We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“dissapointed”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Crowne Plaza Hawkesbury Valley
Ranked #1 of 3 Hotels in Windsor
Reviewed 28 May 2014

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Diana T
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
David R, General Manager at Crowne Plaza Hawkesbury Valley, responded to this reviewResponded 4 June 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Write a Review
Reviews (753)
Traveller rating
Traveller type
Time of year
Language

484 - 490 of 753 reviews

Reviewed 27 May 2014 via mobile

Quiet location, clean and friendly staff. The Bar menu for food seemed more exciting than their restaurant menu. The separate Day Spa was a little heaven on the earth. Booking in well advanced is strongly recommended.

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank HBW1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David R, General Manager at Crowne Plaza Hawkesbury Valley, responded to this reviewResponded 1 June 2014

Hi There, Thank you for taking the time to write a review.I am pleased you enjoyed your stay with us. Villa Thalgo certainly is a memorable experience and you are correct in advising readers to book in early, our appointment times can fill up rapidly, especially on the weekends. Thank you again, David R.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2014

I stayed in a 1 bedroom apartment on new years eve, there was a huge party here with about 2000 tickets sold and there was food stalls live music massage rooms bars fireworks... we had a fantastic night. the room was big and very comfortable with a balcony that we could see all the goings on from the party when and the fireworks.... the breakfast in the morning was good too...

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank cell101010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David R, General Manager at Crowne Plaza Hawkesbury Valley, responded to this reviewResponded 18 May 2014

Hello, Thank you for your review, New Year's Eve 2013 was very memorable for The Sebel staff and guests, I am pleased you enjoyed being a part of the celebration with us. Our Balcony suites would have been the perfect place to watch all of our entertainment from. We look forward to seeing you again in the future, David R.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2014

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank John E
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
David R, General Manager at Crowne Plaza Hawkesbury Valley, responded to this reviewResponded 6 May 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 1 May 2014

I stayed for 2 nights and could not get enough of the place!
staff were very friendly, anything that was asked was never an issue....reception is like walking into paradise and the rooms are well equiped and comfortable...I even asked Housekeeping where they purchase their beds from...absolutley amazing..
they staff suprised us with little goodies for our kids which meant the world to them :)
cannot wait until we go back. Well done to all!

Room Tip: my tip is the Delux rooms...so spacious and lovely
See more room tips
  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Veeloz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David R, General Manager at Crowne Plaza Hawkesbury Valley, responded to this reviewResponded 6 May 2014

Hi There, Thank you for taking the time to review our property. I agree, the Deluxe rooms are very spacious and comfortable. I will share your comments with the team, I am sure they will appreciate your kind words. We look forward to seeing you again, David R.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2014

Were do i start,

room tiny, bed springs poked into you, half of the fox channels non existent, no mini bar, no bottle opener and when we asked reception for one an hour later i went and found a friendly housekeeping person that helped me. lets continue the bathroom door would not shut, the free wi-fi sorry not available in the dungeon rooms and lets finish by making special mention that reception staff are not welcoming and show no expression or warmth, I made mention of these items and was given a "we will look into it".......it also took them 5 day to take the money out of our account and we received a message on our phone from a Violet who never returns her calls seriously we have stayed in better 3 star hotels...

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David R, General Manager at Crowne Plaza Hawkesbury Valley, responded to this reviewResponded 5 May 2014

Hi John, Thank you for taking the time to tell us about your experience at The Sebel. Your feedback is important as we use all comments in training and team meetings. Your review is invaluable in helping us to improve our customer service and maintenance required in rooms. David R.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2014

Stayed for 14 days with my wife occupying 2 rooms with 2 young adults and a teenager. Stayed while renovations being completed at our home . Enjoyed our stay . Staff were attentive and friendly. Restaurant staff and bar staff were great and particularly looked after by Jack at the restaurant and bar until late in the evening. Rooms are clean and comfortable and good value.

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Glenn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David R, General Manager at Crowne Plaza Hawkesbury Valley, responded to this reviewResponded 5 May 2014

Hi Glenn, Thank you for choosing to stay with us with, it was a pleasure to have you on the property for 14 days. I have passed on your compliment to Jack, he is very appreciative of the positive feedback. David R.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Windsor
12.6 mi away
Mercure Penrith
Mercure Penrith
#1 of 4 in Penrith
727 reviews
11.0 mi away
Novotel Sydney Rooty Hill
Novotel Sydney Rooty Hill
#1 of 1 in Rooty Hill
973 reviews
12.7 mi away
Grand Mercure The Hills Lodge
Show Prices
Show Prices
Show Prices
1.0 mi away
Windsor Terrace Motel
Windsor Terrace Motel
#2 of 3 in Windsor
93 reviews
1.0 mi away
Hawkesbury Race Club Motel
Hawkesbury Race Club Motel
#1 of 1 in Clarendon
61 reviews
16.0 mi away
Pioneer Way Motel
Pioneer Way Motel
#1 of 1 in Faulconbridge
69 reviews
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Hawkesbury Valley? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hawkesbury Valley

Address: 61 Hawkesbury Valley Way, Windsor, New South Wales 2756, Australia (Formerly The Sebel Resort & Spa Hawkesbury Valley)
Phone Number:
Region: Australia > New South Wales > Blue Mountains > Hawkesbury Valley > Windsor
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Windsor
Price Range: £95 - £190 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hawkesbury Valley 4.5*
Number of rooms: 105
Official Description (provided by the hotel):
Crowne Plaza Hawkesbury Valley is the only 4.5 Star hotel located in the Hawkesbury and Nepean regions. With 105 beautifully appointed rooms and suites, it is the ideal choice for conferences, weddings, romantic weekends away or time out with the children. Our child friendly accommodation near Sydney is perfect for a family weekend, holiday or just to get away from the busy city. This Hawkesbury accommodation is located in the historic town of Windsor in the foothills of the Blue Mountains, if you are thinking about looking for weekend getaways near Sydney, our resort is just an easy 45 minutes' drive from the Sydney CBD and 60 minutes from Sydney International Airport. Planning a romantic getaway near Sydney? You must try our resort. The hotel is set within 8 hectares of manicured, landscaped gardens, and includes an indoor heated pool, 2 floodlit tennis courts, an on-site 9-hole golf course and adjacent 18-hole championship course, fully equipped gym and kid's playground, plus the only Villa Thalgo Day Spa in Australia. It is the perfect setting for romantic getaways in Sydney and the surrounding area. The resort has 8 formal and 5 informal meeting rooms (most with natural light), offering conference organisers and delegates the ideal venue for company training, product launches or incentives. With beautifully manicured rose gardens, lakeside settings and a private chapel, it has all the perfect ingredients for a heavenly wedding in the Windsor and Hawkesbury area or any plans for romantic weekend getaways in NSW. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, Hotels.com, TripOnline SA, HotelsClick, Cancelon, Ebookers, Evoline ltd and HotelQuickly so you can book your Crowne Plaza Hawkesbury Valley reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sebel Hotel Sydney
Sebel Hotel Hawkesbury Valley
Crowne Plaza Hawkesbury Valley Windsor, Australia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing