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“Dissatisfied in Independence”

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Americas Best Value Inn- Independence
Ranked #14 of 14 Hotels in Independence
Idaho Falls, Idaho
Level Contributor
155 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“Dissatisfied in Independence”
2 of 5 bubbles Reviewed 8 October 2013

When we attempted to enter the first room to which we were assigned, Room 411, the key-card worked, but the door was very difficult to open. After several failed attempts, I managed to "shoulder" the door open. The latch was not withdrawing far enough, causing the door to open a fraction of an inch without excessive force. Our online reservation, and confirmation, indicated a King Non-Smoking room for two adults. The room was a King Non-Smoking, but there was one bath towel and one wash cloth that appeared to have been recently used. There was no microwave oven, and no coffee maker, both of which were advertised as being provided in every room. We went back to the front desk and explained the problems. The receptionist apologized and decided that the quickest resolution was to move us to a different room, to which we agreed. We were assigned to room 314. When we entered the room, we find that it is a King Suite, however, based upon the smell of the room, it is clearly a Smoking room. The room does has a coffee maker, a microwave, and adequate clean towels, so we decided to overlook the smoke smell, and went to dinner. When we returned, it was now dark, so we turned on some lights. Two of the overhead CFL lights did not work, and another flashed like a strobe light. I would like to note that we discovered this specific hotel through an advertisement in an Ohio Travel Coupon booklet we got at an Ohio Turnpike travel plaza. The ad claimed that this hotel was "Newly Renovated 2013." The coffee table molding was loose, and there where cigarette burn holes in the bed spread and sheet. It appears that additional renovation is needed.

In the morning, we went to the breakfast nook. There was no coffee. At our request, the receptionist made a pot of coffee. There were bagels on the counter in a plastic bag with a twist tie. Not in the covered storage bin where they should have been and no tongs. In contrast, the waffle maker worked quite well, but there was more maple syrup on the counter than in the syrup dispenser. The counter, in general, was not being kept clean.

We have stayed at several other Americas Best Value Inns previously; two others in the past week. We have always been very satisfied with the condition and cleanliness of these hotels, but we will certainly not stay at this hotel on our return trip, and not likely ever again. In our opinion, this hotel is not being maintained in accordance with the chain's normal high standards.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Albert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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41 reviews from our community

Traveller rating
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    32
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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    2 of 5 bubbles
  • Rooms
    1.5 of 5 bubbles
  • Service
    2 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Fredericksburg, Virginia, United States
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 bubbles Reviewed 18 June 2013

We found this hotel in one of the coupon books you can pick up at various rest stops en-route. We've had good luck with these in the past, so we thought we'd give it a try. NOT a great hotel, even at rock bottom prices.

The facility is old, and it really shows it's age. The carpets are stained and dirty, and the place seriously needs a remodeling. This is doubly bad since I read they were remodeled in 2012. The on-line resources I used had pictures that misrepresented the property by 1000%.

The room was reasonable clean... no bedbugs or anything like that, but for the price (even a substantially discounted price) it was not a good value. I will not return

Room Tip: Not sure there is a good one.
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pat B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Americas Best Value Inn- Independence

Property: Americas Best Value Inn- Independence
Address: 5555 Brecksville Rd, Independence, OH 44131-1524 (Formerly Days Inn Independence)
Region: United States > Ohio > Independence
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 14 Hotels in Independence
Price Range (Based on Average Rates): £
Hotel Class:2 star — Americas Best Value Inn- Independence 2*
Number of rooms: 63
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Hotels.com, Odigeo, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Americas Best Value Inn- Independence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Days Inn Independence
Independence Days Inn
Americas Best Value Inn- Independence Ohio

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