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“Nice Country hotel”

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Comfort Inn & Suites
Ranked #2 of 4 Hotels in Napoleon
Maumee, Ohio, United States
Level Contributor
85 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Nice Country hotel”
5 of 5 bubbles Reviewed 30 November 2013 via mobile

My wife and I stayed here after a wedding in Napoleon. We used our priority club points to get our room at the last minute. The website would only allow us to get a room with two beds, but when we checked in the manager was able to exchange our room to a king room. All of the facilities where very well maintained, the room was up to date, but the bathroom could have used a little updating. We didn't make it up in time to try the breakfast buffet or see the pool area.

Stayed November 2013, travelled as a couple
Helpful?
Thank SilverFox81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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58 reviews from our community

Traveller rating
    14
    24
    15
    3
    2
See reviews for
21
7
4
18
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
somewhere
Level Contributor
288 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
4 of 5 bubbles Reviewed 25 November 2013

Nice small hotel in a even smaller town. Bed was firm and comfortable. Room was clean with plenty of towels and pillows. Windows open for fresh air. Check-in and out was smooth. Local restaurant selections are limited.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank greenluck007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dayton, Ohio
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 20 October 2013

Nice hotel in Napoleon. My room was clean and the staff was helpful. Standard Holliday Inn Express breakfast. Very few healthy options - a bananna and fake eggs is as good as it gets.
Plenty of TV channels to choose from.
Nothing special here. Just a place to sleep and get a quick, free, bite to eat in the morning.

Room Tip: The nicest place you are going to find in Napoleon. Much, much better than the Knights Inn next door...
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jordangregory23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Comfort Inn & Suites, responded to this review, 6 November 2013
Dear jordangregory23,

Thank you for taking the time to review our hotel. I appreciate your compliments on our room and staff.

On the other hand, I sincerely apologize for the breakfast choices did not meet your expectations. We understand that breakfast should be substantial enough to help you through the first part of the day and we always strive to provide the best selection. We deeply regret that we have failed on this occasion.

Rest assured that your comments will be used to consider improvements where necessary. We value your feedback and we look forward to having the pleasure of serving you once again.

Sincerely,

Dhan M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Massillon, Ohio
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 14 October 2013

The rooms were quiet, which was surprising considering there were two weddings in town that weekend. We had to get a smoking room because the non-smoking rooms were sold out and the room did smell like smoke. Not the hotel's fault, it was a smoking room, just a heads up for anyone staying there.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mbg416
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
Level Contributor
48 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 27 September 2013

I really liked this motel. Fantastic staff. Nice country location. Very clean rooms. Good breakfast.
Lots of fields for dog walking. Quiet. Lots of parking. Nice TV selection. Slow interned (1MB). It is worth the stay, so don't pass it by if you are in the area.

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ohiobill2250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 September 2013

We stayed 2 nights here. It was our first stay in a 2 week Ohio trip. The location was excellent for the work we were there to conduct. The rooms were nice and I found the bed very comfortable.

The breakfast was good and the breakfast lady was helpful and friendly.

The front desk staff was also very helpful and friendly.

Would stay here again if in the area.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Diana W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
98 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed 16 March 2013

We were on our way home to Canada and we stopped in this small town. We checked in at 11:00 p.m. and the young man working was very kind and helpful. Our room was very clean and the beds were very comfortable.


The breakfast was not the greatest. They only had cherry or peach yoghart. The orange juice I believe was almost empty (it had that bottom of the container strong taste), the bagels were hard. The lady who was working in the morning made small talk with our 7 year old. The eggs are frozen. I was not impressed with the breakfast.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank floydangel71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 590 Bonaparte Drive, US 24 and SR 108, Napoleon, OH 43545-5792 (Formerly Holiday Inn Express Napoleon)
Phone Number:
Region: United States > Ohio > Napoleon
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Napoleon
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 56
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Odigeo, Choice Hotels, Hotels.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Comfort Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Napoleon Hotel Napoleon
Holiday Inn Napoleon
Napoleon Holiday Inn

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