Upon arrival, my girlfriend and I thought we had found the perfect romantic getaway. A cosy little cabin with an open fire, set on the edge of a charming little town and close to the city of Launceston where all the tourist traps could be found.
Everything seemed fine until we settled down for our first night in the cottage.
There wasn't a kitchen to speak of - they were supposedly half way through renovations so we had no sink, no taps, no way of washing up dishes. The kitchen didn't exist except for a small bench and a bar fridge on the floor, and we were told not to use the bench because it hadn't been sealed. Diana and Gil seem nice enough, although after Diana poked her head into our room for the third time in an hour, we were getting annoyed. This was supposed to be our romantic getaway, and having someone interrupt a cosy night in multiple times was just rude.
To top it off, we got charged for three breakfasts that we didn't order. We found this out after getting home and when we rang to correct the mistake, we were told that we had selected to have breakfast each morning when we booked on the website (which we didn't, we booked by phone). Being called liars in addition to everything else was the straw that broke the camels back. I definitely would not recommend this place to anyone, you just will not get your money's worth!
- Official Description (provided by the hotel):
- A beautiful home and two cottages on a 1½ acre tapestry bordered by hawthorn hedges, home to a botanical garden’s worth of magnificent 100 year-old European trees and wedged between the Village Green and the Town Common. They live in Holly cottage and have opened Elm House and Linden Cottage to their guests. Elm Wood is 30 minutes from the Launceston Airport and 45 minutes from the Devonport Ferry. ... more less
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