This was one of the worst hotel experiences we have ever had! Where to begin? Four of us were scaled by the stripped out faucet in the so called newly renovated hotel....two of which were kids. While showering, the knob would turn by itself toward scalding hot water due to being stripped (Confirmed by the maintenance man). It took well over an hour for the maintenance man to finally arrive to our room to turn the water off because by the last shower...which was me... the water would no longer turn off. After being scalded, I actually had to rinse the shampoo and soap off of my body in the sink (which is outside of the bathroom). The maintenance man actually had a hard time going into the bathroom because of the steam created by the scalding hot shower running nonstop for over an hour.
We took the kids to the pool. The hot tub was as cold as the pool. You sat in bubbling cold water. Then along the wall near the window was a dirty diaper that expanded due to being wet. The gell and the other contents of the diaper were thrown all over the wall, window and floor that ran the length of the room. It was disgusting! It was still there the following day.
Our room was right next to the ice machine and all night you could hear the machine making and dropping ice through the thin walls.
I wouldn't recommend staying here to anyone! There are MANY hotel choices in this area. Please choose another! I even called Marriott directly about our stay and they informed me that someone would call me about the experience within a day or two. It has been 8 days...still no call. Marriott does not care about their rewards members guests!
- Official Description (provided by the hotel):
- Courtyard Cleveland Airport South is the smartest choice for your stay in Middleburg Heights, Ohio. Whether you’re visiting for business or leisure, we will ensure your stay is comfortable and convenient. We offer free WiFi throughout the hotel, a free shuttle to/from Cleveland Airport, and free hotel parking for all of our guests. Our rooms feature pillowtop mattresses, HDTVs, and well-lit work desks. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Marriott, Travel Republic (UK), Odigeo, Hotels.com, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Courtyard Cleveland Airport South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Courtyard By Marriott Cleveland Airport/South Hotel Middleburg Heights
- Courtyard Middleburg Heights
- Middleburg Heights Marriott
- Middleburg Heights Courtyard