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“Disgusting”

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Napoleon Inn & Suites
Ranked #2 of 4 Hotels in Napoleon
Reviewed 8 November 2007

The hotel looks nice from the outside. The lobby is even lovely. But once we got to our room, we found out that it is so dirty. The rooms would be nice if they cleaned them. The first room we were in had a dirty shower and tub and the phone looked like it had never been cleaned. We moved to a different room and as soon as we walked into that room you could smell the mildew in the bathroom. The phone in the second room was just as dirty. I picked up the directory in the room to check out some places to eat and immediately dropped it. I didn't want to touch it that's how dirty it was. We decided to get something to eat from the on-site restaurant. The food was ok, but thankfully we took it to go. The restaurant seemed kind of dirty also. I don't think I would've been able to sit there & eat.

  • Stayed: October 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank angel4546
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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95 - 96 of 96 reviews

Reviewed 29 November 2006

i saw the sign off of the freeway and decided to stay cuz i was tired from the long drive from kentucky. from the outside this hotel looked nice, but inside is a total disaster. as soon as i was about to walk in, i saw a mouse run across my feet and went into the farm fields nearby. i was scared to deathe; so as brave as i am, i walked in further anyways. i went to the desk clerk(S), which seemed like little kids, and asked for the rates, whoooa, i thought to my self after hearing those prices. jesus christ, i thought i was buying the hotel or somethin. i asked if there were any other hotels in town and they ourright lied to me and said this was the only one. then after paying almost $100 for the room i went to my room. the corridors had a musty smell and there was lots of noise around everywhere. i walked in my room and put the luggage down and went to the bathroom to find it was not cleaned properly. there were hairs in the sink and tub and toilet had a ring around it. i went to use the phone to tell the clerks and they hardly could understand what i was saying(or pretending not to maybe). i decided to sit on the bed and wait cuz i think i understood them saying they will call back in few moments. so i decided to pull the bedspreads back to only find that there was a small bug crawling around in the bed. that did it. i got the phone book and looked around for 0ther hotels. i found two. rodeway inn and holiday inn. so i ended up getting my money back from the clerks after a little argument and checked in to the rodeway inn. much better place and lot more bang for the buck. good food at the hotel, and friendly service, and MUCH cleaner rooms. i reccomend this place to anyone visiting napoleon area

  • Stayed: October 2006, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Thank nilbrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Napoleon Inn & Suites

Address: 1290 Independence Dr, Napoleon, OH 43545-5620 (Formerly Best Western Napoleon Inn & Suites)
Region: United States > Ohio > Napoleon
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Napoleon
Price Range: £52 - £94 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Napoleon Inn & Suites 2.5*
Number of rooms: 52
Official Description (provided by the hotel):
Located on the outskirts of the quaint town of Napoleon Ohio, this hotel offers a variety of amenities to make your stay comfortable. This three-story inn (with elevator!) has free high-speed wi-fi access and a complimentary breakfast that includes waffles, scrambled eggs, sausages, fruit, yogurt, breads, cereals, and fresh fruit. Other amenities include an indoor pool and hot tub, 24-hour manned front desk, meeting facilities, cable tv with HBO, exercise facility, business center, and guest laundry facilities. Each room is equipped with a microwave and refrigerator. A standard room is equipped with two queen beds, and king-bed equipped rooms include ones with a pull-out sofa or an in-room jacuzzi. Each floor features a room that has been equipped with accessories to make them more accessible to handicapped individuals. A limited number of rooms are available to guests who smoke. Pets are welcomed at the Napoleon Inn & Suites at a small additional fee. Roll-away beds and cribs are also available at a small additional fee. The hotel shares a parking lot with the Fuel King Truck Stop which provides ample parking for rigs of all sizes, including busses and RVs. Fuel King features a variety of food options including the A&J Family Restaurant and Hunts Brothers Pizza. It also has a convenience store, beer cave, and game room which hotel guests are welcome to use. Fort Wayne, IN-70 minutes Toledo-45 minutes Defiance-20 minutes Grand Rapids, OH-20 minutes Bowling Green-30 minutes Windsor, ON-105 minutes Detroit Metro Airport-85 minutes Toledo Zoo--40 minutes Cedar Point-1 hour, 40 minutes Sauder Village-25 minutes Defiance College-25 minutes Northwest State Community College-15 minutes BGSU-35 minutes. ... more   less 
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Also Known As:
Best Western Napoleon
Napoleon Best Western

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