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“Ask for the "West Wing"”

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Sonesta ES Suites Cleveland Airport
Certificate of Excellence
Melbourne, Florida
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Ask for the "West Wing"”
Reviewed 18 November 2011

Decent hotel. The bed was more comfortable than the average Marriott. They put me in the "West Wing" which is the newer building in the rear and to the right of the lobby. The exercise room is in this building as well which was small but had two treadmills with HDTV and, I believe, an elliptical and stationary bike. For the price it was a very nice hotel with many restaurants in the area. Had a great burger at Max and Erma's (walking distance). My only minor complaint was that the room seemed to be updated except for the toilet seat (very strange).

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank alepore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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303 reviews from our community

Traveller rating
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    88
    49
    19
    20
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139
51
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67
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
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rnickell
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 November 2011

I was worried after booking this hotel on Priceline for $55 and reading lots of negative reviews, but it was totally fine. Our room was very large. Had a sectional sofa. I didn't find it comfortable, but maybe that's just a personal taste. A nice, large flat screen tv. The kitchen area seemed perfectly fine as well, though we did not use it. The bed was comfortable enough. No complaints!
There are a few places to eat extremely close by. Max & Erma's and Arby's. Then across the road is Penn Station. There are lots more places a little further away (still not far away though - I'm talking less than a mile!).
Also, the girl at check-in was super helpful and extremely friendly. Her name is Diana!

  • Stayed November 2011, travelled as a couple
    • Value
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Helpful?
1 Thank rnickell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dixon, IL
Level 6 Contributor
228 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 10 November 2011

Although I've stayed here many times, this was my first experience in a "Pure" room, designed especially for anyone with allergies. I was allergic to the popping sounds of the refrigerators in the newer building, so I was upgraded to this 2nd floor Pure room in the older building area. It really was clean, however. There was a medical grade HEPA air purifier that served as a white noise generator, so we didn't hear any road noise. The refrigerator was quiet. The gas fireplace was romantic. I really enjoyed this room. It was a pure delight in every sense of the word. A special thanks to Diane at the front desk and to Delores, our hostess, for making a stay very enjoyable.

  • Stayed November 2011, travelled as a couple
    • Value
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Helpful?
Thank bearded_bard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Odenton, Maryland
Level 6 Contributor
102 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 19 October 2011

Got this one on priceline at a good price. Check in was friendly and easy. The room was a bit far and you have to drive to it. Couldn't get into the first door with my key card and had to walk even further. The room was huge with a kitchen and living room. Nice TV. Internet good. The furnace made a screeching sound but they sent a repairman within 15 minutes and it was fixed. The breakfast was awsome. Nice place. It's a little old, but nice. Oh, and the furnace / AC blower motor is a bit loud and bothered my wife a bit at night.

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  • Stayed October 2011, travelled with family
    • Value
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Helpful?
Thank Mikeleemon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level 4 Contributor
41 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 17 October 2011

We stayed here en route to Chicago (driving from Philly) for one night. It was okay - a little dingy. It didn't feel terribly clean. There was a full kitchen. Free hot breakfast buffet. The room was very large (we had a King suite). We are going to find somewhere else to stay on our way back, though, because this place just felt a bit dirty and we are traveling with our baby and want to stay somewhere cleaner. The front desk people were very nice. The internet was super slow.

  • Stayed October 2011, travelled with family
    • Value
    • Location
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Helpful?
Thank ejdb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 September 2011

My family and I reserved 5 rooms. We were quoted $119 plus tax and fees for each room. When we arrived to check in they told us we were being downgraded due to overbooking. But the price would change to $99 per room. OK, fine. But when we got our bills slipped through the door at 11:00pm that night, we were being charged $129 and $119 plus tax and fees for our downgraded rooms. In the morning, they denied quoting us the other prices and said the prices were non-negotiable. THANKS ALOT!!

  • Stayed September 2011, travelled with family
    • Value
    • Sleep Quality
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    • Service
Helpful?
1 Thank kelly m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dayton, Ohio
Level 6 Contributor
268 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 1 September 2011

This Residence Inn had some pluses and minuses.
Hotel was very spacious and perfect for family.
In a quiet location and very accesible to both Airport and Downtown Cleveland
Breakfast was quite good.
Staff though helpful gave us incorrect directions.
Coffees and popcorn in room was not re-stocked and room was freezing when first arrived.
Due to location, spaciousness and convenience very worthwhile if you are there for short stay!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
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    • Service
Helpful?
Thank davew49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sonesta ES Suites Cleveland Airport

Property: Sonesta ES Suites Cleveland Airport
Address: 17525 Rosbough Blvd, Middleburg Heights, OH 44130-2580
Phone Number:
Region: United States > Ohio > Middleburg Heights
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 11 Hotels in Middleburg Heights
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Sonesta ES Suites Cleveland Airport 3*
Number of rooms: 158
Official Description (provided by the hotel):
The Sonesta ES Suites Cleveland Airport, is a surprisingly different take on all-suite, extended-stay accommodations. Located minutes from Cleveland Hopkins International Airport, our convenient hotel offers apartment-style accommodations and a complimentary airport shuttle, plus the comfort, service and Everyday Surprises you expect from Sonesta. Whether you're here to connect to a flight, meet with colleagues from one of the many surrounding businesses or take in the pleasures of Cleveland's lakeside setting, you'll be glad you found us. Our studio and two bedroom loft suites help you spread out and stay on task. And a fully-equipped kitchen helps you control your costs, as do our free daily breakfast and free parking. The hotel is moments from I-480, I-80 and I-71 and 25 minutes from downtown. ... more   less 
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Also Known As:
Residence Inn Cleveland Airport Hotel Middleburg Heights
Residence Inn Middleburg Heights
Middleburg Heights Residence Inn

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