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“Always clean and quiet”

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Hampton Inn & Suites Cleveland-Mentor
Ranked #4 of 9 Hotels in Mentor
Certificate of Excellence
Reviewed 20 August 2013

This is the best hotel in the area with great Hosts, clean rooms, clean kitchen and lots of customer care. When traveling on buisnes the internet connections always works, gym is comfortable and business center is accessble and staff will help is you need directions, or special prints if you just ask. Very comfortable and quiet place to get ready for busy days with customers.

  • Stayed: August 2013, travelled on business
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Review collected in partnership with Hampton
1  Thank Linda E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (345)
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280 - 286 of 345 reviews

Reviewed 17 August 2013 via mobile

We stayed two nights in early August 2013. The room was clean, the bed comfortable, our special request (no down) handled before arrival. The breakfast buffet was hot and well-stocked. I love Hampton Inns!

  • Stayed: August 2013
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Thank cmkcmk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2013

I never review hotels or really anything on TripAdvisor but this hotel is a great one and I had to say something. Great staff, very clean room and lobby, good breakfast, and a pool that everyone will love because they keep it warm.....not cold like a lot of hotel. Thanks for a great stay

  • Stayed: August 2013, travelled with family
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Review collected in partnership with Hampton
1  Thank Mike R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2013

The hotel was clean and well maintained, but the staff went above and beyond helping us find an adequate room for our family at the last minute. They acknowledged that there was an error on the website and gave us an upgrade room. When we checked in at 1 am they expedited the process and were extra nice to the children who were very tired and cranky. Breakfast was nice typical Hampton. Would definitely return if we are in this area again.

  • Stayed: August 2013, travelled with family
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Review collected in partnership with Hampton
1  Thank Rachel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2013

Terrible experience at this hotel. The front desk staff were very rude and one in particular was hostile in attitude. Did not receive wake-up calls. Was told there was no manager on duty for several weeks so no option to solve disputes. Hotel refuses to honor the Hampton 100% guarantee. There is a very nice Marriott Residence Inn right next door; will be staying there next time in the area.

  • Stayed: August 2013, travelled on business
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Review collected in partnership with Hampton
Thank Beth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2013

Nice to have reliable quality in Hotel after traveling great distances. Well rested after long 630 mile drive. Able to walk to very nice restrauants nearby. Hotel is well kept clean and comfortable. Will stay again with future business trips.

  • Stayed: August 2013, travelled on business
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Review collected in partnership with Hampton
Thank Jeffery Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2013

This is a relatively new facility about 5 years old. We had a king suite on a middle floor. It was clean and in good condition. Had two elevators. Modern design large room. Some walking noise from room above. Temperature in room fluctuated a lot around temperature setting. Small but very good fitness center. Nice clean breakfast area. Only one bathroom on main floor for lobby, breakfast area and fitness center. Not many restaurants close by. Would stay here again for one or two night stop overs.

  • Stayed: August 2013, travelled as a couple
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Thank FirstClassPax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Cleveland-Mentor

Address: 5675 Emerald Ct, Mentor, OH 44060-1878
Phone Number:
Region: United States > Ohio > Lake County > Mentor
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Mentor
Price Range: £97 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Cleveland-Mentor 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
The Hampton Inn & Suites Cleveland-Mentor is conveniently located just minutes from downtown Cleveland in the suburb of Mentor. In addition to the free hot breakfast, fresh Hampton Bed and free high speed internet in every room, our hotel proudly offers the 100% Hampton Guarantee on every stay. ... more   less 
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Also Known As:
Hampton Inn And Suites Cleveland-Mentor
Hampton Inn & Suites Cleveland-Mentor Hotel Mentor
Hampton Inn & Suites Cleveland-Mentor Ohio

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