After getting no response to online inquiry was able to get answers by phoning and booking. Did not get water views that we were expecting. Went to bar for pre dinner drink and asked to be seated at the booked time. Staff then ignored the 4 of us for 20 mins, had to ask reception staff to get service. Orders finally taken, entrees arrived 25mins later. Plates finally cleared and mains arrived a further 45 mins later. A perfectly good piece of fillet steak ruined by overcooking and standing too long at the pass. It had dried out. Complaint received NO response from kitchen. Smoke alarm in room flashed all night. Bathroom door should be hung in reverse so it opens to the wall and does not hit anyone on the loo. Agree about the trip hazard door stop in Bathroom
Not worth the big $'s
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- Also Known As:
- Tidal Waters Hotel St Helens
- Tidal Waters Resort St Helens, Tasmania