I stayed at the Holiday Inn this past week and it was a delight. The room was clean and in good condition, staff were warm and helpful, and everything was nice. But I want to point out how they went above and beyond for me and my colleague. I was with a group and one person in my party overslept and missed our bus. I stayed back at the hotel to help get him to our meetings at a local hospital, and called a taxi when he was ready. Because it was snowing and slippery outside, the taxi company was overwhelmed, and said it would be a minimum of 1/2 hour, and potentially longer, before a taxi could come. The Holiday Inn staff saw how anxious we were about being late to our meeting, and one member of the dining staff, named Pene, actually offered to punch out and drive us. While I don't believe they required her to punch out, she did in fact get her car and drive us to our meetings, in that bad weather. And she was pleasant and warm about it as well. I know this is beyond her job description, so kudos to her and to the hotel manager for hiring dedicated, "do what it takes" staff.
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- Also Known As:
- Holiday Inn Hotel And Suites Lima East
- Holiday Inn Hotel & Suites Lima East Ohio