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Hampton Inn & Suites Cleveland-Mentor
Ranked #4 of 9 Hotels in Mentor
Certificate of Excellence
Newburry, United States
1 review
“Tom”
Reviewed 13 April 2014

Nice and clean hotel. I enjoyed hot tub and morning breakfast. All staff member was good. Love to check my email in business center which has printer. Breakfast hot item was rotated each day, nice to see lovely lady working at the breakfast with great smile.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
Thank Tom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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338 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Columbus, United States
Level 2 Contributor
7 reviews
3 hotel reviews
Reviewed 10 April 2014

friendly owners & staff, clean, well maintained building & grounds. Great amenities-pool area, exercise facility, business center plus in-room internet access. Ever changing daily breakfast area with plenty of comfortable seating. Easy access, close to freeway, shopping, dining and movie theater. Close to Lake Erie and the Grand River with plenty of places to go fishing.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jack C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taunton, Massachusetts, United States
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 31 March 2014

This hotel does have a nice lobby and a nice clean outside appearance. But above all, this hotel has ONE MAJOR PROBLEM. For whatever reason the owners of this hotel (who btw live at the hotel) decided it wasn't necessary to put any noise cancelling material in the walls between the rooms. There was a lady in the room next to me talking on the phone in a normal, quiet voice and I could hear every word she was saying right through the wall!!! Also, the curtains are too long so all the a/c blows up into the curtains instead of into the room. The people that run this place were cynical, unapologetic, and did not seem concerned at all. Horrible staff!!! Horrible experience!!! I will never ever ever ever ever stay at another Hampton again. EVER !!!!!!!!!!!

  • Stayed April 2013, travelled with family
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Helpful?
2 Thank A G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tuba City, United States
1 review
Reviewed 31 March 2014

The hotel was near training site. The weather was very cold but the room was nice, warm, comfortable. The restaurants are within walking distance from the hotel. Quick access to the freeway. The only thing is hotel had no transportation to the airport. The are other ground transportation but some are expensive.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Max G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boyertown, PA, United States
2 reviews
Reviewed 28 March 2014

I stay ay many Hampton Inns with my business travel, and this hotel is one of my favorites. The staff is awesome, the breakfast is always good and the hotel is always clean. This hotel provides great value.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Phil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YOrk, United States
1 review
Reviewed 23 March 2014

Our family uses all Hilton hotels and travels often. This Hampton felt "cheap". There was limited breakfast/beverage items with constant watch by the owner for "overserving" the guests. Staff attempted good service, which was squashed by owner. Room walls were very thin; we could hear neighboring alarms. We would not stay there again.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Brian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United States
1 review
Reviewed 20 March 2014

not a good experience, did not have Hampton brand standard items, messy ( not a clean breakfast area) no hostess to say good morning. sat at dirty tables. guests apologizing because there was no eggs. The rest of the hotel was great, nice décor and clean room.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Sheila B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Cleveland-Mentor

Property: Hampton Inn & Suites Cleveland-Mentor
Address: 5675 Emerald Ct, Mentor, OH 44060-1878
Phone Number:
Region: United States > Ohio > Lake County > Mentor
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Mentor
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Cleveland-Mentor 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
The Hampton Inn & Suites Cleveland-Mentor is conveniently located just minutes from downtown Cleveland in the suburb of Mentor. In addition to the free hot breakfast, fresh Hampton Bed and free high speed internet in every room, our hotel proudly offers the 100% Hampton Guarantee on every stay. ... more   less 
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Also Known As:
Hampton Inn And Suites Cleveland-Mentor
Hampton Inn & Suites Cleveland-Mentor Hotel Mentor
Hampton Inn & Suites Cleveland-Mentor Ohio

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