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“Hotel was nice and as expected”

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Hampton Inn Suites Columbus Hilliard
Ranked #3 of 5 Hotels in Hilliard
Certificate of Excellence
Scottsburg, United States
Level Contributor
4 reviews
4 hotel reviews
“Hotel was nice and as expected”
Reviewed 20 August 2014

Everything would have been fine but they changed from carpet in the hallways (at least on the first floor) to tile and then chose to wash this tile at 9 AM when I attempted to walk down and get coffee before leaving. No sign just wet floor. Poor guest concern for safety it seemed to me and the desk clerk barely looked when I told her. Maybe carpet is safer? Or perhaps tile floor should be cleaned in the middle of the night when guest are not trying to check out.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Joan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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321 reviews from our community

Traveller rating
    128
    95
    51
    30
    17
See reviews for
106
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Hilliard, United States
2 reviews
Reviewed 19 August 2014

The room was very clean and the staff was very friendly and helpful. I always love their complimentary breakfast. The breakfast area serves as a good meeting place in the evening to play games, The location of this hotel is great for any place you want to visit in the Columbus area.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Robert V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summerfield FL, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 August 2014

Excellent in all areas. It was a wonderful breakfast, clean and lots of variety, good selection of fresh fruit. Good location. The staff were all very helpful . Located just off I-270, convenient to the University, downtown, airport, shopping centers and friends.The breakfast room was nicely decorated, the food was arranged in very convenient and attractive locations. It was all very clean, hostess working constantly to keep everything refilled and clean and neat.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Doris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knoxville, Tennessee
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 25 July 2014

Room 322 floor falling apart tiles popping up and cutting your feet. AC not working properly, bathroom had mold in it. The toilet did not work the connecting rod was broken had to open the tank lid to flush it. internet was hit and miss. Best part about this Hampton inn, I was only stuck there for one night and left.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank checkmate00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda S, General Manager at Hampton Inn Suites Columbus Hilliard, responded to this review, 28 July 2014
Thank you for your review. We are glad you chose our hotel during your stay here and we are very sorry that you ran into problems during your stay. We are remodeling our rooms this fall to fix the condition issues and have addressed the other issues with our housekeepers. We hope the next time you are in the area you will stay with us again so we can have another chance at showing you what our warm Hamptonality is all about.

Thank you,
Amanda Sparks
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
1 review
Reviewed 23 July 2014

This place was nice, but they only have ONE crib for its HUNDRED rooms! And it does not matter if you request it on your reservation, as they use a first-come, first-serve policy. My young daughter slept on the FLOOR, as I was given no other safe or comfortable solution. I was not really given a sincere apology either. Bring your own pack-n-play to this hotel!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank CCRR77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda S, General Manager at Hampton Inn Suites Columbus Hilliard, responded to this review, 28 July 2014
I sincerely apologize for the unfortunate experience you had during your stay. Your comments will help us to improve our policies and better serve our guests in the future. We hope you will consider staying with us if you return to Columbus.

Thank you,
Amanda Sparks
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bloomington, Indiana
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 July 2014

Stayed one night in King Suite. It showed a little bit of wear, but overall was comfortable and clean. Staff was efficient and courteous. Breakfast room was too warm... maybe A/C issues when we were there (1 night). Easy access. Good value.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank RAA339
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canton, United States
1 review
Reviewed 21 July 2014

Great Hotel in Columbus. Good location and close to the interstate for easy access. As always the staff was friendly and very accommodating to our group. There were a lot of changes and all of them were handle efficiently. I would definately recommend this hotel in the future.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Aaron T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Suites Columbus Hilliard

Property: Hampton Inn Suites Columbus Hilliard
Address: 3950 Lyman Dr, Hilliard, OH 43026-1210
Phone Number:
Region: United States > Ohio > Hilliard
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Hilliard
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Suites Columbus Hilliard 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hampton Inn Suites Columbus Hilliard Hotel Hilliard
Hampton Inn Hilliard
Hilliard Hampton Inn
Hampton Inn Suites Columbus Hilliard Ohio

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