Upon check-in, we noticed a used bar of soap in the shower, used cup in the bathroom and hair and stains all over the sheets that appeared to not have been changed since the last people left. So gross, so after I threw out the used items, I called down to get new sheets. The woman that brought them up agreed that it was gross and apologized like crazy. She told us she was making a list of everything that was not done to leave at the desk and suggested that we tell the manager the next morning. While checking out, the manager asked how our stay was. I said "it was alright" so she asked me if there was anything wrong. I ran down the list of what we had experienced, and she asked me three times "was it taken care of immediately?" Yes, because I took care of throwing out the used items myself. Never once did she offer an apology. As a manager, the least she could do was say sorry.
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- Also Known As:
- River`s Edge Hotel Huron
- Rivers Edge Hotel
- Rivers Edge Inn Huron Ohio
- Comfort Inn River's Edge Huron, Ohio