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“Nice for the price”

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Country Inn & Suites By Carlson, Toledo
Ranked #3 of 19 Hotels in Maumee
Certificate of Excellence
Reviewed 18 May 2014 via mobile

Me, my wife, and our daughter stayed here for a night visiting the Toledo Zoo and checking out a Mud Hens game. It was really clean rooms and great service. My only 2 complaints were the room had a slight odor, nothing that made us running out at all and the beds were like sleeping in a rock. Not great mattresses at all. Overall though nice place.

Stayed: May 2014
3  Thank SkyhawkRaptorXL-200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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329 - 335 of 409 reviews

Reviewed 15 May 2014

On short notice and in a pinch; A call to Country Inn and Suites turned a bad day into a much needed comfortable evening and night of rest. From phone reservation, check-in, breakfast, to check-out the Staff and Service represented and provided was exceptional.
As a frequent traveler with overnight stays in the surrounding Perrysburg/Toledo Area, this Facility is "Hands-Down" the BEST in the Area.
Dont waste a second debating whether or not to Choose this Facility; It would be a mistake to pass it up.
Do yourself and family a Favor, and select COUNTRY INN and SUITES.

A special thanks to Mgr. Kristen and the entire Staff at this location// An Outstanding Service Provider with Customer Care and Class.

  • Stayed: May 2014, travelled on business
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1  Thank Eliasd1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2014

Check in was fast and efficient.Front desk lady was businesslike,yet polite and helpful.All the staff were nice and courteous.The hotel is very well maintained.Super clean property and room.Very comfortable bed,hot shower,room was very well appointed and up to date.Great complimentary breakfast.All the hotel's amenities were in perfect order.It really was one of the best hotels we have ever stayed.

  • Stayed: March 2014
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2  Thank Ella8910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2014

We arrived and the front desk clerk simply said "name and photo ID and credit or debit card please". We went to our room which was clean. Controlling the temperature in the room was very difficult. It was far too warm in the room. Breakfast the next morning was ok but the temperature in the dining area was very high and it was very hot. Guests were complaining about it. At check out we told the clerk that there was no hot water for a shower. She said she was sorry and would report it.

I would not stay at this property again and would not advise anyone else to due to the lack of customer service and the lack of regard for the guest.

  • Stayed: March 2014, travelled with family
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1  Thank Keith H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMIHospitality, Manager at Country Inn & Suites By Carlson, Toledo, responded to this reviewResponded 28 March 2014

Dear Houstonguy2010,
Thank you for taking the time to leave us a review. I'm sorry to hear about the level of customer service you received while you were with us. We strive to impress every one of our guests and I'm saddened that we came up short during your visit. I will share your concerns with my staff to ensure that future guests receive exceptional service. Please allow us another opportunity to show you the level of service of which we are capable.

Sincerely,
Kristin D.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2014

Stayed here for another volleyball tournament weekend of March 15th-16th. Great location only 5min to lucas county rec centre. Close to many restaurants and there are plenty in the area. Smokey Bones and Applebys are really close by. Close to interstate.I ate at Carrabbas which is on the east side of exit 6 off 475. Also at Granite City at the Shops At Fallen Timbers located off exit 4 off 475. The breakfast is the usual standard , but it is served on plates and silverware and mugs and glasses. NO PLASTIC!!!!!!!!!!!!. Cant stand eating with plastic.I would definitely recommend and stay at this hotel again.

  • Stayed: March 2014, travelled with friends
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2  Thank m13638
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2014

The Hotel was quite, which is nice for business travel. There was a nice selection of restaurants within walking distance. Check in and out was easy. Room was clean as well stocked. The was just a little ago on the hotel, and the breakfast was average, otherwise it would have been a 5 star.

  • Stayed: September 2013, travelled on business
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1  Thank myHappytimes1243
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2014

We were on our way to Chicago when bad weather caused us to look for a hotel. I know I can always count on Country Inn and Suites, so we stopped here. The staff were very friendly and welcome, especially to us weary travelers. The lobby was quite welcome with a roaring fire in the fireplaces, really nice smell in the air, and fresh tasty cookies.The rooms were very nice, well decorated, with ample spaces. The bathrooms were clean and well maintained. The heat certainly works! I had to turn on the air conditioner with temps being below 0 outside. The breakfast is nothing to write home about. Overall, very good stay, and with the nice price, no reason to stop anywhere else.

  • Stayed: January 2014, travelled on business
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Thank Duane G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Toledo

Address: 541 W Dussel Dr, Maumee, OH 43537-4025
Phone Number:
Region: United States > Ohio > Maumee
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Maumee
#4 Family Hotel in Maumee
Price Range: £72 - £110 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Toledo 3*
Number of rooms: 64
Official Description (provided by the hotel):
When you stay at the Country Inn & Suites By Carlson, Toledo, OH, you can visit area attractions near the hotel's convenient I-90 and I-475 location. Settle into your comfortable accommodations, and enjoy excellent services like the free high-speed Internet access, the complimentary, hot Be Our Guest Breakfast buffet and an indoor pool. For quick commutes to work or play, Arrowhead Business Park and Side Cut Metropark are both within easy reach. After work, don't miss a minute of the area's best entertainment, dining and shopping in downtown Toledo, just 15 miles away. Whether you're touring the Toledo Museum of Art or the Toledo Zoo, you'll find a warm welcome and great rates at the Country Inn & Suites Toledo. ... more   less 
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Also Known As:
Country Inn And Suites By Carlson, Toledo
Country Inn & Suites By Carlson, Toledo Hotel Maumee
Country Inn Maumee
Maumee Country Inn
Country Inn & Suites By Carlson, Toledo Maumee, Ohio

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