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Hampton Inn Middletown
Ranked #1 of 5 Hotels in Middletown
Certificate of Excellence
Hastings, United States
1 review
“Great Place to Stay”
Reviewed 11 November 2013

This is a new hotel with many features. It was clean, quiet and the staff was very friendly. The business center was out of this world! LaserJet printer and 2 extra large screen computers with fast internet service!

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
george l, General Manager at Hampton Inn Middletown, responded to this review, 17 November 2013
Thank you so much for taking the opportunity to give us your thoughts on your recent stay at our hotel. We appreciate the kind and encouraging review. I am always quick to pass these along to the staff as it gives them the extra motivation to get through tough days. It has been our pleasure serving you.When you return to the area we would like to welcome you back to the Hampton Middletown.
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348 reviews from our community

Traveller rating
    251
    70
    18
    7
    2
See reviews for
164
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68
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Continental, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 October 2013

Halls were filthy, carpeting torn in room, no luggage carts, room not ready until 5pm even though check in was to be 3pm. Staff not the most pleasant. Would not stay here again. We will definitely stay with the Hampton chain, but this hotel is not worth the money, especially for the suite.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
2 Thank Rodney T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
george l, General Manager at Hampton Inn Middletown, responded to this review, 27 October 2013
We appreciate your feeback about your recent stay at the Hampton Inn Middletown. We sincerely apologize for any problems encountered . I do encourage you to call me personally to discuss some of the specifics mentioned in this review , the number is 513-422-6880. Although it is impossible to retroavtively resolve on property issues, we would like to glean any lessons we can from your less than satisfactory experience . We encourage all customers to let us know of issues while you are on property. Sadly when you are gone you deny us the opportunity to at least attempt to resolve the problem to your total and complete satisfaction while you are here. I eagerly await your phone call.
George Lloyd
General Manager
Hampton Inn
Middletown Oh.
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Green Bay, Wisconsin
Level Contributor
137 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 17 October 2013 via mobile

For a new hotel it was dirty in places. The pool is also minus a jacuzzi. Looks like they cut some corners building this hotel. I'll try the hotel one more time to see if I just had a bad day with the dirty room, hallway, etc.

Stayed October 2013, travelled on business
Helpful?
3 Thank Gbtraveler2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
george l, General Manager at Hampton Inn Middletown, responded to this review, 19 October 2013
Thank you for taking the opportunity to review us on trip advisor. We additionally and more importantly thank you for being our guest. We are dismayed that you discovered issues with regard to the cleanliness of our hotel. We take great pride in outdistancing the rest of the Hampton brand by at least 10 percentage points as far as cleanliness is concerned, so as you can imagine, this is cause for alarm among the staff. We have already put procedures in place to address the problem you brought to our attention.We do appreciate your constructive feedback, and make this promise the staff and I will do everything possible to continue to earn your future business.
Regards
George Lloyd
General Manager
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Sterling Heights
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 October 2013

The room and its furnishing was very good. The breakfast was very good. Though I didn't use the fitness center on this trip it was well outfitted for such a small space. It measures up to the standards I have come to expect from any of the Hilton group hotels.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Frederick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
george l, General Manager at Hampton Inn Middletown, responded to this review, 16 October 2013
Thank you for taking the opportunity to provide us with your feedback regarding your recent stay at the Hampton Middletown. I am proud of the staff and our hotel. I will share your positive comments with them as this motivates them to provide even better service.Whenyou are in the area again, we would love nothing better than the opportunity to serve you as our guest.
George Lloyd
General Manager
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Galena, United States
1 review
Reviewed 10 October 2013

Brand new Hampton Inn in Middletown, Ohio. Excellent service and close to restaurants with easy access to I 75. The rooms are tastefully decorated with ample room. Very quiet. We would recommend to any family with students at Miami of Ohio University.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Steven B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
george l, General Manager at Hampton Inn Middletown, responded to this review, 16 October 2013
We appreciate you taking the time let us know about your stay at the Hampton Inn Middletown. We are delighted you were pleased and would love the opportunity to serve you again. Again, we appreciate you and look forward to your next stay.
General Manager
George Lloyd
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Adairsville, United States
1 review
Reviewed 10 October 2013

Nice and clean room. Breakfast was delicious with so many choices. Coffee in the room was excellent. I loved the bed and sheets very comfortable. View was nice and the accommodation's surrounding the hotel was very helpful. You had all that you could possible need within walking distance. The area of the hotel was perfect.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Patricia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
george l, General Manager at Hampton Inn Middletown, responded to this review, 16 October 2013
Thank you for your kind words, we always look forward to our customer's feedback, as this is the only way we know how we are really doing. We appreciate you and look forward to your next return.
Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Lawrence, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 October 2013

Brand new hotel, great staff, very clean! Free breakfast in the morning was very good. The free in room WIFI was very good as well. But swimming pool is too cold. If you don't care about that then this is the place for you. The staff went out of their way to help. Room temperature control was excellent. And they had built in USB outlets in the room. Convenient to I-75. They have a very convenient little store set-up that can come in handy.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank wdhthree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
george l, General Manager at Hampton Inn Middletown, responded to this review, 16 October 2013
Thank you for being our customer, we appreciate your positive feedback. I wish I had known the pool was too cold , we can change the temperature up or down for guest's comfort. We hope to see you again in the near future, if and when your travel plans bring you back to middletown.
George Lloyd
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Middletown

Property: Hampton Inn Middletown
Address: 2880 Towne Blvd, Middletown, OH 45044-6210
Phone Number:
Region: United States > Ohio > Butler County > Middletown
Amenities:
Fitness Centre with Gym / Workout Room Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Middletown
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Middletown 2.5*
Number of rooms: 95
Official Description (provided by the hotel):
Right of Interstate 75, about 45 mins. from Dayton International Airport. We are about a half hour form Cincinnati. ... more   less 
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Also Known As:
Hampton Inn Middletown Ohio

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