available. The champagne on arrival was a nice treat as was the port and fruit in the lounge.

The delicious breakfast was delivered on a trolley and left at the door after a discreet knock.

All in all this is a fantastic location to make as a base from which to explore the wonders of the Blue Mountains.

Stayed March 2014, travelled as a couple
Helpful?
Thank Kenso99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamara G, Manager at moments Mountain Retreat, responded to this review, 4 March 2014
Thank you so much for choosing us as your base for exploring the beautiful Blue Mountains! It was a pleasure to look after you and to ensure you get the most out of your getaway. I am glad to hear you enjoyed the home-cooked breakfast as well as all the little extras provided like fresh fruits, complimentary port, the DVD- and CD-library and the WiFi connection.
Safe travels, and I hope we meet again!

With best regards,
Tamara Galhuber
Manager
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London, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 February 2014

Stayed here for a night during a trip Australia just before Christmas and it was one of our top 3 highlights of our journey. The hotel was of a nice intimate size, we were warmly welcomed by the host with champagne on arrival. We booked a room with a view of the mountains which was absolutely breathtaking. We loved the view and hotel so much we ordered a take out Chinese to our room and stayed in for the evening. In the morning we had a beautiful breakfast delivered on our balcony which was so romantic and relaxing. The hotel is nested around natural wildlife and we had a few visitors on our balcony :)

Room Tip: Room with a balcony and view is worth the additional charge.
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  • Stayed December 2013, travelled as a couple
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Helpful?
Thank SexyHeels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamara G, Manager at moments Mountain Retreat, responded to this review, 4 March 2014
Thank you so much for taking the time to describe your experience at moments online! The view really is breathtaking - I am so glad you made the most of it, and what an honour to end up in your Top 3 of your entire Australia trip - thank you!

Best regards from beautiful Wentworth Falls,
Tamara Galhuber
Manager
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Sydney, Australia
1 review
Reviewed 12 February 2014

We spent 2 special nights at moments, celebrating our wedding anniversary. The restored 1912 home was a delight, with modernised facilities enhancing the period decor. From the moment we arrived, the service was exceptional. The view is spectacular; from the mountains to the rosellas, king parrots, black cockatoos, sulphur crested cockatoos and a possum as well as the sighting of a fox early this morning. The gourmet breakfast is a must and dietary requirements are catered for. There is fruit, port and sherry for the guests to enjoy in the very comfortable lounge room with an open fire. The suite was clean and comfortable. Complimentary toiletries were supplied. We thoroughly enjoyed the quiet, peaceful atmosphere. The hospitality and dedication of Tamara were impeccable; it is obvious that she truly loves moments. We highly recommend experiencing moments.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamara G, Manager at moments Mountain Retreat, responded to this review, 4 March 2014
Dear John,
Thank you for your fantastic review and for recommending moments to the travel community. It is so great that you found peace and tranquility, and a break from everyday life - it's exactly what we're hoping guests will experience during their stay.
I fondly remember our chats with the both of you in the guest lounge in front of the fire.

Be well, and see you next time!

Best regards,
Tamara Galhuber
Manager
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Parkes, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 February 2014

We stayed 3 nights in the Wentworth room, from champagne on arrival, spectacular views, gourmet breakfasts on our private balcony, relaxing spa after completing the national pass bush walk, we were extremely impressed with the great hospitality of Tamara. Room was well appointed and cleaned daily, loved the little touches of flowers on the breakfast trolley and candles in our room. Highly reccommended and would stay again.

Room Tip: Suites would have a better view from open veranda but Wentworth room had enclosed verandah for coole...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathryn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamara G, Manager at moments Mountain Retreat, responded to this review, 4 March 2014
Dear Kathryn,
Thanks for taking the time to post a review. It was a pleasure to have you with us for 3 nights!
We used to service rooms on request only, however, based on valuable guest feedback, we updated our room servicing policy and now clean rooms daily. This change happened only a few days before your arrival, so it is wonderful to hear that you appreciated it, and all the other main features as well as the small details that make moments special.

Hope you're well, and we get to meet again!

Best regards,
Tamara Galhuber
Manager
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Additional Information about moments Mountain Retreat

Property: moments Mountain Retreat
Address: 86 Fletcher St, Wentworth Falls, New South Wales 2782, Australia
Region: Australia > New South Wales > Blue Mountains > Wentworth Falls
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites
Hotel Style:
Ranked #1 of 8 B&Bs / Inns in Wentworth Falls
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — moments Mountain Retreat 4.5*
Number of rooms: 4
Official Description (provided by the hotel):
At moments Mountain Retreat, you will find it all in one magical place - breathtaking views from your room, double spas, fires, friendly service and world-renowned bushwalks from your doorstep, right at the entrance to the Blue Mountains National Park. ... more   less 
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Also Known As:
Moments Mountain Retreat Wentworth Falls, Blue Mountains, Australia

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