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Baymont Inn & Suites Mason
Ranked #17 of 18 Hotels in Mason
Stanford, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“greatest place to stay”
Reviewed 14 July 2014

second year to stay here. Friendliest staff , someone always at front desk. large clean room, biggest shower head ive ever seen, lots of hot water nice size refrigerator, plenty of ice in their up to date ice makers, comfortable beds , clean pool. greatest breakfast with pour your own waffle batter, sausage patties and eggs along with fruits and breads. helpfull staff in dining room and clean. will stay here next time were in town

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
3 Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dipti P, Assistant Manager at Baymont Inn & Suites Mason, responded to this review, 16 July 2014
Dear Guest,

Welcome Back! Thank you very much for your kind words. I am glad to see that we met your expectations. It is always our number one priority to make all of our guests experience as enjoyable as possible. The team at Baymont works very hard through daily challenges to make everyone's stay comfortable. I will pass your compliments to each of our team members. Once again, I can not thank you enough for your favorable comments. We definitely want to see you again, and again!

Thank you,

Maria Dees
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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741 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Kingston
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 12 July 2014

First impression - DIRTY front doors and windows. We had booked 2 king rooms. Space in rooms was very good. Rooms fairly clean but rooms need up-dated badly - just getting old and worn. Tile in bath needs redone and bottom of tub looked dirty and there were marks all over on the bathroom door. One bed the "fitted" sheet would not stay on and there were no mattress covers so kept going to bare mattress which had seen its better days - sheets very thin also. Check-in was SLOW......they do not speak English very well if at all. One of the workers was very nice and he did his best to help us and it was more than apparent he was also frustrated at the rate of check-in. It was okay for one night but at $125.00 a night it sure could have been better.

Good things.....Very close to The Beach Waterpark and Kings Island. Breakfast was better than normal continental. They had eggs, sausage and waffles which my grandkids loved.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Debra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stow, Ohio
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 11 July 2014

Overall I feel that this hotel is a real mix of good and not-so-good. The sorts of properties that you usually stay at will likely determine whether you think this one is a bargain or a bust.

Pros:
-Really great price for the location. We paid $70.99/night with AAA discount for a Tuesday and a Wednesday night and it is literally a five minute drive to King's Island.
-Indoor pool.
-You get breakfast, including one of those awesome waffle makers, eggs, sausage, English muffins, bagels, muffins, cereals, juices, bananas, etc.
-The staff were pleasant and helpful.
-I've read other reviewers comments on cigarette smoke. We were on the first floor and I did not smell smoke.

Cons:
-Bed was a bit too soft for us.
-WiFi in the room was spotty the first night, but worked OK the second. The first night I had to sit in the lobby to connect to check emails.
-Our coffee, creamer, sugar, and cups were not replenished by housekeeping after our first morning, so I had to go to the desk to get more coffee and cups, but he had no access to sugar or creamer, so I just filled a cup with some sugar that was left in the breakfast room.
-The pool seemed just a little bit cloudy.
-Breakfast review: Eggs and sausage should have been hotter, and the attendant seemed to be a bit slow in getting things replenished. For some reason there were no tea bags put out, and the attendant said she didn't have any. So I had to take the hot water water to the room, where there were a couple tea bags in the coffee station.
-The tiny fitness room might as well not be there. It has a stepper and an exercise bike that look like they were there since the place opened (probably mid-Eighties), along with a newer elliptical and a treadmill. I could not get the stepper to turn on. Next I tried the exercise bike. It turned on, but I soon discovered that the left peddle was wobbly and seems to be about to break off the shaft it's attached to. OK, on to the elliptical. It turned on and I started using it, but it soon generated a funny smell, and there were piles of metal shavings built up in one of the tracks on the base. I gave up and went to the last option, the treadmill. It looks like a newer home model, not commercial grade, but it worked just fine. That's one out of four machines in the tiny fitness room that actually works. Why even keep the broken ones crammed in there? Also, the water cooler bottle looked empty, so I didn't even bother trying it. What's also odd that that your room key won't open the fitness room, so you have to go to the desk to have them give you another key card.

If you typically stay at inexpensive motels you will probably find that this property exceeds your expectations. If you typically stay at mid-level or better hotels, you will probably be disappointed. I think that's why the pricing is set where it is.

We've never stayed at a Baymont property, so I don't know if this location is a fair representation of the brand. I do think that this particular location is overdue for a good remodeling.

Would I stay there again? Probably not, we are fortunate that we can afford somewhere nicer. Does that mean that this is the wrong choice for you? Absolutely not. It all depends on your experiences and expectations.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Craig M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, IL
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 10 July 2014

We stayed there during our visit to Kings Island and I found this place a clean, decent and staff was very co-operative.

Their free shuttle adds lot convenience to Kings Isaland visitors.

So amny restaurants to eat around. Cannot go wrong with the price we paid.

Free breaksafe was very good and served timely.

Excellnt place to stay with great location.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank ChicagoTraveler99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lansing Mi
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 July 2014

Very close to Kings Island Amusement park and fast food places. Kids found leftover pretzels in the room on the floor and M&M's in the breakfast area (floor as well).
Breakfast was good, although we think the crew forgot to turn on the "warmer" as the sausage and eggs were not warm :(
Got there at almost 5pm to "check in" and was told "our room may not be ready yet", but they found a room that was ready.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank cedarpointchic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Mason

Property: Baymont Inn & Suites Mason
Address: 2793 Water Park Dr, Mason, OH 45040-2358
Phone Number:
Region: United States > Ohio > Warren County > Mason
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 18 Hotels in Mason
Price Range (Based on Average Rates): £
Hotel Class:2 star — Baymont Inn & Suites Mason 2*
Number of rooms: 70
Official Description (provided by the hotel):
Baymont Inn and Suite is conveniently located off exit 25 I-71. This property is under new management since March 2013. It is located One block from The Beach Water Park and one mile from Kings Island, one of the nation's premier theme parks. Baymont Inn & Suites is located only 25 minutes from the New Horseshoe Casino and Downtown Cincinnati. We offer a free scheduled shuttle service to all area attractions. ... more   less 
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Also Known As:
Baymont Inn And Suites Mason
Baymont Inn & Suites Mason Hotel Mason
Baymont Inn Mason
Best Western Mason
Mason Best Western
Mason Baymont Inn
Baymont Inn & Suites Mason Ohio

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