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“Hot water”

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Hampton Inn Lancaster
Ranked #1 of 5 Hotels in Lancaster
Lancaster, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Hot water”
Reviewed 18 April 2014

The hot water in both the shower and sink was warm at best. The water never got hot. We went to the front desk 3 times and they reported it to maintenance but the problem was never solved. We were their 2 nights and they did give us one night free.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Linda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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327 reviews from our community

Traveller rating
    140
    86
    51
    33
    17
See reviews for
121
74
18
81
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
Reviewed 15 April 2014

Stayed @ Lancaster Hampton Inn for the weekend of 4/11 - 4/13. Front desk staff was very pleasant, however, TV remote didn't work, therefore TV didn't work; flashing message light on bedside phone would not stop blinking all night (no message), the furniture was dirty & bed was uncomfortable. The front desk suggested unplugging TV & phone to get TV to work & stop phone message light from blinking. Was told Saturday AM that message light would be fixed - it was not. Returned back to the hotel Saturday evening to discover that the room had not had maid service - wet towels, full trash cans, food trays remained in room, bed was unmade, no clean towels. No accommodations offered by front desk. Will stay @ Holiday Inn Express on next visit to Lancaster.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Findlay, United States
1 review
Reviewed 8 April 2014

There was a razor on the floor and the tub could have been cleaner. The service was great both at check in and at the hot breakfast. The variety and quality at breakfast was top notch. I thought the bed was comfortable.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Joe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgetown, Kentucky
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 4 April 2014 via mobile

We had a stay booked for two nights. Website said the room was good for four adults and one child. My wife and our three kids have stayed here before, but now the beds are no longer queens in the double rooms and no suites available. Pool was out of service and we decided to go to the HI Ex down the street for our stay. unfortunate experience, I usually have better luck with my business travel and Hampton's. If this is a privately owned franchise property the owner should rethink their strategy. Poor showing.

Stayed April 2014, travelled with family
Helpful?
Thank davidh864
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancaster, OH, United States
1 review
Reviewed 2 April 2014

Overpriced, especially considering the outdated facility. Felt more like a 1.5 Star facility. Furniture was outdated and cheap, the coffee maker was an insult. Internet was shaky and required calls to the front desk.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Larry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester Hills, United States
1 review
Reviewed 24 March 2014

This is a normal Hampton in that you would expect to see. The concern is the street side rooms get all of the noise of the traffic starting and stopping at the traffic lights just outside all night long.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Ronald K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lancaster, United States
1 review
Reviewed 13 March 2014

The hotel was nice but the pool was being fixed and we did not get informed of this when booking our hotel along with this the outside where the pool is was taped off that took away from close parking spots. The beds are very small hard for 2 people to sleep in them. The hotel was clean and nice but lacked in space and parking and relaxation going to the pool.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Lucy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Lancaster

Property: Hampton Inn Lancaster
Address: 2041 Schorrway Drive, Lancaster, OH 43130
Phone Number:
Region: United States > Ohio > Lancaster
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Lancaster
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Lancaster 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Relax and rejuvenate in a spacious guest room or suite at our Lancaster, Ohio hotel and enjoy modern comforts to help you feel at home. Enjoy great value during your stay in Ohio with unexpected delights such as our sparkling indoor swimming pool, fitness center, fully equipped business center and multi-function meeting space. Everything's backed up by our 100% Hampton Guarantee(R)-friendly service, clean rooms and comfortable surroundings every time. If you're not satisfied, we don't expect you to pay. That's our commitment and your guarantee. That's 100% Hampton.(R) ... more   less 
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Also Known As:
Lancaster Hampton Inn
Hampton Inn Lancaster Ohio

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