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“Wonderful Stay!!”

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Comfort Inn River's Edge
Ranked #1 of 7 Hotels in Huron
Reviewed 21 May 2014

We had a WONDERFUL stay at this hotel during our recent visit to Ohio. Manager Angie Payne and staff went above and beyond to make our stay most comfortable and pleasant. Will book there again for our next visit.

  • Stayed: May 2014, travelled with family
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Thank jacky19642014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angie P, General Manager at Comfort Inn River's Edge, responded to this reviewResponded 3 June 2014

Thank You!!
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Angie Payne
General Manager
Comfort Inn Rivers Edge
419-433-8000

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (294)
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113 - 119 of 294 reviews

Reviewed 16 May 2014

Very well managed and maintained. Very comfortable. Staff (all of them) extremely helpful. I've stayed at over a thousand motels, and this is one of the most pleasant experiences I've had. Special praise goes to Angie at the front desk, who was exceptionally good. If you're reading this, Mr. Manager, please give her a raise.

  • Stayed: May 2014, travelled as a couple
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Thank classicaphilia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angie P, General Manager at Comfort Inn River's Edge, responded to this reviewResponded 17 May 2014

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one!

Sincerely,

Angie Payne
General Manager
Comfort Inn Rivers Edge
419-433-8000
Sincerely,

Angie Payne
General Manager
Comfort Inn Rivers Edge
419-433-8000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2014

I would highly recommend this hotel. The room was clean and comfortable and the Breakfast was great. The Staff was professional and courteous. Both Angie the Manager and Lynn the Night Girl were extremely helpful and accomadating. I could not have asked for better service!! I will definitely be staying here again and again.

  • Stayed: May 2014, travelled with family
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Thank Rae C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angie P, General Manager at Comfort Inn River's Edge, responded to this reviewResponded 11 June 2014

Thank you very much! We look forward to seeing you again!

Angie Payne
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2014

I recently booked a room there on Saturday May 10th, 2014. My sons prom....we booked a room near after prom for his convenience. My friend and I had not been in the room all day due to exploring, eating, walking around. After being tired, we went up in the room to relax and watch tv. We were in the room for 5 minutes (while sitting on the bed) and 2...TWO...bed bugs were on my clothes! I had to quickly change clothes, put exposed clothes in a plastic bag, and pack up to leave and find a different hotel. It was midnight!! I was not happy!!! I went down, with the bed bugs in a tissue and put them on the counter for the front desk to see. She couldn't even look at me, refunded my money and we left to find a new hotel in Sandusky. Here I was, at midnight, trying to find a different hotel, meanwhile my son was on his way back from prom and did not have a hotel to meet us at. This is the whole point of why I got a room in the first place! I called and spoke with the hotel, but not to my surprise, all she said was sorry. Thanks Angie Payne. Ok...you refunded my money, EXPECTED....CLEARLY!! But to inconvenience my family and effect our plans in so many negative ways, shame on you for not doing more!!! You should have picked up my bill for the new, cleaner, more caring and concerned hotel, along with the gas money I had to use up in the middle of the night to search for a new hotel, in an area I was not familiar with. Yes, I will spread the word on the bed bug issue regarding your hotel, room 305. Sad!! The new hotel felt so bad for us she gave us a discount! Thank you Best Western Plus in Sandusky for being so concerned about us in the middle of the night! They took care of us!

Room Tip: Look for bed bugs!!
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  • Stayed: May 2014, travelled with family
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2  Thank rkturner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angie P, Manager at Comfort Inn River's Edge, responded to this reviewResponded 14 May 2014

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Angie Payne
General Manager
Comfort Inn Rivers Edge
419-433-8000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2014

Excellent hotel. recommend it to everyone. Hotel manager is the best. Made sure my stay was perfect. You can't go wrong with location, view, cleanliness of hotel. Anyone who chooses this hotel will feel right at home.

Room Tip: All rooms are excellent.
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  • Stayed: April 2014, travelled on business
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Thank Ken S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angie P, General Manager at Comfort Inn River's Edge, responded to this reviewResponded 28 April 2014

Mr. Snyder,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Angie Payne
General Manager
Comfort Inn Rivers Edge
419-433-8000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2013

From NY took a ride to Cedar Point and the Amish Country. This hotel was located in a nice little town. Clean room, fridge, microwave. Comfortable beds. Basically all things someone else would want while away. Fairly remolded rooms..just a tad disappointed in the continental breakfast ..too crowded,,not enough food to go around and did care to wait for them to refill the trays.

Stayed: September 2013, travelled with family
Thank Dennis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2013

PROS: The View of the river. Attractive decor. The beds and pillows are very comfy. . Having a frig and micro is always appreciated. Clean pool. CONS: small rooms, tv's and bathrooms. duvets were too heavy for warm fall weather. Awful coffee/breakfast ( fake eggs, fatty sausage). I choose hotels with breakfast because they usually have good coffee and real half and half ( I hate powdered creamer) - not here! Had to go out to McDonalds' for coffee. Exterior needs cleaning - by pool sliders - leaves, and behind bldg - a lot of feathers Pool room was very hot and humid. Pool water was ice cold.

Room Tip: We were assigned a first floor, would have preferred 2nd or higher. Choose River view .
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  • Stayed: October 2013, travelled with family
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Thank gypsy1995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn River's Edge

Address: 132 N. Main St., Huron, OH 44839-1619 (Formerly River's Edge Inn)
Phone Number:
Region: United States > Ohio > Huron
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Huron
Price Range: £46 - £95 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn River's Edge 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
River`s Edge Hotel Huron
Rivers Edge Hotel
Rivers Edge Inn Huron Ohio
Comfort Inn River's Edge Huron, Ohio

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