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“Just what we needed!”

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Courtyard Cleveland Airport South
Certificate of Excellence
Reviewed 26 August 2014

After being on the road for 12 hours, this was the perfect hotel. Super clean room, quiet hallways and free wifi! No one was at the front desk at 6 am when we were ready to check out, but that was the only minor glitch in an otherwise perfect experience.

Stayed: August 2014, travelled with family
1  Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (209)
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108 - 114 of 209 reviews

Reviewed 24 August 2014 via mobile

We live in Pittsburgh but often find awesome flight deals flying out of Cleveland. We love the Park and Fly hotel options. The Courtyard Marriott was very easy to find via the Maps app on Android.
Upon arrival, we noted how pleasantly decorated and maintained the grounds and hotel was. Our check-in went flawlessly and quickly. Our room was 535 and it was very clean and everything was functional.

We asked for a wake up call and the phone rang at 3:45am....ugh. But well worth it....Cancun here we come!

The shuttle service was quick - just a five minute drive to the airport.

Great experience. We paid $110.00 for the room and 7 days parking at the hotel through BuyReservations.com

Stayed: August 2014, travelled as a couple
2  Thank Islagal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim K, Director of Sales at Courtyard Cleveland Airport South, responded to this reviewResponded 26 August 2014

Thank you for taking the time to review us, we appreciate your feedback. We are very pleased that you enjoyed your stay here at the Courtyard Cleveland Airport South! We pride ourselves on guest satisfaction and are thrilled that you are able to take advantage of our park and fly rate. We are happy to know that we were the first of pleasant experiences on your Mexican vacation! We hope that you choose us the next time you are in the Cleveland area.

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Reviewed 9 August 2014

I stayed here for a few nights while in town for business and was happy with my stay. The hotel has updated rooms, typical of what you would expect at any Courtyard and the front desk staff was friendly and welcoming.

This is definitely nothing out of the ordinary, but provided a nice comfortable place to stay between meetings.

  • Stayed: November 2013, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank Brock M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim K, Director of Sales at Courtyard Cleveland Airport South, responded to this reviewResponded 12 August 2014

Thank you for reviewing us, we appreciate any and all feedback. We are glad to hear that we provided a nice place for you stay in between your business meetings. We hope that you choose to stay with us again the next time you are in the Cleveland area.

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Reviewed 30 July 2014

This Courtyard is very modern with great decor...I loved the colors of the room....definitely did not feel like a regular-old-hotel room. Some unique (and useful) designs with the furnishings.
The cafe had great breakfast options and we were extremely impressed with the staff...they truly went out of their way to make sure everything was perfect.
I highly recommend this hotel.

Stayed: July 2014, travelled on business
2  Thank Nicole S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim K, Director of Sales at Courtyard Cleveland Airport South, responded to this reviewResponded 12 August 2014

Thank you for taking time to review us, we appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We pride ourselves on guest satisfaction and are thrilled to know we delivered excellent customer service for you. We hope that you choose us again from your accommodations the next time you are in the Cleveland area.

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Reviewed 21 July 2014

We stayed in room 302 (a 1 bedroom suite) for two nights last week. The hotel is very nice, staff was prompt and courteous. Easy to find in an area with lots of restaurants. The bed is very comfortable with built in nightstands that have electrical outlets and a cell phone port on top. The living area was very large. There was a very small rounded couch that made into a bed which I have to say we didn't find comfortable to sit on as a couch. The room could easily handle a sectional with a chaise on it instead which would still be modern but not as "trendy". Trendy isn't always comfortable. But, it has a coffee pot with the disposable pods, a sink in the living space, a fridge and a microwave. It was nice having a door between the rooms. The price for Wed night was $199 and lowered to $189 on Thursday but parking is plentiful and free which is a plus over the downtown Cleveland hotels. We didn't eat in the hotel but they have a place for breakfast and snacks called the Bistro. It was only 7 miles from downtown Cleveland which was great!

Room Tip: If you are there longer than a day, get the suite. They are great.
  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank jbun906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim K, Director of Sales at Courtyard Cleveland Airport South, responded to this reviewResponded 22 July 2014

Thank you for taking the time to review us, we appreciate your feedback. We are very happy to hear that you enjoyed your stay at the Courtyard Cleveland Airport South! We recently completed a multi-million dollar renovation and we are pleased to know the updates made are to your liking. We pride ourselves on guest satisfaction and are glad that we are to live up to the Marriott standards that you expect. We hope to host you during your next visit to Cleveland!

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Reviewed 11 June 2014

We stayed for two nights this past weekend and really enjoyed our stay. The hotel is very clean and was recently remodeled with a more modern decor. The staff is super friendly and made us feel very welcome. Located close to the airport and to many area restaurants. Definitely worth the stay!

Room Tip: Ask to have a room located a bit away from the elevators.
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kristy1015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim K, Director of Sales at Courtyard Cleveland Airport South, responded to this reviewResponded 18 June 2014

Thank you for taking the time to review us we appreciate your feedback. We are pleased to hear that you enjoyed your stay with us at the Courtyard Cleveland Airport South. We hope to have you as our guest again the next time you are in the Cleveland area!

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Reviewed 1 June 2014

After having a less than great experience at the Courtyard in Eden Prairie MN the previous night, I did not arrive at this Courtyard with high expectations. WOW - from the pleasant greeting by Eric to the amazing renovation of the rooms, this was a great experience. The room renovation shows that Courtyard really understands the business traveler. There are numerous easily accessible electric outlets, the desk chair is comfortable, the desk has great lighting but most importantly, the bed is COMFORTABLE, which was definitely not the case with the two other Courtyards, where I have stayed in the last two weeks. I love the pillows and the comforter. Other Courtyard properties have the thinest blanket made on their beds. Unlike the Eden Prairie Courtyard, the oatmeal I ordered from the Bistro to take back to my room was served in a bowl with a spoon - not a "to go" container.
I would highly recommend this property to anyone and would definitely stay here again!!

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank copygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim K, Director of Sales at Courtyard Cleveland Airport South, responded to this reviewResponded 2 June 2014

Thank you for taking the time to review us, we appreciate your feedback very much! We are so happy to hear that you enjoyed your stay at the Courtyard Cleveland Airport South! we pride ourselves on guest satisfaction and are thrilled that we were able to exceed your expectations and restore your faith in the Courtyard brand! Our multi-million dollar renovation was completed earlier this year and we are happy to know that it works well for the business traveler. We hope to have you as our guest again the next time you are in the Cleveland area.

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Additional Information about Courtyard Cleveland Airport South

Address: 7345 Engle Rd, Middleburg Heights, OH 44130-3430
Region: United States > Ohio > Middleburg Heights
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 11 Hotels in Middleburg Heights
Price Range: £85 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Cleveland Airport South 3*
Number of rooms: 154
Official Description (provided by the hotel):
Courtyard Cleveland Airport South is the smartest choice for your stay in Middleburg Heights, Ohio. Whether you’re visiting for business or leisure, we will ensure your stay is comfortable and convenient. We offer free WiFi throughout the hotel, a free shuttle to/from Cleveland Airport, and free hotel parking for all of our guests. Our rooms feature pillowtop mattresses, HDTVs, and well-lit work desks. ... more   less 
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Also Known As:
Courtyard By Marriott Cleveland Airport/South Hotel Middleburg Heights
Courtyard Middleburg Heights
Middleburg Heights Marriott
Middleburg Heights Courtyard

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