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Best Western Mason Inn
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Reviews (604)
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All reviewskings islandpool and hot tubroom was cleanfree breakfastshopping and restaurantsplace to stayking suiteeggs and sausagevery nice hotelhot breakfastfront desk staffwaffle housenice breakfastconvenient locationwaffle makereasy accessthe breakfast area
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Reviewed 5 June 2014

We stayed two nights and had a great experience. The new renovations are nice and the staff were all very friendly and helpful, especially Wanda. We actually had to change our reservations twice and the staff couldn't have been nicer about it. We had stayed at this location before, but this time it was much better! We will definitely stay again.

  • Stayed: May 2014, travelled with family
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1  Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2014

Totally satisfied from check in til check out. Room (handicap) was clean, roomy & comforable. The breakfast area was large, clean , with hot items, etc & was just right. The kitchen staff did a super job of re-suppling, wiping off tables, etc. We saw nothing to be improved on... We'll be back.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank DLBOB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014

Dirty, Stained furniture and linen. Some rude staff. Reviews misleading. I don't usually write reviews, but felt it necessary, pick another place to stay! Curtain covering closet area nasty. Dirty carpet, like it hadn't been vacuumed. Rate may look good and rate good, but not worth it.

Room Tip: Stay somewhere else!
  • Stayed: March 2014, travelled with family
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4  Thank Jacqueline P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

Our second stay at this hotel- it's very convenient to family when we visit in Mason. Very good location- right near I71. Room was very comfortable, extremely large king bed- seems larger than our king at home. Convenient refrigerator, free WI-FI and a nice breakfast served in the bright, clean dining room. We paid about $119 per night. Only objection was rooms aren't very soundproof- slamming doors in the hallway and movements above heard constantly, so better to be on the third floor. Excellent maid service and quick response from the front desk personnel.

Room Tip: try to get third(top) floor- away from pool area and no noise from above
  • Stayed: May 2014, travelled with family
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1  Thank Rob50rph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2014

This hotel is located right off of I-71, yet is back far enough from the roadway to avoid the highway noise. There is a Chick-fil-A next door and an Applebee's across the street. The front desk staff was average, but some cookies that were out in the late afternoon were a nice touch (not sure if that was typical or not). The best part of the hotel is the rooms, which are well appointed with some very cool, well-made, older wood furniture (see pics) that is excellent condition. It gives the room some hominess and character. The tile in the entry way and bathroom was also very nice and looked new. The beds were very comfortable providing two of the best nights sleep that I've had in a long time. The wireless Internet worked well and it had a good clean shower. Upon entering the room, a closer inspection revealed lots of little "things" on the carpet. The next day when I saw them installing the same carpet into other rooms, it became clear the the carpet in my room was brand new and was shedding something, making it somewhat excusable. The funny part of this story is that upon leaving the hotel the first morning of my two day stay, before realizing the carpet was new, I brought the "things" on the carpet to the attention of the front desk clerk, who explained that they have a new Russian housekeeper who speaks little English and was using a broom to clean the rooms(!) before someone noticing and explaining to vacuum. I was assured that it would be vacuumed. I arrived back later in the afternoon and it may have been vacuumed, but either it wasn't done thoroughly or the vacuum wasn't working, but lots of things were still on the floor. It wasn't a deal-breaker thank kept this from being a pretty much perfect stay.

  • Stayed: April 2014, travelled with friends
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1  Thank Bill L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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