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“Horrible Service and Attitude”

Red Robin America's Gourmet Burgers and Spirits
Ranked #36 of 97 Restaurants in Milford
Price range: US$0 - US$20
Cuisines: American
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Restaurant details
Good for: Groups, Child-friendly
Dining options: After-hours
Reviewed 19 July 2014

We went to the bar area after dining elsewhere and it took 15 minutes to get waited on and then another 20 minutes to get our drinks! When I asked to see the Manager and then spoke with him they had an attitude and wouldn't even wait on us again....they simply gave us our check after one drink! This kind of service and attitude in the year 2014 is poison for business and simply unacceptable. Oh, and if you want a hamburger here it has to be cooked "to the proper required temperature". Really? I have to have a medium well to well done hamburger when I like mine medium or even medium rare (guess they never heard of steak tartare!) ? Additionally they have a horrible draft beer selection. Only the "usual suspects". They must be oblivious to the local craft beer trend that has been going on in this Country for the past several years. They should offer at least two or three local brands. We won't go back.

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2  Thank Scot L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (52)
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29 - 33 of 52 reviews

Reviewed 4 March 2014

Gourmet burgers at their finest with unlimited steak fries is an All-American Burger experience! Chicken and fish sandwiches are also on the menu, plus robust salads. Other entrees are also available, plus a kids menu. The wait staff are excellent with refills of drinks and fries. This is where a family has a great time dining in a festive atmosphere.

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Thank Bill50659
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2014

The one nice thing about Red Robin is that you can be assured of a good meal. I have had one or two small issues over the years but they have always been addressed. The food is consistent, the quality high, service is usually attentive - even when busy. The only complaint is the noise level - can be very high. In short though - good food, decent price, happy people.

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Thank Gina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2014

Great burgers, you can choose fried or salad at no extra charge.
Friendly staff-- great manager.
Manager- JD Warden, came by to see if everything was okay.
Our food was great. The table next to us had an overdone steak.
He competed the dinner and they were happy.
(The man ate the overdone steak!)

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Thank MamaWarden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2013 via mobile

Red Robin serves burgers on GF buns. I really like burgers and this makes it easy to enjoy one of my favorite dishes--burger + fries (GF also).

This is the main reason I chose to dine here tonight. Enjoy!

Ps. Thanks Red Robin!

Thank sellingohio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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