I found this hotel through the web, as it was new enough not to show up yet on our corporate travel website. I do not stay at many of the Hilton Garden brand hotels, so very little prior experience with them.
From the time I stepped into the doorway until I checked out, the service was impeccable. Hotel staff went out of their way to make you feel welcome with a level that seemed more like a Ritz Carlton stay rather then a mid-priced hotel. The sense of service extended from the front desk to room service to maid service. Anyone from the hotel staff you ran into were extremely friendly. Rooms were well designed and the sleep number bed was excellent. It's a new hotel, so it's very modern and clean. Overall, I'd stay here again, and have already recommended it to others traveling to that area. Based on my experience I am going to include the Garden Inn brand in my regular hotel list.
- Official Description (provided by the hotel):
- Welcome to the Hilton Garden Inn Cleveland East/Mayfield Village. Our 128 Guest room property equipped with the new Garden Sleep System Beds, fully adjustable to your comfort, hospitality center in each room with microwave and mini refrigerator, full service restaurant & lounge, and over 17,000 square feet of flexible banquet space. ... more less
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- Also Known As:
- Hilton Garden Inn Cleveland East / Mayfield Village Hotel Mayfield