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“Good hotel while passing through...”

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Best Western Lakewood Inn
Ranked #1 of 3 Hotels in Hebron
Certificate of Excellence
Los Angeles, California
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Good hotel while passing through...”
Reviewed 19 June 2013

If you are passing through or spending a couple days in the area, I would recommend a stay at this hotel. We were passing through on I-70 and decided to stay for the night. The hotel has easy access off of I-70 and is reasonably priced. The hotel is what you would expect from a typical Best Western. Some of the noticeable nice touches: popcorn in room to be popped with microwave, microwave and refrigerator in room, remote placed in bag to indicate it had been sanitized, bag of small cookies and mints available free in room. Noticeable issues: some mold on ceiling in bathroom - not too bad though, small bathroom without ventilation - but sink is not in bathroom, trash had not been emptied from prior guest. The free breakfast was satisfactory but not with too many options. If in the area, I would stay again and recommend a stay to anyone else in the area.

Room Tip: Smoking rooms are bottom floor on one side of hallway. We stayed in non-smoking which was across fr...
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank zbidwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Desiree M, Manager at Best Western Lakewood Inn, responded to this review, 20 June 2013
Thank you for your review of our hotel. I am so glad that you enjoyed the popcorn and cookies. We are an Ultra Clean Certified hotel which means that we do use great care sanitizing the items in our room to ensure that our guests have a clean and healthy experience. Thank you for bringing to our attention the issues with the bathroom, we will attend to that immediately. I'm glad that your non smoking room did not have any smell of smoke, we will be changing to 100% smoke free in the future. We look forward to seeing you again in the future.
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139 reviews from our community

Traveller rating
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    19
    6
    9
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Charlottesville, Virginia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 May 2013

A very new motel, pleasant and comfortable. Nice indoor pool (which we didn't use). Excellent breakfast. We stayed in Room 109 and had unusable Internet service in this room. Had to sit in the lobby to get reliable wi-fi on our laptops. Management discounted our room price by $25 for the Internet problem after I reported this on the Best Western guest comment card and website. However, management first offered 25% discount on our next stay. Not helpful living 439 miles away from this motel. We are a retired couple in our early 60s.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arnold B, Manager at Best Western Lakewood Inn, responded to this review, 17 May 2013
Dear Gary G

We would like thank you for your valuable review about our property . It is very important to us. We would like to inform you that we have performed an upgrade to our internet services and we have replaced different routers throughout the hotel so we can improve our reception in our guest rooms.

We are glad that you enjoyed our breakfast and our facility in general.

We hope to see you back very soon at our hotel and we can assure you that our internet problems have been resolved.

Thank you so much for staying with us ,

Safe travels,

Best Western Plus Lakewood Inn Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dayton, Ohio
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 April 2013

Rooms are clean and have ample space, especially if you are booking for a single bed. Nice TV's, and they clean the remotes. The packaged coffee in the rooms is very good! The beds are comfy with plenty of pillows. The Famous Amos cookies are a treat, and the hot breakfast in the room next to the office is a real plus. I don't swim, but they do have an indoor pool. They go out of their way if you need to check in early. The manager is one of the nicest men I've dealt with in a business capacity. He always remembers us and asks about our family. The only drawback is the noise of the room doors, as they slam when closed. Not sure if they can fix this, but it would amp up my lodging experience there if they could. Overall, a great place to stay!!

Room Tip: Ask for an upper floor room if footsteps in the room above will bother you.
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RoseAnn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arnold B, Manager at Best Western Lakewood Inn, responded to this review, 1 May 2013
Deat RoseAnn S ,

We truly enjoyed receiving your feedback about our property . We take pride to ensure that our guests are satisfied with their stay . We will share your review with our staff .

Thank you so much for staying with us

We are excited to welcome you back soon

Kind regards,

Best Western PLUS Lakewood Inn Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ann Arbor, Michigan
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 April 2013 via mobile

My experience was all exceptional....friendly and very accommodating staff (even helped with my very early check in), quiet, and very clean. The hotel is located in a nice, open area, with convenient shopping nearby, and easy highway access, but far enough from freeway to avoid the noise. Thank you for a very nice stay, at a great price! I would definitely return :)

Stayed April 2013, travelled solo
Helpful?
Thank bdmcraft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arnold B, Manager at Best Western Lakewood Inn, responded to this review, 11 April 2013
Dear bdmcraft

Thanks so much for giving us your feedback . This is very important to us and the team . We are very happy that you enjoyed your stay with us.

Hope to see you back in near future .

Safe Travels,

Best Western Plus Lakewood Inn
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Henderson, Nevada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 March 2013

The room was very nice. Very spacious and reasonably priced.

Four negatives. First, the make an imprint of your credit card when you check in. If you have a newer style card that cannot be imprinted, the make a Xerox copy. Number, signature, date, security code and all. WATCH FOR IDENTITY THEFT AFTER STAYING HERE. Second, there is a gruff older woman who works the counter. The young lady who helped me had me wait because the older woman was standing in front of the fax machine that had my reservation, and she refused to move until she finished with her customer. Third, the inernet keeps going in and out of service. If using a VPFinally, for those with CCW/CHL, they do not permit firearms on the premise.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlTheComputerGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arnold B, Manager at Best Western Lakewood Inn, responded to this review, 10 March 2013
Dear AlTheComputerGuy,

We apologize for the inconvenience that you encountered during your stay. We strive daily to provide all guests with best care that we can possibly provide. We can assure you and everyone that our staff is extremely honest and we never had problems with identity theft in our property .
Your comments are very valuable to us and we can rest assured that we will use for future training and guidance to the team.

Please contact me direct at the hotel so we can discuss this further. We hope that you will consider our hotel to any future travel that you might do within our area.

Safe travels,

Best Western Plus Lakewood Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newark, Ohio, USA
1 review
Reviewed 3 February 2013

Took my Mom,daughter and her lil friend for a night of swimming and just to have fun away from home . Got in the motel and pulled back the blanket/sheet and there crawling on the bed was a bed bug .I took it to the clerk and told her what I found was offered another room but after thinking do I want to pay to have my home debugged I packed all our stuff and left after demanding my money back ... I got a call from Customer Service after calling them never did get a call from hotl manager but did get a email stating they had Orkin come in on Saturday and they rerented room on Sunday well I stayed on the Saturday so Orkin didnt come that day ... I will never stay at this motel again in Heath Ohio

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank NANCY L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Desiree M, Manager at Best Western Lakewood Inn, responded to this review, 14 February 2013
Dear Nancy,

Please contact us if you still have any concerns. I know that due to this inconvenience we did work with you to ensure that you were satisfied before you departed. We did have Orkin come in on Sunday and do have a regular program with them. We are very sorry that you saw a bug during your stay however please be advised that this was not a bed bug and please know that we have not had this issue before which you can see by looking at our past reviews. I do hope that you will reconsider and we would like to welcome you back at any time and ensure that you will have a much better experience. Please contact us if we can assist you further.
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Additional Information about Best Western Lakewood Inn

Property: Best Western Lakewood Inn
Address: 122 Arrowhead Boulevard, Hebron, OH 43025-9463 (Formerly BEST WESTERN PLUS Lakewood Inn)
Phone Number:
Region: United States > Ohio > Hebron
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Hebron
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Lakewood Inn 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
We are a 2013/2014 recipient of the Best Western Chairman's Award for Quality Assurance. This is Best Western's highest honor for outstanding quality standards. Free popcorn, cookie, and mint in all rooms. Stay at this Hebron, Ohio hotel located less than a mile from Newark Industrial Park, four miles from the National Trail Raceway and five miles to the Newark Heath Airport. Welcome to the BEST WESTERN Lakewood Inn, situated in central Ohio, where guests will experience the best in comfort, convenience and customer service all for an unbeatable value. This Hebron area hotel features 70 well-appointed guest rooms, including whirlpool suites, each fully-equipped with cable satellite television with HBO(R) on a 32-inch LCD television, MP3 player alarm clocks in all rooms as well as wireless high-speed Internet access. Guests are welcome to a complimentary full hot breakfast each morning before relaxing in the indoor heated swimming pool and hot tub. This hotel also features upgraded amenities including a fitness center, guest laundry, full business services and meeting space accommodating up to 35 people. The BEST WESTERN Lakewood Inn is conveniently located just two miles from Buckeye Lake which offers fishing, boating, swimming and jet skiing in the summer months. The BEST WESTERN Lakewood Inn is also located less than seven miles from key area attractions such as the National Trail Raceway, the Heisey Glass Museum and several corporate locations including Renosol Seating LLC, the Newark Industrial Park and the Mid-Ohio Industrial Park. Hotel guests will enjoy taking a short day trip into Columbus to visit the many attractions in the state's capital, only 35 minutes away. Our location also provides convenient access to several local universities including Denison University, Ohio State University-Newark and Central Ohio Technical College. ... more   less 
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Also Known As:
Hebron Best Western
Best Western Hebron

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