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“Clean Quiet well Kept” 5 of 5 bubbles
Review of Hampton Inn & Suites Cleveland-Mentor

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Hampton Inn & Suites Cleveland-Mentor
Ranked #4 of 9 Hotels in Mentor
Certificate of Excellence
Howell, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Clean Quiet well Kept”
5 of 5 bubbles Reviewed 27 August 2013

Very happy with the stay. Now issues, current furnishings in rooms and lobby. The room was quiet clean and had updated floor plan. Well kept grounds. safe looking area close to shopping and restraunts. Just a few miles from the lake and park.

  • Stayed August 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Matthew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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306 reviews from our community

Traveller rating
    190
    72
    23
    11
    10
See reviews for
110
58
13
100
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Toronto
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 26 August 2013

Well situated on Hwy. 2, comfortable and clean rooms, close to Cleveland, friendly staff.
Close to two restaurants, small shopping, Home Deport and Sam's club.
They have also good breakfast with scrambled.

  • Stayed August 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank janploszaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mentor, Oh, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 August 2013

This is the best hotel in the area with great Hosts, clean rooms, clean kitchen and lots of customer care. When traveling on buisnes the internet connections always works, gym is comfortable and business center is accessble and staff will help is you need directions, or special prints if you just ask. Very comfortable and quiet place to get ready for busy days with customers.

  • Stayed August 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Linda E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield, Ohio
Level Contributor
164 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 17 August 2013 via mobile

We stayed two nights in early August 2013. The room was clean, the bed comfortable, our special request (no down) handled before arrival. The breakfast buffet was hot and well-stocked. I love Hampton Inns!

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cmkcmk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canal Winchester, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 17 August 2013

I never review hotels or really anything on TripAdvisor but this hotel is a great one and I had to say something. Great staff, very clean room and lobby, good breakfast, and a pool that everyone will love because they keep it warm.....not cold like a lot of hotel. Thanks for a great stay

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Mike R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ft Wright, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 August 2013

The hotel was clean and well maintained, but the staff went above and beyond helping us find an adequate room for our family at the last minute. They acknowledged that there was an error on the website and gave us an upgrade room. When we checked in at 1 am they expedited the process and were extra nice to the children who were very tired and cranky. Breakfast was nice typical Hampton. Would definitely return if we are in this area again.

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Rachel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
State College, United States
1 review
1 of 5 bubbles Reviewed 14 August 2013

Terrible experience at this hotel. The front desk staff were very rude and one in particular was hostile in attitude. Did not receive wake-up calls. Was told there was no manager on duty for several weeks so no option to solve disputes. Hotel refuses to honor the Hampton 100% guarantee. There is a very nice Marriott Residence Inn right next door; will be staying there next time in the area.

  • Stayed August 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Beth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Cleveland-Mentor

Property: Hampton Inn & Suites Cleveland-Mentor
Address: 5675 Emerald Ct, Mentor, OH 44060-1878
Phone Number:
Region: United States > Ohio > Lake County > Mentor
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Mentor
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Cleveland-Mentor 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
The Hampton Inn & Suites Cleveland-Mentor is conveniently located just minutes from downtown Cleveland in the suburb of Mentor. In addition to the free hot breakfast, fresh Hampton Bed and free high speed internet in every room, our hotel proudly offers the 100% Hampton Guarantee on every stay. ... more   less 
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Also Known As:
Hampton Inn & Suites Cleveland-Mentor Hotel Mentor
Hampton Inn And Suites Cleveland-Mentor
Hampton Inn & Suites Cleveland-Mentor Ohio

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