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“Kids running up and down the hallway”

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Holiday Inn Hotel & Suites Lima East
Ranked #5 of 15 Hotels in Lima
Certificate of Excellence
Reviewed 22 July 2014 via mobile

Our family of four had a great stay. The room was big enough for our family and the staff was helpful. The kids running up and down the hallway wasn't that great but after a while they stopped. We only stayed one night but we wished that they would have had a complimentary breakfast or at least a grab and go bag for the price for the price that we paid. Will look into staying again.

Stayed: July 2014
Thank Katie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this reviewResponded 29 July 2014

Thank you for posting a review of our hotel. It's nice to hear that your family had a great stay. I'm sorry to hear about the kids running up and down the hall, but I am happy that we were able to get them stopped. We look forward to seeing you again!

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Reviews (315)
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200 - 206 of 315 reviews

Reviewed 22 July 2014

Our son married his beautiful bride June 21. She is from Wapakoneta, and we live 3 hours from Lima. All the guests we invited to the wedding (130) needed hotel accommodations. One year before the wedding, we visited the Hampton, the Marriott Courtyard, and your Holiday Inn. We chose to recommend Holiday Inn to our guests because of the cleanliness of the hotel and the friendliness and professionalism of the staff. I worked closely with Michele Knoch-Hicks. Our rehearsal dinner and a breakfast for our guests were both held at your hotel, and Michele's advice regarding food choices, etc., was perfect. The rehearsal dinner was delicious, the room looked pretty and the staff did a great job. The breakfast buffet was great, and the staff was very efficient. We received many compliments about it. The front desk staff was a great help to our guests, and Allison's name keeps coming up as having gone above and beyond. We are so happy we chose Holiday Inn for our three night stay, rehearsal dinner and morning after breakfast.

  • Stayed: June 2014, travelled with family
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Thank Marcia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this reviewResponded 23 July 2014

Congratulations on your son's wedding! All of our staff tries very hard to make sure that every guest is treated like family, and it's nice to see when guests recognize it too! From our housekeepers, to our front desk, and to our banquet staff, everyone takes pride in our hotel and Michele and Allison are two great examples of that! Thanks again, and we hope to see you soon!

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Reviewed 1 July 2014

The hotel was fine. Typical holiday inn. The front desk staff was very friendly and professional. The restaurant staff could use a little training in customer service. Breakfast is not included which was surprising. If I had known this I would not have stayed here.

Stayed: June 2014, travelled with family
Thank Reeselmt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this reviewResponded 3 July 2014

Thank you for taking the time to write a review of our hotel. I'm glad you thought our front desk staff was very friendly and professional. I'm sorry to hear that you didn't think the same about our restaurant staff. Although breakfast is free at every Holiday Inn Express hotel, it's currently not a standard to provide free breakfast at all Full Service Holiday Inn hotels. Perhaps this may be something that Holiday Inn changes in the future.

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Reviewed 29 June 2014

I found this hotel after having a poor experience at the Comfort Inn on I-75. The Holiday Inn
reservation desk employees both male were very nice! They assisted my husband and I, put us in a quiet room on a corner. The hotel is beautiful, well maintained, and the staff is very professional!
A definite return visit for me soon.
Great full service buffet in the morning for an additional $7.95 a person and well worth it!

Room Tip: Corner rooms have a little more space and QUIET!
  • Stayed: June 2014, travelled as a couple
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Thank Phyliss B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this reviewResponded 1 July 2014

Thank you for the great review about out "Great Hotel." We're one of the newest hotels in Lima, and we do our best to keep it looking that way. I'm glad you got to enjoy breakfast in our restaurant too! Thanks again, and we look forward to seeing you back in Lima!

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Reviewed 19 June 2014

I was having a horrible day. When I arrived I was greeted with a big smile and a very helpful person at the front desk (Angel). Angel answered numerous questions I had about the area and made some good suggestions. Room was very clean and bed was comfortable. I will stop back when making my trips to Lima.

  • Stayed: June 2014, travelled on business
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Thank Kenneth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this reviewResponded 23 June 2014

Thank you for the wonderful review! Our employees try really hard to make sure that every guest is treated like family, and it's nice to see when they are recognized for it. Angel does a great job, and she was very happy to see her name mentioned. Thanks again, and we hope to see you again!

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Reviewed 17 June 2014

Thanks to Michele Knoch-Hicks to set up our Leads breakfast and meeting. Food was great as well as the room. The room was set up so nice for us. We had bottles of water at all the settings with dishes of little candies setting on the tables.

  • Stayed: June 2014, travelled on business
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1  Thank Sheila C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this reviewResponded 18 June 2014

Thank you for the Awesome review! Michele does an outstanding job with all of our Sales and Catering events. It's her dedication that makes us one of the best places around to hold a meeting.

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Reviewed 17 June 2014

We had a business meeting here recently and the room was beautiful. The staff was very polite and helpful! Breakfast was delicious and everything was clean and orderly. This is a very nice establishment and I would highly recommend this location.

  • Stayed: June 2014, travelled on business
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1  Thank N S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this reviewResponded 18 June 2014

Thank you for the "Beautiful" review! Our banquet staff goes above and beyond to make sure that every guest is taken care of. It's nice to see that everything went great for your business meeting. Thanks again for the beautiful review, and we hope to see you again!

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Additional Information about Holiday Inn Hotel & Suites Lima East

Address: 803 South Leonard Avenue, I-75 & St. Rd. 309, Lima, OH 45804-3185
Phone Number:
Region: United States > Ohio > Lima
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Lima
#6 Business Hotel in Lima
Price Range: £70 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Lima East 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Lima East
Holiday Inn Hotel & Suites Lima East Ohio

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