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Holiday Inn Express Mentor (Lamalfa Conference Center)
Ranked #4 of 9 Hotels in Mentor
Certificate of Excellence
Reviewed 17 June 2012

I never give 5's but this was absolutely the best Holiday Inn Express I have ever stayed in.

  • Stayed: May 2012, travelled with family
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Thank Kathryn2486
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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285 - 291 of 331 reviews

Reviewed 5 April 2012

Very spacious room with refrigerator, microwave, and couch. Bathroom was just a little small but not a big deal. Room layout was a little odd, but everything was clean and comfortable. Breakfast was great. Staff was friendly and accommodating.

  • Stayed: April 2012, travelled with family
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Thank abjj117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2012

We arrived after a difficult flight and were very tired. The staff couldn't have been more helpful. We were upgraded to a suite that was spacious and very quiet. It is the most beautiful hotel. It is fun to just walk around. The room was so beautiful, we felt like pinching ourselves. One of the best places we've ever stayed.

  • Stayed: March 2012, travelled as a couple
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Thank Pete S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this reviewResponded 20 March 2012

Thank you for taking the time to share with us your excitement over your stay with us. Our staff does go out of their way to create a hotel environment that guest love! We also like to surprise our guest's with little extra's and what better way than to give you something you were not expecting.

Once again we appreciate your comments and look forward to seeing you soon.

We know that you have a choice when making lodging accommodations and hope that you will continue using IHG properties in the future when you travel.

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Reviewed 6 March 2012

We had an executive suite which was very spacious and clean. Two rooms, flat screen tv in each room and a kitchenette with microwave, refrigerator and sink. The hotel was full and you never would have known it. It was very quiet, which is important to us with a small child. Nice lap pool, continental breakfast and complimentary newspaper. I will certainly stay there again.

  • Stayed: March 2012, travelled with family
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Thank JFab_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLaMalfa, Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this reviewResponded 14 March 2012

It was a pleasure to have you stay with us! We will definately look forward to having you as our guest when you return to the Mentor area..

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Reviewed 5 March 2012

I recently stayed at this hotel. The staff was excellent and very helpful. I stayed in a magnificent suite with an expansive Living room, flat panel televisions, a fireplace, and YES, even a bidet! This room also had a corner jacuzzi, was well kept, elegant, and wonderfully appointed! The manager Deborah, was super nice and made the stays of all of my co-workers great and memorable. If you're in the area, DEFINITELY STAY HERE!!

  • Stayed: March 2012, travelled on business
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1  Thank RayC958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLaMalfa, Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this reviewResponded 14 March 2012

Thank you for taking the time to share your positive thoughts with us regarding your stay with us! By the sound of your review, you had the opportunity to enjoy one of our spacious Penthouses. There are many additional amenities to these Penthouses and with this type of luxurious comfort you just might think you are staying................at the Ritz!

We know that you have a choice when making lodging accommodations and hope that you will choose one of the IHG brands on your return visit to our area.

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Reviewed 14 February 2012

I had reservations for 2 nights, and had to stay for another night due to bad weather. They were very accommodating. My room was large and very clean. The breakfast was great; they had a good selection for being free! The location of the hotel was great; I found many stores and restaurants very close by, and it was easy to get to the highway. The room rates were reasonable. I used a discount website to book my room for the first 2 nights, but the regular rate for the 3rd night was not much more which was great.

  • Stayed: February 2012, travelled as a couple
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Thank Rebecca M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2012

This is a standard Holiday Inn Express located near everything. The rooms a nice sized and pretty clean. They only problem was that it was very noisy, mostly from housekeeping.. Because of that I would recommend going somewhere else.

  • Stayed: February 2012, travelled solo
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Thank ohiobill2250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLaMalfa, Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this reviewResponded 8 February 2012

Thank you for taking the time to convey your concerns regarding our hotel. At the time of your stay our hotel was taking the opportunity to have our tub units resurfaced. I am confident that this was the noise that you were incurring and not from the housekeeping staff. After checking your reservation I can see that your room was near to one of the rooms being resurfaced. The city we reside in has ordinances for what time work can begin and what time work needs to be completed by for the day. Our hotel starts one hour later than the city ordinance dictates and we stop one hour prior to check in to make sure any and all areas are cleaned before additional guests check in. When a hotel runs at high occupancy as we do, it becomes a bit of a challenge to work the repairs and upgrades into a weekly schedule. I sincerely apologize that you were inconvenienced during your stay with us and hope that in the future you will offer us an additional opportunity to make your stay more enjoyable.

We know that you have a choice when making lodging accommodations and hope that you will choose one of the IHG brands on your return visit to our area.

Sincerely,
Debora Neath
General Manager

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Additional Information about Holiday Inn Express Mentor (Lamalfa Conference Center)

Address: 5785 Heisley Rd, Mentor, OH 44060-1883
Phone Number:
Region: United States > Ohio > Lake County > Mentor
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Mentor
Price Range: £69 - £107 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Holiday Inn Express Mentor (Lamalfa Conference Center) 2*
Number of rooms: 76
Official Description (provided by the hotel):
Stay Smart at the Holiday Inn Express Hotel & Suites LaMalfa. This unique property provides the finest personal service and facilities throughout Northeast Ohio. The atmosphere is warm and relaxed and the ambiance embraces the uniqueness of the European decor throughout the eighty-three all suite facility including Executive Suites, Penthouse and Presidential Suites. Wireless and Ethernet are available throughout the hotel as well as the 60,000 sq. ft. banquet and convention facility. Come enjoy a fireside, hot Continental breakfast in our expanded breakfast area complete with a view of our 25'x52' lap pool with under water lighting and fountains. Located in the corporate hub of Mentor, Ohioand the home of corporate headquarters to Steris, Avery Dennison, First Energy and Rollkraft makes this hotel the number one choice for business travelers. Located just minutes from downtown Cleveland guest can enjoy the excitement of big city entertainment with near by Cleveland Indians, Cavs and Browns, Rock Hall of Fame, House of Blues and Lake County Captains.Local attractions include Mentor Civic Arena, James A. Garfield's Home, Lake Farm Parks, and Kirtland Mormon Temple. Transportation is available upon advance request, contact the hotel directly for arrangements and pricing. The Holiday Inn Express Hotel & Suites at LaMalfa is a completely smoke free facility. ... more   less 
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Also Known As:
Holiday Inn Express Mentor (Lamalfa Conference Center) Hotel Mentor
Holiday Inn Mentor
Mentor Holiday Inn
Holiday Inn Express Mentor (Lamalfa Conference Center) Ohio

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