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Best Western Lakewood Inn
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Reviews (168)
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All reviewskroger storefridge was stockedpool areaair tempoff rtno elevatorbuckeye lakegreat free breakfastohio areavisiting familypool and hot tubstaff was friendlygas stationwould stay here againrooms are cleannice amenitiesbreakfast room
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Reviewed 19 June 2013

If you are passing through or spending a couple days in the area, I would recommend a stay at this hotel. We were passing through on I-70 and decided to stay for the night. The hotel has easy access off of I-70 and is reasonably priced. The hotel is what you would expect from a typical Best Western. Some of the noticeable nice touches: popcorn in room to be popped with microwave, microwave and refrigerator in room, remote placed in bag to indicate it had been sanitized, bag of small cookies and mints available free in room. Noticeable issues: some mold on ceiling in bathroom - not too bad though, small bathroom without ventilation - but sink is not in bathroom, trash had not been emptied from prior guest. The free breakfast was satisfactory but not with too many options. If in the area, I would stay again and recommend a stay to anyone else in the area.

Room Tip: Smoking rooms are bottom floor on one side of hallway. We stayed in non-smoking which was across from the smoking rooms and there was no smoke smell in our room. They have second floor which is completely non-smoking.
  • Stayed: June 2013, travelled with family
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1  Thank zbidwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Desiree M, Manager at Best Western Lakewood Inn, responded to this reviewResponded 20 June 2013

Thank you for your review of our hotel. I am so glad that you enjoyed the popcorn and cookies. We are an Ultra Clean Certified hotel which means that we do use great care sanitizing the items in our room to ensure that our guests have a clean and healthy experience. Thank you for bringing to our attention the issues with the bathroom, we will attend to that immediately. I'm glad that your non smoking room did not have any smell of smoke, we will be changing to 100% smoke free in the future. We look forward to seeing you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2013

A very new motel, pleasant and comfortable. Nice indoor pool (which we didn't use). Excellent breakfast. We stayed in Room 109 and had unusable Internet service in this room. Had to sit in the lobby to get reliable wi-fi on our laptops. Management discounted our room price by $25 for the Internet problem after I reported this on the Best Western guest comment card and website. However, management first offered 25% discount on our next stay. Not helpful living 439 miles away from this motel. We are a retired couple in our early 60s.

  • Stayed: April 2013, travelled as a couple
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Thank Gary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arnold B, Manager at Best Western Lakewood Inn, responded to this reviewResponded 17 May 2013

Dear Gary G

We would like thank you for your valuable review about our property . It is very important to us. We would like to inform you that we have performed an upgrade to our internet services and we have replaced different routers throughout the hotel so we can improve our reception in our guest rooms.

We are glad that you enjoyed our breakfast and our facility in general.

We hope to see you back very soon at our hotel and we can assure you that our internet problems have been resolved.

Thank you so much for staying with us ,

Safe travels,

Best Western Plus Lakewood Inn Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2013

Rooms are clean and have ample space, especially if you are booking for a single bed. Nice TV's, and they clean the remotes. The packaged coffee in the rooms is very good! The beds are comfy with plenty of pillows. The Famous Amos cookies are a treat, and the hot breakfast in the room next to the office is a real plus. I don't swim, but they do have an indoor pool. They go out of their way if you need to check in early. The manager is one of the nicest men I've dealt with in a business capacity. He always remembers us and asks about our family. The only drawback is the noise of the room doors, as they slam when closed. Not sure if they can fix this, but it would amp up my lodging experience there if they could. Overall, a great place to stay!!

Room Tip: Ask for an upper floor room if footsteps in the room above will bother you.
  • Stayed: April 2013, travelled with family
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Thank RoseAnn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arnold B, Manager at Best Western Lakewood Inn, responded to this reviewResponded 1 May 2013

Deat RoseAnn S ,

We truly enjoyed receiving your feedback about our property . We take pride to ensure that our guests are satisfied with their stay . We will share your review with our staff .

Thank you so much for staying with us

We are excited to welcome you back soon

Kind regards,

Best Western PLUS Lakewood Inn Team

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Reviewed 9 April 2013

My experience was all exceptional....friendly and very accommodating staff (even helped with my very early check in), quiet, and very clean. The hotel is located in a nice, open area, with convenient shopping nearby, and easy highway access, but far enough from freeway to avoid the noise. Thank you for a very nice stay, at a great price! I would definitely return :)

Stayed: April 2013, travelled solo
Thank bdmcraft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arnold B, Manager at Best Western Lakewood Inn, responded to this reviewResponded 11 April 2013

Dear bdmcraft

Thanks so much for giving us your feedback . This is very important to us and the team . We are very happy that you enjoyed your stay with us.

Hope to see you back in near future .

Safe Travels,

Best Western Plus Lakewood Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2013

  • Stayed: March 2013, travelled with family
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Review collected in partnership with Best Western
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Arnold B, Manager at Best Western Lakewood Inn, responded to this reviewResponded 20 March 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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