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Hilton Garden Inn Cleveland East / Mayfield Village
Ranked #1 of 2 Hotels in Mayfield
Certificate of Excellence
Cleveland, Ohio
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Mixed emotions”
3 of 5 bubbles Reviewed 6 March 2014

First the hotel is located in a weird location, but its not a unsafe one.
The staff are pretty nice, the hotel is clean and elegant.
However, the number beds are horrible. I think I had 2 hours of sleep because of the few changes you could make to the bed. I could not see a difference between soft or firm. Even after waiting the 15mins between number changes.
Apparently all the Hitlon Gardens have the same type of beds. If you can't sleep, the room is pretty much worth less.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Will M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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434 reviews from our community

Traveller rating
    249
    130
    35
    15
    5
See reviews for
143
65
33
161
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Fort Wayne, Indiana
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 5 March 2014

My wife and I stayed here for a family wedding. Very clean and very nice hotel. The location is very good if you plan to be on the east side of Cleveland. There are many restaurants and shopping nearby if you need them. The staff was very friendly and accommodating. The wedding we had to go to was at an awkward hour and so we did not want to walk in on housekeeping and try to get ready for a wedding, so we asked if they could clean our room while we were at lunch. We came back from lunch and our room was very clean and done as we asked. It was very nice they were able to do that for us. We came back from our wedding with some fast food and my wife needed ketchup for her fries and the staff gave us some ketchup. The staff was overall excellent. The room was what I would expect from a Hilton Garden hotel. I would definitely stay here again.

Room Tip: Go for a higher floor less noise from lobby.
See more room tips
  • Stayed February 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paul V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 4 March 2014

Every time I stay here I'm always impressed with the quality of the service; the responsiveness of the staff and management. Everyone seems to go out of their way t make guests happy. The location of this hotel provides easy access to roadways, an independent upscale grocery store and a Starbucks not far away. What more could one require!

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank breadcrumb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Appleton, United States
2 reviews
5 of 5 bubbles Reviewed 18 February 2014

I travel to Cleveland, OH every other week for business and have stayed at many hotels in the East Cleveland area, this one truly makes you feel at home. The rooms are clean and comfortable. That staff are willing to do anything to make your stay more comfortable and enjoyable. I love that there is a kitchen on site that will make breakfast and dinner to order.

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Katrina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, United States
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 18 February 2014

Had a great experience at this hotel. Great accommodations (super clean, comfy) and the staff is awesome. Nice, helpful, fun, kind. The hotel is off the beaten track a little (very little) but easy access to anything. I will definitely stay here again.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Joni S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Limburg, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 February 2014

Stayed for the second time in this hotel. First time for 3 weeks and second for 1 week. Everything is clean and interior is in good shape. Employees provide an outstanding service - very polite and friendly. Little downside: internet is quite slow now and then. But for the rest: perfect choice! Will come back, forsure.

  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Christoph B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peoria, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 February 2014

We needed a block of rooms for families traveling in for a wedding nearby. We were very happy with our room size, the breakfast options, the helpful staff all around, and the queen size beds. Kids enjoyed the pool too.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Joseph Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Cleveland East / Mayfield Village

Property: Hilton Garden Inn Cleveland East / Mayfield Village
Address: 700 Beta Drive, Mayfield, OH 44143-2376
Phone Number:
Region: United States > Ohio > Mayfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Mayfield
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Cleveland East / Mayfield Village 3*
Number of rooms: 128
Official Description (provided by the hotel):
Welcome to the Hilton Garden Inn Cleveland East/Mayfield Village. Our 128 Guest room property equipped with the new Garden Sleep System Beds, fully adjustable to your comfort, hospitality center in each room with microwave and mini refrigerator, full service restaurant & lounge, and over 17,000 square feet of flexible banquet space. ... more   less 
Reservation Options:
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Also Known As:
Hilton Garden Inn Cleveland East / Mayfield Village Hotel Mayfield

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