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“Great location for Us”

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Best Western Richland Inn-Mansfield
Ranked #9 of 15 Hotels in Mansfield
Gahanna, Ohio
1 review
“Great location for Us”
Reviewed 12 August 2013

Our hotel expericence was very satisfactory for our needs. rooms were clen , quite. Good breakfast choices. nice hot pool and whirlpool. and whirlpool was open this time. Great mid point rest stop. Rate was bit higher in this area dur to midohio car race. but other then that we had great time

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lez a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWMansfieldOhio, General Manager at Best Western Richland Inn-Mansfield, responded to this review, 16 August 2013
Thank you for choosing to stay wih us. We are glad that you enjoyed your room and the amenities that our hotel offers. Our goal is to provide excellent service and clean rooms. Please let us know if we can be of further assistance in the future.
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230 reviews from our community

Traveller rating
    89
    71
    38
    21
    11
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90
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38
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Irvington, Virginia
1 review
Reviewed 3 July 2013

Good value for the price. Clean rooms, attentive managers and staff and a nice pool with lots of restaurant near by. good breakfast and great all your needs I would highly recommend this motel as the perfect place for a nights rest super clean rooms

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andy m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWMansfieldOhio, General Manager at Best Western Richland Inn-Mansfield, responded to this review, 5 July 2013
Thank you for staying with us. We do our BEST to offer a great value, great service, and are constantly striving to make sure we do have super clean rooms for our guests. Happy 4th of July to you, travel safe, and please come see us again in the future.
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WI
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 June 2013

We stayed here for 4 nights at this Hotel. The room was clean,the staff was friendly and helpful. The location was super close to restaurants,gas stations,and attractions. The rooms had 2 queen beds with Microwave, fridge. The pillows were alittle to hard to sleep on and the air conditioner really made the room feel too cold,even on low setting. When I took a shower however, the water never seem to warm up enough. The breakfast was pretty good.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SCBegl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWMansfieldOhio, General Manager at Best Western Richland Inn-Mansfield, responded to this review, 5 July 2013
With 5 choices here at our exit we are happy you picked us. We are committed to try our best to ensure that every guest has a great stay if for one night or multiple nights. We just purchased a new bedding package for our rooms and most of the pillows are new which makes them firmer. We are looking into having a pillow menu so you can choose your confort level. We hope that you have a great trip and if in the area that we may see you again.
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Jacksonville, Florida
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 June 2013

this hotel is in the right place from anyone coming from Mid ohio Sports Car Course . It is EZ to find and to get to from the freeway or thu town . the pool and the hot tub are the best and make a big difference when yo've been on your feet or driving all day. The rooms are Clean and come with a fridge and a microwave . They are bright and roomy. its a good place for all travelers. and free breakfast.

Room Tip: ive stayed here many times and have NEVER had a bad room.
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  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Walter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWMansfieldOhio, General Manager at Best Western Richland Inn-Mansfield, responded to this review, 5 July 2013
Walter thank you very much for coming to see us again and again. We really appreciate that you have been loyal to our hotel and hope that you are a Best Western Rewards member to take advantage of the many offers this program has. Travel safe and we hope to see you again soon.
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Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 June 2013

The only negatives were that 1) the smell, not in my room but in the hotel 2nd floor hallways, was very Smokey small, in the Fitness Room there was no place to do abs. Why not at least have a mat? Finally this hotel has the hot tub fixed and working. Every time I come here there is always something wrong with the hot tub. But Today my family enjoyed the pool area very much. Good break fast and great service. Staff was friendly and helpful. I will recommended this hotel to my family and friends.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank smith f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWMansfieldOhio, General Manager at Best Western Richland Inn-Mansfield, responded to this review, 5 July 2013
Thank you for choosing Best Western for you and your family to stay at. We will be revamping our fitness room very soon to make it better for all guests and yes it was a long road for the hot tub. We are also addressing the ventilation system to correct the smell in the hallway. We appreciate your kind comments as we strive to make every guest experience a great one. Please let us know if we can be of service in the future.
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Mississauga, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 May 2013

On our way home from Florida we stayed last Monday evening (April 29/13). Very friendly greeting from reception, and received a nice complimentary pet package.

Room was comfortable and clean, real plant in the room and around the hotel, nice touch.
Overall very friendly customer service, Would stay again when in the area.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
2 Thank Boris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWMansfieldOhio, General Manager at Best Western Richland Inn-Mansfield, responded to this review, 5 July 2013
We are glad that you enjoyed your accomodations. Yes having a real plant in the room gives it the touch of home that makes your stay that much more enjoyable. Some guests have even left us notes that they named it, which our staff really enjoys. Please let us know if we can be of any further assistance if in the Mansfield area and travel safe.
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Genoa, Ohio
Level Contributor
88 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 5 May 2013

As we were looking for a campground late, we decided to stay at a hotel and look for a campsite the next morning. There are quite a few restaurant options around the hotel as well as a Wal-Mart next door. I reserved a two queen bed room, and once we arrived and checked in I found out that there was only one queen bed in the room. Once I went to the front desk I was told that I said I wanted the one queen bed room (customer service-customer not always right), heard a problem with the people behind me as well as the best western employee implied they were wrong.

Once we arrived at the correct room I booked we detected a very foul smell in the hallway, a smell that should be reserved for the restroom, which it continued to smell this way through checkout the next day. The room wasn't too bad, no problems.

Breakfast the next day was an ordinary continental breakfast, frozen eggs circles and sausage patties that you throw in the micro to warm up, waffle make, juice, coffee, bagels, pastries, fruit.

The kids wanted to go in the pool and we noticed the hot tub was out of service. The pool isn't too bad in size and was warm.

Not too bad for Mansfield, glad it was only for one night!

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HoggNation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWMansfieldOhio, General Manager at Best Western Richland Inn-Mansfield, responded to this review, 5 July 2013
Thank you for staying with us. We are greatful for your response and would like to inform you and all travelers that when booking with a 3rd party to make sure that you know exactly what type of room they are reserving for you as in most cases they book whatever is available. We are happy that we did have the room type you needed available for you to be switched to. To make sure that this does not happen again we encourage you to book directly with the hotel or brand website so that there are no misunderstandings with your reservation. We hope you had a safe trip and will choose to stay with us again in the future.
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Additional Information about Best Western Richland Inn-Mansfield

Property: Best Western Richland Inn-Mansfield
Address: 180 E Hanley Rd, Mansfield, OH 44903-9039
Phone Number:
Region: United States > Ohio > Mansfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 15 Hotels in Mansfield
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Richland Inn-Mansfield 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Best Western Mansfield
Mansfield Best Western
Best Western Richland Inn-Mansfield Ohio

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